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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

The log burner was delivered within two days, really good service, and a great price for such a well made burner, even the installer was impressed. Looks really good set in the fireplace and throws out plenty of heat, even the sight of the flames warms us up! Highly recommend log burner, heavy cast iron, good quality appliance.
05/08/2023Tim Smith

Fantastic customer service, The lady I deal with was izzie she was brilliant dealt with my order very quickly and professionally. I highly recommend StoveWorld.
05/08/2023Dave James

Very good quality replacement fire brick set .perfect fit exactly the same dimensions as the old set also a very good price and quick delivery great service from this company
30/07/2023Steven  Dyba

Great product, easy to deal with and speedy delivery. Highly recommended ????
30/07/2023Steve

Spot on, delivery spot on, nearest match to my 13kw that leaked after ten years. Old one expensive to run and rads not that hot. Your 12 kw gets rads red hot and only 3 hot blocks per night.megga cheap to run. Told my brother to get one. I'm builder plumber and fitted it so don't suppose covered by warranty??, Sale of goods act ??. Any way not worried I know good work when see it. It very well made
29/07/2023Tony Robson

Had this new stove fitted yesterday and it looks fabulous. Fired it up last night and it worked brilliantly. Easy to light and really controllable with the dial at the bottom. Super-efficient too. Very happy with my purchase!
28/07/2023Nick Breeds

Just what I wanted, well made, delivered quickly and looks great with my new log burner sitting on top of it.
26/07/2023Steven Bryan

Well impressed, my old 10 year one leaking,it 13kw. Your 12kw will fit. I'm builder, plumber and it in. Cold up north and lit, Old four or five shovels of smoke less and wood to get rads hot.new stove 3 hot blocks a night and rads red hot.well impressed cheap to run
25/07/2023Tony Robson


We are delighted with your service and the stove is just what we wanted. The courier kept us updated & delivery was on time. The packaging was first class and everything inside was perfect. Greg our HETAS engineer did the insallation and testing. The whole operation, including a new liner was amazingly straight forward!
25/07/2023Chris Cottell

This has been a fantastic purchase. The stove looks great in our new house and is of very good quality. The stove produces a very nice flame and heats up the living room nicely.
24/07/2023Mark

Amazing quality & delivered really fast, Have already used a couple of times & the pizzas have been amazing :)
24/07/2023Ben Rood

The firepit is really good and solid. Does the job perfectly. Had an issue with delivery but no fault of stoveworld and they went out of their way to solve the problem which they did.
20/07/2023David Costello

After reviewing many options on the Internet, we chose this stove from Stove World. Our choice turned out to be a very good one. An excellent stove at a very competitive price well packaged and delivered on our chosen date. Stove World were easy to deal with and we highly recommend them.
20/07/2023Andy

We bought this fire as it was a fraction of the cost of similar sized ones. we couldn't be happier with it. It completes our newly refurbished family room.
20/07/2023Sam

Ordered a set of replacement fire bricks for my woodburner at a very reasonable cost and received them three days later. Good service, goods well packed, no fuss, that's what people want.
17/07/2023Graeme Malcolm

Only today used the stove although installed without difficulty by trade in May. First off the service and advice from stoveworld was first class, and a smooth delivery too. We are completely happy with the stove, it looks great and once tempered in produces an easily controllable heat. I would whole heartedly recommend the stove, it is well built and sturdy, and would also recommend that you buy it from stoveworld. First class product and service - many thanks.
14/07/2023Brian Glanfield

Very pleased with the stove. Competitive price, nice neat and modern look. Stove World provides great service, very straightforward and fast delivery. I would recommend it to anyone who looks for a stove in good price
13/07/2023Anthony

Great service from Stoveworld, dealing with any issues swiftly. The wood burner is fantastic and at a great price. Highly recommend!
11/07/2023Simeon Marsh

Excellent wood burner. Looks like high quality as well as very stylish. Big window to get the full benefit of the fire when lit. Delivery was very quick and the stove was well packed with an easy to read manual. Thanks.
05/07/2023Mr Brian Jardine

Stove World UK. Purchased this 500mm pipe and also 1000mm pipe but after trying my miscalculation ended up purchasing 2 x 15mm bends and returning the 500mm. The install was for a narrowboat so not your normal install for a house. Having said that the service from Stove World was impeccable. No hassle whatsoever. Stove flue pipes are all installed. Plus very well made and sturdy pipes. Impressive delivery times and customer support first class. Friendly and knowledgeable staff who will help you in any instance that's not right. Thank you for a great service.
05/07/2023Liam Kennedy

Amazing product, 24 hour delivery and great customer service - couldn’t ask for more. Thank you ????
01/07/2023Zoe

Stoveworld have provided me with nothing but excellent service, from purchasing our stove to supplying additional parts. I've emailed a few questions to them, and always receive a quick and helpful response.
28/06/2023Carla Ellery

Beautiful product, really classy! More importantly: Stoveworld UK were absolutely brilliant every step of the way. There a small issue with my stove (vent nob was different colour to what I expected) and they resolved it immediately when I emailed them - I didn't even need to send a picture to prove my case, they sent out the new part right away for me to screw on. Delivery organisation was really good too, even when I needed to change what I had originally requested. The actual delivery was great, the gentleman was extremely helpful with my difficult driveway and made absolutely sure that I was happy with where he was leaving the stove - so important as it is really heavy! Huge thanks to Stoveworld UK for this brilliant customer experience :) Tom and Olivia were the representatives that I spoke to, unfortunately I didn't catch the delivery operator's name.
28/06/2023Josh Wainwright

The Snug stoves are amazing for what you pay. As an OFTEC registered installer I must of fitted almost 30 of these and they are as good as stoves that cost twice or three times as much. Usually fast delivery and a pleasure to deal with.
26/06/2023Rob Archer

Ordered these and the side bricks were completely incorrect. My chimney sweeper said they were quite poor. He had to shave some off the top to get them to fit, the grate wouldn't go in as the side bricks were too deep and the cut out for the handle lock was too hig so had to cut it manually. Would look elsewhere for these in the future.
24/06/2023Claire

Fantastic price and service from Stoveworld I would definitely recommend shopping with this company kept me updated with delivery - arrived without any issues very happy
22/06/2023KIMBERLEY BARLOW

Great product at a very good price. Delivery was very quick. We’ve used it on Summer evenings when it’s got cooler and will use it lots in the colder months. Great focal point in the kitchen rather than another TV to stare at.
15/06/2023Adam Morris

We are absolutely overjoyed with our stove. It was installed to replace a previous Coalbrookdale multifuel stove with back boiler. We have gas central heating now, but missed the stove and the heat output. A woodburner is the ideal replacement for the cold evenings of Autumn and Winter, the heat is very different to that from the radiators, more intense, and wafts through to the kitchen to keep almoast 50% of our living space toasty warm. Its very efficient when ticking over, easy to light and extremely controllable. A very competetively priced beautiful woodburner that will enhance any home, highly recommended.
15/06/2023Paul Anderson

Excellent service all round. Product delivered efficiently and safely, Cannot fault anything.
14/06/2023Simon McGrath

Delivered when they said it would be and very well packed, unable to comment on the working of the log burner as it was only fitted yesterday and too nice weather to light it up and fully test.
12/06/2023Steve Johnson

Pleased with product. Looks very nice now fitted, although haven't actually lit it yet as weather has been boiling hot the last week! We did have a bit of an issue with some of the extra 'bits and pieces" not having arrived with the delivery. However I have to say that the response once I raised we had an issue was very good and extra bits were sent out very promptly so did not cause us a problem. Good company to deal with.
12/06/2023A C

Not perfect.. but a great little stove for the money. Our buying experience from stoveworld was very positive, it arrived on the day expected and was very well protected. The stove itself works well with both solid fuels and wood, although the ash pan is very shallow, so when burning wood especially, you find it overfills easily and when you take out the pan ash falls into the void behind, so you will need a very flat shovel with a long handle to clear that out or it will build up behind the pan and stop you putting it fully back. Also the ash shaker mechanism is not overly effective, so get a poker as well! Other than that we love it and it looks great!
07/06/2023Martin Smith

Prompt delivery with good notification and updates. Fire pit/bbq was a gift for our son. He’s very pleased with it.
05/06/2023Needham

Great value for money and also a really good quality product. This bowl looks good and is solidly-built (it takes 2 people to lift) sits well on its own stand. It is very large which means it is big enough to throw out some proper warmth. Very happy with this product.
31/05/2023Rupert Reed

The sales staff were very helpful answering questions before purchase, then impeccable when I experienced a delivery issue. As for the stove it looks great, takes a little while to warm up due to being cast iron, then retains heat giving plenty of heat. Only fitted a week ago so not had chance to push it a full winter, but I'm sure it will perform.
30/05/2023Dylan