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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

Fire bricks were damaged and the top one was split in half . Contacted the team at stove world who took a few details and supplied me with all the information about the correct parts. Swift delivery , wrapped up brilliantly. Thank you.
18/10/2023Michael

Rope on door was starting to fail , looked on the website to find it was still available. Clean all the surfaces very well of the old rope. Took just over an hour to fit , left for 24hrs to dry . Good as new .
17/10/2023Michael

Great product, really robust. Log set is expensive. It does say that it will deliver to your front door only and it is a two person task to move it but it needs two very strong people as it is so heavy.
17/10/2023Karen

Could not face another winter like last year so took advantage of the summer deal. Delivery was so quick, it caute me unprepared. No complaint, it meant I lost a couple of pounds and trimmed my waist in carrying/dragging the packed stove into my office. Superbly packaged and very easy to install. The preliminary burns indicated the efficiency of wood to be used. The recommended curing times were achieved, using only twigs and a couple of 4" X 2" sections of timber. Today is first rime of proper use and I may have to shield computer from the increasing heat. Terrific.
17/10/2023Brian Jacobs

Very pleased with the quick service and the product is good quality will shop here again
16/10/2023Lorraine gorham

Very prompt service 2 days, perfect fit, Well pleased
16/10/2023john anderson

Fantastic stove delivered exactly as per the requested day. Our experienced installer was so impressed with the flame window size and price for a smaller stove (5kw) that he requested the web link. Thanks to StoveWorld.
16/10/2023Matt C

Just been fitted and bedded in, very easy to use and well made, live on far north coast of Scotland and the service from Stove World and carrier was excellent.
16/10/2023Richard Smith

So happy with this bioethanol fire basket. We had a small fireplace in our living room. The cost to open it up and sort out the chimney was too much for us and we came across the bioethanol basket on stove world. It fits perfectly in the gap, no need to make the space bigger and it's made it a lovely focal point, rather than just an empty space.
15/10/2023Ella Gooch

Absolutely loving our double sided burner. It fits perfectly in the fireplace and heats up our open space very well. Thank you!!
15/10/2023Shirley

Excellent value stove. Safely delivered precisely on the date requested, all solidly packaged on a pallet. Not yet installed so cannot comment on performance
14/10/2023Rod Harvey

Stove delivered precisely on date as requested. Safely packaged in reinforced box on pallet. Not yet installed so cannot comment on performance. Great value
14/10/2023Rod Harvey

Pleased with the stove so far but disappointed that it is no where near as controllable as you demonstrate in your video. I have taken the “defra washer” off after contacting customer services but there is still no ‘instant shut down’ or anything near that when it is closed down as you demonstrate but just a gradual dying down over 5 or more minutes.
13/10/2023Phil Nash

Bought the fire in the summer and have started using it as the nights draw in. I am impressed with the heat provided and how frugal it is at burning fuel. Great price. Excellent value.
13/10/2023Richard Smith

I was impressed with the speed with which my order was delivered....thank you.
13/10/2023Carole Morgan

I was really impressed with the processing of my order and how quick delivery was. Definitely would give 5 stars.
13/10/2023Carole Morgan

Good quality and fast delivery. Fitted the burner but the female end was a bit too tight for a double skin connector, which I had to mangle.
13/10/2023Malcolm

I don't often post reviews but in this case it is warranted. Stoveworld did everything that was asked of them and more. Every email was answered quickly and politely. Delivery is quite often a problem where we live, but Stoveworld tracked and updated and made sure we were happy. As a retired business person it's heartening to deal with such a professional company. The stove was very reasonably priced and looks great, this winter we can use a room we had to shut off last year. Thank you Stoveworld.
13/10/2023Gerald Worth

Just received our bio fuel stove. Really pleased with it, great effect & heat.
12/10/2023Tony

Very well made stove at a fantastic price and delivered within a few days very good company would definitely use again in the future
10/10/2023Michael Dawson

First time buyer of Stove World and purchased the Ecosy + panoramic. What a great stove and looks fantastic also first class company and delivered on the date I required.
09/10/2023Paul Jehu

Very pleased so far. We purchased through Stoveworld UK on the advice of our installer. The stove arrived quickly, and we haven't had any issues since installation. I would definitely recommend the stove itself, and Stoveworld UK as a company.
09/10/2023Adam Holby

Item arrived wrong , I let them know , they rectified the problem swiftly , great to deal with
09/10/2023Scott hammond

Excellent product. Written assembly instructions could do with some work.
07/10/2023Smith

Easy from order to delivery just the same as last time, not fitted yet but looks just the job when unpacked
07/10/2023Robert Quinn

I needed a 500mm flue with access hole and found stove world was the cheapest and had the part in stock. It was delivered when they said it would be and was in perfect condition. Couldn't ask for more, thank you's.
07/10/2023Iain Lydon

The fire and boiler are amazing it warms up so quickly And provides more than enough heat to the whole house The only small issue is the instructions manual is useless It tells you all about the install but nothing about how to use it to get the best out of it And I still don't know what the knob at the bottom does
07/10/2023Terry ashton

I received the stove burner last week in our very chilly bungalow and am delighted with how it looks and the warmth it emits (looks so realisti) as well as the quality, it's quite heavy and really looks the part. We opted for the extras of black handle, ceramic logs and a flue and are delighted at how easy it was to fit and fill the fire with a view to taking the chill off our room. Delighted and the cat loves it too... Tha
05/10/2023Mr & Mrs C

Lovely stove, installed a week ago, looks good and seems to kick out a great deal of heat. So far so good, Great price, large glass gives you more fire to look at, recommend.
05/10/2023Morag

Great purchase from start to finish. The website is clear and full of information for an informed choice on what stove best suits your needs. Along with a fantastic price. Having the Pure Air information adds to the correct selection for anyone looking for sustainability and planet health. The website allowed me to choose the best date for me for its delivery, and good information from the courier as to the time slot. It is a heavy delivery though and since the courier only deliver kerb side, be prepared with help to move it inside. The fitting was simple and it looks amazing in place. It is a great stove, with 3 sources of air intake, so always simple to light a fire and easy to manage for burn and heat with simple movement of air sliders. I would and have recommended both the stove and StoveWorld to friends and colleagues.
04/10/2023Sarah McDowall

Excellent wood burning stove, DEFRA approved so double excellent.I've tested it for a month ,in use as needed now and it's great looking and very practical. Delivered as requested, very well packed and safely delivered,...stove world deserve the estra…. Thank you team I'm very pleased and I'll always recommend you.
03/10/2023Gabriel B.

I ordered a hearth extension from Stove World and within an hour I had the order confirmed and shipped! Receiving it within 2 days it was wrapped well and in good condition upon arrival. The product is great and customer service from them is excellent
02/10/2023Barbara Jackson

Great little stove,at first didn't think it was big enough to heat our lounge/dining room.But all doubts put to rest as it puts out amazing heat!
02/10/2023Richard Marsh

Really swift delivery, arrived a few days earlier than expected. It is a lovely looking stove, even nicer in real life. My installer was very impressed with it. Very good value for money. Can’t wait to move in a light a fire.
29/09/2023Rosalind Moss

It's a wee stove but it's like the hobbs of hell have opened up in your living room. Very impressed with the heat from such a small stove but it is really for sub 9c... Today is 16C, put two logs on it with some kindling and we were sweating like Garry Glitter in the dock... Oooft!
28/09/2023Neil Turnbull

Very happy with purchase. Good customer support. Looking forward to using it
28/09/2023Ian