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Customer Reviews

⭐⭐⭐⭐⭐FANTASTIC SERVICE....DELIVERY WAS ON TIME...AND IM VERY HAPPY WITH THE OTTOWA 5KW STOVE..THANK YOU PAULA
16/12/2023PAULA TUNNADINE

I've had this installed for about a week with rear air input option. Seems quite well made and it's working well.
14/12/2023David Neal

I purchased our stove, Ecosy+ Rock Landscape 5kw from Stove World UK based on other reviews and the great selection of well priced stoves with great prices. The service was fantastic, the stove arrived and delivery driver was very helpful. The stove its self is amazing! I have lived in my house since 2003 and it has never ever been this temp. Leaving the living room door open the stove heats the whole house, I have even had to open the windows its got so hot. My installer had never seen this stove and was impressed with the quality. I am looking at putting another stove in next year and will purchase from Stove World UK.
14/12/2023Darrin Oeter Hayden

fantastic service arrived really quickly.
13/12/2023vivien wilson

fantastic service, delivery was really quick. would recommend
13/12/2023vivien wilson

Excellent service can highly recommend - ordered part it arrived 2 days later
13/12/2023L Hewitt

Excellent little stove . Very good quality.arrived ahead of schedule and the company is great to deal with . Will be using again
13/12/2023Andrew Anderson

This is a great little stove which is extremely well made. It burns very cleanly and gives a good heat output. I would recommend Stoveworld to anyone who wants a well build efficient stove of any size. Very pleased. I decided to buy a Newburn 5 as I wanted an efficient stove that would fit into a small fireplace. My dealings with stoveworld were only online but its an easy site to navigate and all the information regarding stove sizes, efficiency etc were easily found. Ordering online was simple and the delivery driver was so helpful taking the well packaged stove and small pallet off my drive and into the car port for safety. Having had a large multifuel stove with a high output I would say that the Newburn 5 is fuel efficient and great value for money.
12/12/2023Carole Hatt

A great value for money multi fuel stove . Was delivered quickly . Thanks.
11/12/2023Trevor Lord

A nicely designed stove that was delivered promptly. After installation and a few controlled burns, it is giving great heat to our house. Recommended.
11/12/2023CHRISTOPHER DICKEN

We love our stove. It’s throws out a lot of heat looks great, and very well made. The order process was excellent as was the delivery and updates. Highly recommend.
11/12/2023Anita Gilbert

Log burner is spot on. Delivery was quick. the staff on the phone were very helpful - knowledgeable of product specs and also building regs . Would definately reccomend and use them again . Thanks
10/12/2023Kane

Just brilliant! It heats the kitchen with such a lovely warm glow it’s wonderful! It’s easy to light and just as easy to keep going and looks good! I’m not a keen cook but find I’m spending a lot more time in the kitchen now! Definitely recommended and dealing with the company was a doddle!
08/12/2023Jennifer Grant

Thanks to all at Stoveworld for your easy purchase and quick delivery of our Stove. This is the first stove we’ve had and the Rock Mini meets all expectations.
07/12/2023Andrew P

Stove was well wrapped and easy to install including air vent kit. Great delivery with helpful driver.
07/12/2023Jon

Perfect little stove for someone who has a small chamber space. Fits in within regulation to my space, and relatively efficient in fuel consumption.
06/12/2023Megan Harvey

We had an Ecosy+ Purefire Curve 5kw, Multi-Fuel, Eco Design Ready, Defra Approved Stove fitted into our quiet snug room and it heats the room to a comfortable level (not too over heated like some stoves can do). We are getting used to working out the controls for air flow that best suit the room. They are easy to use and great for controlling heat levels. It’s a compact design which really suits the room and has plenty of window space for watching the flames. There was a tiny scratch/crack on the glass which we noticed a few days after purchase - stoveworld customer care team got a new one sent out immediately which was great and very much appreciated. It’s great having a good customer care team who are available to help with any questions or any queries about how the stove works.
04/12/2023Penny

We are really happy with our Ecosy+ Panoramic Defra Approved 5kw Eco Design Ready - Woodburning stove. It heats our room brilliantly (reducing the need for extra central heating), is extremely easy to clean and very simple to use. We really like the sleek design which maximises glass space and as a result we get to see more of the flames/glowing fire. Such a sturdy product which pumps out a really high level of heat.
04/12/2023Penny

What can I say apart from just wow!. We wanted a log burner but don’t have a chimney so we found the perfect alternative in the Biofuel burner with the look of the log burner. From placing the order online everything was a breeze. Constant updates on the delivery and when it arrived was really well packaged. We removed our old out of date electric fire and installed the biofuel fire. And it looks fantastic, with this being steel built the quality is high end and robustly made. On lighting the burner the heat it produces is Fantastic as the metal structure emits a great amount of heat to give my living room a great background heat. Were very pleased with the flame effect. 1 Ltr of biofuel with the control flap set at 50% we managed to get 5hrs burn time. Best purchase I’ve made for a long time and very easy to set up.
03/12/2023Craig Heath

Can confirm that the previous reviews were spot on. The purchase process was hassle-free; it arrived on time and was extremely well-packaged. The instructions were clear and easy to follow. Initially, there was a noticeable smell upon lighting, which I believe was due to it being new, rather than from the fuel. I recommend keeping all windows open for ventilation during the first use. After a few uses, there was no lingering smell, and I was impressed with the flame it produced. What surprised me most was the amount of heat it generates. It heats up the room far better than I anticipated. All in all, I would thoroughly recommend this stove.
03/12/2023Paul Langford

Brilliant service, arrived quickly well packaged, looks fantastic, added the brushed handle and extra tall log guard based on recommendations! Can’t wait to use it now!
02/12/2023Mike

Perfect size and easy fitting. Happy customer. Thank you.
01/12/2023Chris Murray

Absolutely fantastic stove. Excellent value for money. As a stove fitter and heating engineer I fit a lot of stoves and fireplaces and the Ecosy Hampton is up there with the best I’ve fitted. Quick 3 day delivery, will definitely use stove world again and highly recommend!
30/11/2023Joe Taylor

I am so thrilled with this fire. I live in a smoke free zone and having researched options I decided to give this fire a go. It was delivered within 2 days and I stood it on my hearth and lit it. I wasn’t expecting it to be like a wood burner but it genuinely is. It has transformed my lounge with its real flame and look. It is heavy cast iron, easy to fill and I find that half a bottle of fuel gives us 4 hours burn time with a good flame. So cosy. I’m a very fussy interiors person but this fire is fabulous.
30/11/2023Catherine allott

Great little stove and the company were great to deal with delivered within 4 days
29/11/2023Nia Williams

Good service delivered on time couldn’t fault it would have no problem dealing with them again.
29/11/2023Norman Wheeler

Couldn’t be happier with our new stove! Looks fabulous unlit, but is gorgeously cosy when burning. The pretend wood from Stove World looks fab too. We’ve got ours in an open plan room, but it definitely gives off a nice amount of warmth. We recommend wholeheartedly!
28/11/2023Kirsty Hatfield

Ordering was easy, slightly let down by the delivery through Parcelforce who lost the parcel for a day. The situation was handled very well by Stove World though. The stove stand is perfect, sturdy and exactly what I expected it to be.
28/11/2023Andreas

Further update. Stove commissioned. Works very well with multifuel grate and smokeless. One load last all night. Fairly easy clean with poker and brush. Haven't used anything like a full load but so far very effective. Very pleased..Very smart and flexible stove..Great service from Stove World
27/11/2023Dr chris Wilson

I'm absolutely delighted with our new table. It looks fantastic and is amazing quality for the price. The service from Stove World was fantastic too - from purchase all the way through to delivery to our cabin in Argyll & Bute. Highly recommend.
27/11/2023Jacqueline Arnott-Raymond

The perfect size for our room with rapid response from the damper. I check the PM2.5 regularly which was always a concern and with careful attention the readings can be kept low and controlable. Great communication from Stoveworld, happy customers.
27/11/2023B Wickens

Love this stove, its great, good bit off heat and the damper works really well, nice little fire, if your thinking of a little stove, this seems really well built and looks great and modern
26/11/2023Matthew noakes

Without question the most amazing source of heating we have ever had! The woodburner is coupled to a thermo store giving us unlimited hot water and heat to our 10 radiators. More economical to burn wood and coal combined. Don’t think that 30kw is too much for your property, it’s pushing most of the heat into hot water and heating the entire house. Reducing overnight airflow ensures in stays in all night! We have burned for 2 months without relighting!!! Brilliant product, buy one before you can’t anymore!
26/11/2023Kerry Hope

Brilliant service from Stoveworld. The stove itself exceeds expectations. Looks Brilliant, the flame is so good and gives off great heat. Its so good we have ordered a 2nd one for another room!
25/11/2023Nigel Ward

Purchased the replacement bricks which were reasonably priced and arrived quickly. However, we did have to alter them so that they fit into our wood burner.
25/11/2023Lynda

We love this log burner. Looks more expensive than it was. Would recommend.
24/11/2023Rebecca