0 item(s) - £0.00 Customer Reviews
Dear stove world
I have no idea of the size of your business. The service it provides, and particularly its flexibility in dealing with issues following delivery is remarkable. The fire bowls are very heavy items. It substituted an order midstream. The smaller fireball demonstrated some problems on the specification of the fixing bolts/nuts and the retaining collar about the rim. These issues were resolved quickly and without rancour.
Max
30/10/2023Max
After a long search we ended up with a great purchase. This is a real wood burner and so we thought it was a perfect fit as we could convert it back into a wood burner in the future. The stove arrived in 3 days, and it was ready in place and working in no time. It does get hot, and gives a warm cozy feeling in the room. The kids love it. I recommend it.
We opted for the brass handle as it fits with our decor, but the supplied wood handle is also nice for a more industrial look. We recommend loosing the handle to keep the door a bit loose. You do not want the door tightly shut. Unlike the pure bioethanol version, this unlit needs to get oxygen from the door as it does not have a large always open linear air vent. Easy fix for great results.
29/10/2023Julie
Stove now fitted and works great. Came well packaged with no damage. Great value and looks fab.
29/10/2023PETER KERLEY
Stove is good quality and burns really well. Such good value and great service thanks.
27/10/2023Lisa Cracknell
Very impressed with the packaging and delivery, delivery guys helped carry it in he had the heavy end :), the stove was so we’ll packed /protected too , happy with the price and the look of it ,just cant wait to install /get logging :)
26/10/2023PAUL O'ROURKE
Lovely little fire, but bigger than expected o the inside, very helpfull staff when there was a delivery delay.
26/10/2023Robert kettridge
Excellent product...Great value and amazing service from start to finish. Thank you
24/10/2023Adrian Lane
-345x345.jpg "Replacement glass pane for Ecosy+ Ottawa 12kw / Ottawa 12kw Boiler")
perfect fit. quick delivery. good price. good clear advice on how to replace the glass. easy to negotiate website and ordering. first call should I ever need anything else. thanks stoveworld uk . toasty warm again
22/10/2023Susan Campbell
Very happy with stove great buy everything as it is advertised very quick and easy delivery!
22/10/2023Martin Stewart
Really pleased with wood burner, really good looking and works as it should
21/10/2023Damian Paul Carbonaro
Quality stove delivered in good time very economical burn.
Firelighters are recommended to light but if youre tight like me and use the newspaper you will need to leave the door slightly open to get a good draft to get going but not a problem.
20/10/2023Mark Blake
Hi I would just like to say thank
The wood burner I have just Purchased is fantastic a Ecosy+9
A nice size lovely big glass door, it keep the house nice and worm so the wife is happy so that a bonus.. Good company to deal with
Thanks sean
18/10/2023Sean davenport
The stove came very quickly and proved to be a serious amount of steel for the money. It hasn't been installed as yet, but it looks extremely well made and the glass door is absolutely marvelous. I can't wait to see an action.
18/10/2023scott yeomans
Great little stove, very easy to light. Airwash works well keeping the glass clear. Was surprised that the door doesn't open fully back on itself, only goes to 90 degrees from the stove front. Also the front grate top seems very low for a wood fire not allowing much of a bed of embers before the risk of spilling out onto the hearth- i will have to adapt. All in all a great llittle stove.
18/10/2023J Davies
Fire bricks were damaged and the top one was split in half .
Contacted the team at stove world who took a few details and supplied me with all the information about the correct parts.
Swift delivery , wrapped up brilliantly.
Thank you.
18/10/2023Michael
Rope on door was starting to fail , looked on the website to find it was still available.
Clean all the surfaces very well of the old rope.
Took just over an hour to fit , left for 24hrs to dry .
Good as new .
17/10/2023Michael
Great product, really robust. Log set is expensive.
It does say that it will deliver to your front door only and it is a two person task to move it but it needs two very strong people as it is so heavy.
17/10/2023Karen
Could not face another winter like last year so took advantage of the summer deal.
Delivery was so quick, it caute me unprepared. No complaint, it meant I lost a couple of pounds and trimmed my waist in carrying/dragging the packed stove into my office.
Superbly packaged and very easy to install. The preliminary burns indicated the efficiency of wood to be used. The recommended curing times were achieved, using only twigs and a couple of 4" X 2" sections of timber.
Today is first rime of proper use and I may have to shield computer from the increasing heat. Terrific.
17/10/2023Brian Jacobs
Very pleased with the quick service and the product is good quality will shop here again
16/10/2023Lorraine gorham
Very prompt service 2 days, perfect fit, Well pleased
16/10/2023john anderson
Fantastic stove delivered exactly as per the requested day.
Our experienced installer was so impressed with the flame window size and price for a smaller stove (5kw) that he requested the web link. Thanks to StoveWorld.
16/10/2023Matt C
Just been fitted and bedded in, very easy to use and well made, live on far north coast of Scotland and the service from Stove World and carrier was excellent.
16/10/2023Richard Smith
So happy with this bioethanol fire basket. We had a small fireplace in our living room. The cost to open it up and sort out the chimney was too much for us and we came across the bioethanol basket on stove world. It fits perfectly in the gap, no need to make the space bigger and it's made it a lovely focal point, rather than just an empty space.
15/10/2023Ella Gooch
Absolutely loving our double sided burner. It fits perfectly in the fireplace and heats up our open space very well.
Thank you!!
15/10/2023Shirley
Excellent value stove. Safely delivered precisely on the date requested, all solidly packaged on a pallet. Not yet installed so cannot comment on performance
14/10/2023Rod Harvey
Stove delivered precisely on date as requested. Safely packaged in reinforced box on pallet. Not yet installed so cannot comment on performance. Great value
14/10/2023Rod Harvey
-345x345.png "Ecosy+ Hampton 4 Defra Approved - Eco Design Approved - 4 kw Wood Burning Stove")
Pleased with the stove so far but disappointed that it is no where near as controllable as you demonstrate in your video. I have taken the “defra washer” off after contacting customer services but there is still no ‘instant shut down’ or anything near that when it is closed down as you demonstrate but just a gradual dying down over 5 or more minutes.
13/10/2023Phil Nash
Bought the fire in the summer and have started using it as the nights draw in. I am impressed with the heat provided and how frugal it is at burning fuel. Great price. Excellent value.
13/10/2023Richard Smith
-345x345.jpg "Replacement glass pane for Ecosy+ Ottawa 7-8kw multi-fuel stove")
I was impressed with the speed with which my order was delivered....thank you.
13/10/2023Carole Morgan
I was really impressed with the processing of my order and how quick delivery was. Definitely would give 5 stars.
13/10/2023Carole Morgan
Good quality and fast delivery.
Fitted the burner but the female end was a bit too tight for a double skin connector, which I had to mangle.
13/10/2023Malcolm
I don't often post reviews but in this case it is warranted.
Stoveworld did everything that was asked of them and more. Every email was answered quickly and politely.
Delivery is quite often a problem where we live, but Stoveworld tracked and updated and made sure we were happy.
As a retired business person it's heartening to deal with such a professional company. The stove was very reasonably priced and looks great, this winter we can use a room we had to shut off last year. Thank you Stoveworld.
13/10/2023Gerald Worth
Just received our bio fuel stove. Really pleased with it, great effect & heat.
12/10/2023Tony
Very well made stove at a fantastic price and delivered within a few days very good company would definitely use again in the future
10/10/2023Michael Dawson
First time buyer of Stove World and purchased the Ecosy + panoramic. What a great stove and looks fantastic also first class company and delivered on the date I required.
09/10/2023Paul Jehu
Very pleased so far. We purchased through Stoveworld UK on the advice of our installer. The stove arrived quickly, and we haven't had any issues since installation. I would definitely recommend the stove itself, and Stoveworld UK as a company.
09/10/2023Adam Holby