Arrived safely on time. Great value , Pleased.
06/11/2021MR LEE CHANCE
Great stove just right for the size of room, seems to give out more heat than the very old 8kw burner. Easy install and super value as well. My only small observation is that we got a slight smoking of the glass in the first week's use, I thought we followed the 'tempering' instructions but maybe not. Happy to get the stove fitted before winter.
Part was as stated ,delivered promptly good service.
Hi well I must say I had a very good experience with stoveworld the ordering was a breeze delivery was fast and the fire was very well packed (bomb proof) I did have a issue and that was sorted very quickly sales team top notch The fire is not installed yet but it looks the dogs Bs in its position Thank you stoveworld
Had this since January 2019 and cannot believe what a difference it's made! We have a large 4 bedroom stone walled house with 6 radiators (need to add more) which this stove heats without a problem. If you have a large property and good supply of fuel then this if the appliance you should buy. Highly recommended!
Hi all at Stoveworld Just wanted to drop you a line to say thanks for your great customer service and our fabulous stove. Your delivery service was excellent and the people I spoke to for a couple of queries afterwards were lovely nothing was too much trouble. We absolutely love it, and everyone comments on the unusual colour. Even our fitters were impressed and they must see hundreds! Thanks again Sarah Round
arrived within time given. What more can I say.
great little stove for the money. Seems to be well built so far. Great draw from it, have to close the vents down pretty much straight away or it eats all the wood too fast. Fits about 3 half logs in it at anyone time. The large glazed door makes a big difference and you can see everything going on. Well worth the money
Excellent service, would definitely buy from again, highly recommend, the grate fitted perfectly
Stunning, so pleased with my log burner, not only visually beautiful but so warm and cosy. Customer service was fantastic from start to finish.
Install of the Newburn by Cottage Stoves of Whitchurch
Purchased this stove to replace a 30 year old Morso Squirrel. Initial impressions are very good. It is well built and the more contemporary design gives a fresher look while still maintaining a cottage feel. Operation is easy and the airwash system does keep the glass very clean, which is a must when the glass is so large. Stoveworld were also very good to deal with. Very helpful pre and post sales advice, delivery was prompt and all the equipment was very well packaged. Altogether a good purchase, and would recommend both the product and company to anyone purchasing a 5 kW stove.
Am pleased with purchase of my two stoves and also the customer service and excellent communication received from Stoveworld 5*****.
This stove is value for money, easy to use, the controls are very responsive and the design features are easy on the eye, and the viewing window let's you get lost in the flames ! Have had a few stoves from stoveworld uk and they never disappoint
It has been difficult to find a replacement grate for my old stove but this is exactly right. Great price and customer service from these guys. Thank you
Speedy delivery, well packaged, east to fit. Thanks.
A great product delivered on time and much better value than other companies on the internet.
25/10/2021Andrew Michael Field
Perfect piece of glass for my hearth
Owned a number of stoves over the years. This one is simply the best. Excellent air control:- it turns right down to a slow burn. Secondary and tertiar air flow keeps the glass clean. Good size fire box too. Highly recommended!
Good quality product with a timely delivery. Would certainly buy from Stoveworld again.
Great little stove, after researching the market we decided to go for this because its a 'real' woodburning stove, not a replica like lots of biofuel stoves on the market (often look cheap because they are made from pressed metal) We have run the stove in our front room (4m x 4m) and it keeps it warm and cosy WITHOUT the central heating on! So much warmer than we anticipated, also it has a great looking flame. Deliver and after sales service was excellent
I would be delighted to recommend StoveWorld to any new customers, from the moment I made my order the communication from the company has been exceptional. The delivery was quick and arranged around our needs. We had a brief problem with the setup, and StoveWorld responded swiftly and solved everything. Buying online has made me nervous in the past but dealing with StoveWorld was a wise decision. The fire is fab, has excellent heat output and is just as advertised.
This is a fantastic stove. I'll admit when I read the description and watched the video, I thought it sounded a bit 'hyped' with regard re-burning the smoke, most efficient design available etc. Well, it's absolutely true about igniting the smoke, you can see the extra flames coming though the holes at the back, like swirling gas flames. The wood burns for ages and produces so much more heat than our last stove (valor). There also seems to be way less ash left by each fire than with our last one. If you're thinking of getting this, just buy it. It's probably true about it being the most efficient one on the market.
I bought the stove online and the order was processed quickly and delivered within a week. The company that delivered were excellent, and a very helpful and friendly driver. Very satisfied with the product.
Brilliant stove, easy to install and work. Particularly impressed with how quickly my order was processed great communication and the company that delivered were excellent, again great communication and a very helpful driver. Thank you.
Ummed and ahhed about buying this as not cheap but so pleased I did go for it in the end as really happy with everything about it - speedy delivery and very well packed and most importantly it’s a well made product. I’m only using it to elevate an electric log burner but nice to know in future it could easily hold up a real one! So much better to have the heater up higher off the floor -not only to look at but for pushing heat out into space… Have ordered some decorative fine sawn full round silver birch logs to go in opening to finish it off.
Great service. Quick delivery.
Was disappointed to receive the Ram Skull log holder to find it only weighs 3.8 kg, not 9+ kg as advertised, which puts it squarely back in the "most other comparable log holders" category referred to on the product webpage, which don't cost as much as this. Mine was also delivered with lots of spots of rust, where paint was missing. Stove World UK were very helpful and with good customer service; they offered a £20 partial refund. It is a shame the product shouldn't be mis-advertised in the first place! We also ordered a fire screen which was advertised at 18 kg, which turns out only weighs 8 kg so we cancelled the order for that item.
Not used the stove yet but was very disappointed in the delivery had to physically lift the stove off a transit van and lift it all the way up my drive in hindsight I should have refused the delivery but am getting it fitted this week and couldn’t risk waiting
Very happy customer! Stoveworld had exactly the right item I needed, and dispatched it to me almost immediately! It arrived well-packaged.
Excellent product and superb service. Thank you.
02/10/2021Mr Peter Hazlewood
I highly recommend Stoves World. Great service and fast delivery. I purchased a Ecosy Purefire 10kw stove from them and it gives out loads of heat. We have ordered replacement glass from them a couple of times now and extremely great value for money. Many thanks Stove World.
Excellent service, prompt delivery and great product.
I bought 2 of these grates. The grates were exactly as described and postage was prompt. excellent service
Quality service, fast delivery. The stove looks well constructed, output not yet tested as not installed. Would recommend Stoveworlduk.co.uk
Excellent service part arrived quickly.