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Stove World UK Customer Reviews and Wood Burning Stove Photos

We welcome your feedback and love to see your photos. We are grateful to every one of the customers below who have got in touch and shared their opinions and experiences to help others choose the best possible stove for their budget.

Submitted by: Linda McNulty

  • 15/03/2024
  • Rating: (5)

Stove was really good value for money and worked perfectly

Submitted by: Steve Johnson

  • 12/06/2023
  • Rating: (5)

Delivered when they said it would be and very well packed, unable to comment on the working of the log burner as it was only fitted yesterday and too nice weather to light it up and fully test.

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Submitted by: Martin Smith

  • 07/06/2023
  • Rating: (4)

Not perfect.. but a great little stove for the money. Our buying experience from stoveworld was very positive, it arrived on the day expected and was very well protected. The stove itself works well with both solid fuels and wood, although the ash pan is very shallow, so when burning wood especially, you find it overfills easily and when you take out the pan ash falls into the void behind, so you will need a very flat shovel with a long handle to clear that out or it will build up behind the pan and stop you putting it fully back. Also the ash shaker mechanism is not overly effective, so get a poker as well! Other than that we love it and it looks great!

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Submitted by: Ged Rosedale

  • 05/04/2023
  • Rating: (5)

Stunning stove at a great price. I had the original Idyllic and this newer version with its updated grate and ash pan design is even better. Very good value and fast delivery

Submitted by: Tamarin Fountain

  • 03/03/2023
  • Rating: (5)

Great price, quick delivery, helpful customer service

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Submitted by: Steve Ansell

  • 04/02/2023
  • Rating: (5)

I’m new to the world of wood burners but my experience has been extremely positive. My order was actioned promptly with the burner arriving in a timely fashion and in good order. The installation was also painless and professional. The burner is in full use after the recommended small burns to bed in the wood burner. It is early days but the burner is working well and heating as expected. One very small observation, could the written instructions be printed in a larger font, they are really difficult to read even with glasses.

Submitted by: christopher taylor

  • 03/01/2023
  • Rating: (3)

Delivery was excellent and the stove looks great. My only criticism is the ash pan. It catches on the agitator which is infuriating, ash goes everywhere. It’s a poor design, the void is too small and the agitator is poorly supported. In time I will remove it all together. Shame really as apart from that the stove seems great .

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Submitted by: Cate Geddes

  • 26/11/2022
  • Rating: (5)

First of all, the stove was delivered quickly, well packaged and on a small pallet that meant I could get it inside my garden and into the house on my own.
The stove itself is easy to put together and move into position.
When lit it produces a nice heat, not too hot for our home. It has a fairly small burning area so make sure logs aren't too big or chop them down. Lights quickly and all controls are easy to use.
Yes, the handle opens across the glass but I use the free heat glove we got with the stove which keeps me safe.
The ash pan is small and when removing it causes the grate to empty into the space. This is a pain but a long handled kitchen spoon handle gets into the hard to reach corners to clear them out. There is enough space under for me to vacuum and clear any ash that fals through.
Overall very pleased for an excellent price, DEFRA approved and clear skies means you burn though wood etc quicker but less pollution released

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Submitted by: Caroline Roper

  • 10/11/2022
  • Rating: (2)

I bought this stove in particular for my small and oddly shaped fire recess; also because it is DEFRA approved and eco-ready.
It is disappointing. The gap at the back means that, even with the dampers fully closed, air roars through using coal and wood at a much faster rate than my of my previous stoves.
As one of the reviewers mentioned previously, the handle turns over the hot glass and most certainly is not cool to the touch.
The gap to get ash out is VERY low, and trying to get ash from underneath the fire where it falls through the air gap is almost impossible in my particular circumstances.
The fire looks nice, but, without the dampers open widely, the glass gets filled with soot very quickly.
However, it fits my space and warms the room, but I wouldn’t recommend it. You get what you pay for I suppose, but I am disappointed that this is sold as an ecologically friendly fire which I don’t believe it to be.

Submitted by: Julie

  • 10/10/2022
  • Rating: (5)

Excellent service.Packaged well.Quality stove, works great.

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