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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

great item. This raises the fire up enough so that it doesn't look too small inside our large fireplace.
15/02/2024kim Lewis

Brilliant item. Arrived so fast. Great customer care.
14/02/2024Spencer Charlton

We decided to open up the unused fireplace in our snug and found an absolute gem of a chamber that was just right for a woodburner. Our installer recommended StoveWorld and it didn't take long to find the perfect fit. At a good price we went for the twin door option and three days later it arrived on our doorstep. Our installer took two hours to instal and commission it and away we went. Two weeks later and we have been enjoying our new feature, getting cozy on the sofa! My only criticism is that the 'airwash' system isn't as effective as we were led to believe. However a damp cloth dabbed in the hearth ash and the glass is as good as new. All-in-all a very impressive burner, very easy to use and get going and the heat output is phenominal! Thoroughly recomended
13/02/2024Gavin Kimber

Excellent service and an amazing stove. Nice glass size considering the size of the stove. Definitely recommend the company and this product.
13/02/2024David Mather

The bench was easy to order. It arrived with the stove. Overall experience was very good.
13/02/2024Mel Martin

Stoveworld were easy to buy from. Delivery was when I wanted it. The stove was wrapped very well. I was very happy with the service.
13/02/2024Me Martin

My installer informed me that I needed this extra part for my new Ecosy Hampton Wide woodburner. Like the actual stove itself it was delivered quickly and in time for the installation date. The stove is brilliant compared to my old stove - it uses less wood and gives out more heat. The large glass front gives a great view of the fire. We love it.
12/02/2024Trevor Jones

In a word - excellent. Stove arrived on time. Has been put to use and is all that we expected
12/02/2024nigel tarmaster

Fabulous. Arrived as expected and a marvellous stove.
12/02/2024Steph

Always great service from Stoveworld. Quick delivery, no complaints.
12/02/2024Gill Ashby

Had it installed a week ago by a Hetas engineer, turned out cheaper than doing it myself without dealing with the council. Just burning wood on ours, fire's easy to light and gives off plenty of heat, heats our small 3 bedroom house easily. Stove looks great and makes it feel very homely.
11/02/2024Vince Macbeth

Purchased the direct air feed. Good product, good value and good service thanks
10/02/2024Chris Smith

Efficient service and prompt delivery. Item well packed. No oribkens - would recommend.
10/02/2024L R

Thoroughly pleased with my Ecosy+ Ottawa MF12. It produces a good heat, and looks good whilst doing it. 1 star removed as it has the worst manual I have ever received. Entirely generic, mostly advising you how the manufacturer will avoid warranty claims, and doesn't tell you how to make best use of the three different air controls, such as whether to push or pull them for desired effect. Can be deduced through trial and error, but still disappointing.
10/02/2024Giles Rice

Thank you for everything its fantastic looks great and the heat is more than I thought I put a fan on top to see if it would work and it does perfectly. Thank you once again. Tom
09/02/2024T Jones

Excellent service and prompt delivery.
08/02/2024John

Great service and delivery. Bio stove looks perfect, just what we wanted. Thanks
07/02/2024Thomas Pickles

Service was quick and efficient, great job. Stove looks fantastic and was excellent value
06/02/2024Nick Clipson

We're absolutely thrilled with our new log burner - it's the perfect size and looks great. Stove World provided an easy transaction and communication. Delivery was very speedy - THANK YOU
06/02/2024Rebecca

I have been around woodstoves from childhood untill now. In 50 odd years I have never come across one to equal the Ecosy Ottawa. Clean burning and easy to use. This stove uses less wood than my old stove and produces far far more heat. We upgraded all of the radiators in anticipation of the higher output and we were not wrong to do so. The whole house is as warm as toast and as it is 200 years old it is by no means airtight. Once the radiators have come up to temperature it is not necessarily to keep loading the firebox two or three logs will keep it ticking over nicely and maintain an ambient temperature throughout the house. Made in Hampshire. England. There's a clue there.
06/02/2024Jeremy Gwyn Williams

Beautiful stove and looks lovely now installed. Was unsure on the chrome strip at the bottom however I am really pleased. Everything was perfect but the only negative I would say is delivery. I did not get a call from the courier at all so I had to contact the couriers themselves to find out when they were delivering and that was through a lot of searching. I appreciate that it is stated it is a curb side delivery but it left me in a predicament where I had to leave the stove outside until the fitters could come to move it in on day of installation as it was so heavy and I could not lift it myself and had no one who was able to assist me. This probably should be considered by the company but other than this everything was great.
06/02/2024Chandni Patel

Love the stove so much. Much better quality than expected and better than the one which I had before that cost much more..
06/02/2024Danid and Jane

The stove arrived quickly and very well packaged. It looks great in the room. Lighting is very easy and it is very simple to operate but seems very controllable with the air adjustment. Love the open window and it heats the room very fast. Because of this, I am unable to heat the top of the stove too much because it would heat the room too much! Very happy with this purchase.
05/02/2024John Garcia

Fab stove. Throws out a good amount of heat and looks great. Stoveworld customer service has also men excellent.
04/02/2024Andrea F Owens

Second one I have had. Excellent product and delivery. Very good knowledeable people at the other end of the phone for advice. Thank you.
03/02/2024Steve King

Excellent product that fits perfectly in our log burner. Excellent communication and prompt delivery
02/02/2024Suzie Baldwin

Excellent product from a great company.
01/02/2024David Parker

Wonderful stove, very happy with purchase. Great service all round. Highly recommend
30/01/2024Lee B

lovley fire , looks fab and was fitted easily, not by us. Delivery was good and came when stated.
29/01/2024Alisha sayers

Haven't changed the rope yet but the kit looks to be absolutely fine. Delivery was quick and well packaged.
29/01/2024Roger Watling

A good quality product, solidly made and representing great value compared with other suppliers. The sturdy stand was a bonus, as we were not expecting this to be included within the price. Although not the fault of Stove World, the carrier arrived on a date earlier than expected without providing prior notice, resulting in nobody being at home to receive the delivery. Fortunately, the driver had been provided with my mobile number and arrangements were made for the delivery to be left in a safe location.
29/01/2024Steve Boyd

Great little insert stove. Fitter was impressed with it aswell. Ordered and delivered within 2 days.
29/01/2024Ruaridh lazenby

Extremely happy with our new Ecosy multi fuel burner, just had it put in,after a few small fires, over a day or two we were ready to light a real fire, wow, once the heat started it was lovely, sat there in my t-shirt . The delivery of the newborn stove was great, on time . Thanks a lot stoveworld.
29/01/2024Pete devine

Have had the stove installed just prior to Christmas and what great addition to the household. Only wish is should have done it years ago. The stove is ideal and heats the house superbly. Stoveworld were also excellent with their prompt delivery. Verey happy with it all.
29/01/2024George Johnston

Arrived swiftly and well packaged, fitted without any problems. Great service!
27/01/2024Stuart Maddocks

Great wood burning stove. Easy to operate with one handle at the base. Starting it is also really easy and quick. Huge viewing window makes it aesthetically pleasing. Good for long pieces of timber. Can't understand why I didn't get this sooner. Compared to my old coal fire this is a game changer.
27/01/2024Oona Costello