Customer Reviews
So good we bought 2! We purchased one a year ago and was so pleased with it we have just bought another for the other end of our house
11/11/2023Kelly Raven
We bought this stove back in May 2022 and as its in a new build didn't fit it for a while and lit it even later. I fitted it myself having done a lot of research and it is a completely sealed system - air in from outside via a hose and the flue is connected direct to the stove as it is required to be.
What a difference to the stove we are used to! It's absolutely brilliant. Load of dry wood lasts all night and make the room super cosy - the wife keeps saying 'open the door and let a draught in!' but there are no draughts in this house!
The glass stays pretty clean, there is bugger all ash, at least four fires before you need to clean it out, the heat is amazing and the controllability with just the single airflow knob is like a gas fire!
All aspects of dealing with Stoveworld were spot on and i'd recomend this stove and them to anyone
10/11/2023Dave Morris
WOW! We love our new wood burner. It is stylish and so much more efficient than our old stove and the price was fantastic. Far less than half the price of the stove we were looking at, before our stove installer recommended Stove World and Ecosy. The purchase and delivery process was so fast and efficient. Highly, highly recommended!
09/11/2023Vicky Othen
Very happy with both delivery and product. Highly recommended.
09/11/2023Sandra
Really pleased with our stove.Solidly built and a great efficient design,fully cast iron with an ash Pan which makes cleaning a. Breeze.The tertiary secondary burn is a great feature and helps to keep the glass clean.We chose the Rock SD over other models because of the size of our opening 700mm x700mm and also contemporary styling.Initially .we constructed cardboard models of the stoves we liked for our opening. using the dimensions provided on Stoveworld and it proved to be a great way to work out what we wanted.We found the stoves liked were too big and would have not worked.For perspective our lounge is 5m x 5m.It will easily heat the lounge and also the hallway leading up the stairs.Thanks to Stoveworld UK for prompt service in altering our order and a wonderful product.
09/11/2023D Dwyer Dorset
Can’t praise stoveworlduk enough for all their help with picking our stove and helping make the installation flawless, our new stove has finished the room to perfection, it’s sleek, clean running and slowly burns our logs to warm not just the room but since fitting we have hardly had the heating on, best decision we ever made!!
08/11/2023Alex McAllister-Lunt
I used to have a traditional log burner. Since moving to a modern home this was not an option. I discovered the Hampton Bio Stove and am delighted with the results. Yes it heats the room up, yes it has real flames and more importantly its built like a traditional log burner. This is not cheap and flimsy!
Very happy..
08/11/2023Baza Squires
Fantastic service and fast delivery and great customer service
08/11/2023Adam Ciesielski
I purchased this stove to replace an old and tired stove I have had for 25 years. It was promptly delivered and easy to install. The only slight disappointment was that there were no instructions on how to access the alternative outlet port (although it was easy enough to figure out) or the role of the different controls (again can be figured out). I also bought the wood store which was of similar quality but was missing the construction bolts needed to put it together; nothing a trip to B&Q could not fix. The stove works really well and is so much more efficient.
07/11/2023Simeon London
Service perfect, product does the job but needs tweeking as had to shave a little of the panel by door handle
07/11/2023Daniel Davis
Very good quality stove for the price. Timeless style and gives out a good amount of heat. Stoveworld have a very good customer service & always answer phones quickly!
06/11/2023Diane
Stove World were very helpful in finding the right set of replacement firebrick for my woodburner. Excellent customer service and quick delivery.
06/11/2023Christine
Purchased an Ecosy+ Snug 5 multifuel. Great looking compact but very heavy stove. Excellent price and delivery ( helped up a spiral on the pallet). Just had it installed and await plaster drying. Will update. So far 5 stars
05/11/2023Chris Wilson
Fabulous fire. Contemporary and clean lines. Was delivered when they said it would be and Stove World answered my queries quickly and professionally. The fire is amazing. Easy to light and throws out great heat. I love it!! (sorry picture was taken whilst we were still renovating)
05/11/2023MRS B J STRETTON-BROWN
A wee bit late with review , had the stove delivered end of July but have recently had it installed . The ordering was easy and the delivery was even a day early and all items were delivered in perfect condition , the stove is perfect for the size of our living room and everyone is very happy with its performance and highly recommend stove world to anyone thinking about buying a one.
04/11/2023Paul Murray
Love the stove. Looks great and gets a fire going really quickly. Would definitely recommend.
04/11/2023Hannah
As in previous purchases, really prompt delivery and when needed, they give sound advice too.
03/11/2023Stuart Green
We wanted to replace our old stove which probably didn't comply with any clean air regulations. Bought the rear chimney adaptor at the same time so made installation very straightforward. Looks really good, much more modern than our old one and it burns really well too. Seems quite efficient with wood, we haven't used coal in it yet, but logs burn well and last a long time. Seems to emit much less smoke too, so obviously that bit of it works!
Overall we are very happy with the stove and the service from Stove World.
03/11/2023James
The order for the stove arrived really quickly and we are pleased with our product so thank you.
02/11/2023Sally
Great service. I live in the outer hebridies so I was surprised they would deliver but I received this quickly and with no issues at all. The unit was well packaged and I'm looking forward to getting this installed.
01/11/2023Ewan Thompson
Excellent service and the stove is a sensation. It actually warms our large room quickly unlike the previous 2 which had an appetite for fuel without heat! I chose it on the the basis of previous reviews, so thank you!
31/10/2023Terry
Excellent stove fan which is perfectly quite and spreads the heat around the room very well - and all at a great price. Thank you
30/10/2023Robert G Hepburn
Dear stove world
I have no idea of the size of your business. The service it provides, and particularly its flexibility in dealing with issues following delivery is remarkable. The fire bowls are very heavy items. It substituted an order midstream. The smaller fireball demonstrated some problems on the specification of the fixing bolts/nuts and the retaining collar about the rim. These issues were resolved quickly and without rancour.
Max
30/10/2023Max
After a long search we ended up with a great purchase. This is a real wood burner and so we thought it was a perfect fit as we could convert it back into a wood burner in the future. The stove arrived in 3 days, and it was ready in place and working in no time. It does get hot, and gives a warm cozy feeling in the room. The kids love it. I recommend it.
We opted for the brass handle as it fits with our decor, but the supplied wood handle is also nice for a more industrial look. We recommend loosing the handle to keep the door a bit loose. You do not want the door tightly shut. Unlike the pure bioethanol version, this unlit needs to get oxygen from the door as it does not have a large always open linear air vent. Easy fix for great results.
29/10/2023Julie
Stove now fitted and works great. Came well packaged with no damage. Great value and looks fab.
29/10/2023PETER KERLEY
Stove is good quality and burns really well. Such good value and great service thanks.
27/10/2023Lisa Cracknell
Very impressed with the packaging and delivery, delivery guys helped carry it in he had the heavy end :), the stove was so we’ll packed /protected too , happy with the price and the look of it ,just cant wait to install /get logging :)
26/10/2023PAUL O'ROURKE
Lovely little fire, but bigger than expected o the inside, very helpfull staff when there was a delivery delay.
26/10/2023Robert kettridge
Excellent product...Great value and amazing service from start to finish. Thank you
24/10/2023Adrian Lane
perfect fit. quick delivery. good price. good clear advice on how to replace the glass. easy to negotiate website and ordering. first call should I ever need anything else. thanks stoveworld uk . toasty warm again
22/10/2023Susan Campbell
Very happy with stove great buy everything as it is advertised very quick and easy delivery!
22/10/2023Martin Stewart
Really pleased with wood burner, really good looking and works as it should
21/10/2023Damian Paul Carbonaro
Quality stove delivered in good time very economical burn.
Firelighters are recommended to light but if youre tight like me and use the newspaper you will need to leave the door slightly open to get a good draft to get going but not a problem.
20/10/2023Mark Blake
Hi I would just like to say thank
The wood burner I have just Purchased is fantastic a Ecosy+9
A nice size lovely big glass door, it keep the house nice and worm so the wife is happy so that a bonus.. Good company to deal with
Thanks sean
18/10/2023Sean davenport
The stove came very quickly and proved to be a serious amount of steel for the money. It hasn't been installed as yet, but it looks extremely well made and the glass door is absolutely marvelous. I can't wait to see an action.
18/10/2023scott yeomans
Great little stove, very easy to light. Airwash works well keeping the glass clear. Was surprised that the door doesn't open fully back on itself, only goes to 90 degrees from the stove front. Also the front grate top seems very low for a wood fire not allowing much of a bed of embers before the risk of spilling out onto the hearth- i will have to adapt. All in all a great llittle stove.
18/10/2023J Davies