0 item(s) - £0.00 Customer Reviews
Good quality glass delivered quickly.
Very pleased with the service
23/04/2024Norman Watson
Very happy with the stove, heats our house perfectly, we run a nine rad system plus plenty of hot water. Great customer service and communication.
23/04/2024Vic Sayers
Like all distance purchases, I was a little concerned as to what was going to arrive. I didn't need to bother. Great finish, well packed and on time. No fuss, just delivered what they said they would. Great to deal with.
19/04/2024Mark
-345x345.jpg "Emerald Green - Ecosy+ Rock Landscape 5kw - Defra Approved - Eco Design Ready - Multi-Fuel Stove - Cast Iron")
Beautiful stove, quick delivery, packaging was really good, easy to follow web site, delivery company was so helpful highly recommended
18/04/2024David Udy
Very impressive service from stove world , the delivery time and driver were really good . The fire has now been installed and is a very good burning fire .The outside vent does seem to slow the burning of the logs and the heat given out is very comfortable. Would definitely use this company again .
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17/04/2024David miller
Excellent experience from start to finish.
Online product description and ordering was very easy.
Through no fault of Stoveworld the first log burner arrived badly damaged but Stoveworld made sure another new one was delivered the very next morning.
When contacting customer service it was very refreshing not to be told “we’re very busy at the moment and you are in a queue for 3 days!”, the very friendly team answered immediately.
And my final praise goes to their very competitively priced product which so far has performed exactly as described.
16/04/2024Steven Wild
Although the item has been sat in my hallway for just over a week and remains on its delivery pallet, which obviously means I'm unable to review the product itself and how effective it works etc. At this stage, all I can comment on is that making the order was easy, communication was good and the items was delivered by a very polite and friendly man on time. I also know the item is exceptionally heavy! Due to be installed in the next couple of weeks, so if I remember, I'll come back to update it more on product. (5 star for communication and delivery though).
15/04/2024Karen
Great product. Room to cook a lot more than just pizza. Looking forward to the better weather!
12/04/2024Adrian Griffiths
Installed in Nov '23. It's a nice fire, burns ok and gives off the expected level of heat for size. Airflow helps keep the glass clear. It is trickier to get going without firelighters, compared to another Stoveworld fire we purchased.
Negatives: Beware that you can buy both the rear flue box AND the heat shield but they are incompatible with each other! You can only have one of the two, despite being allowed to add both. I did inform Stoveworld of this, as that was our plan, and they refunded us on the rear flue. However, they have not changed this page and so you can still fall into the same trap of adding both. The cost to us to rectify the issue was a larger hearth, more building work and chasing Stoveworld for a refund. They did not offer anything other than the cost of the flue to return and return P&P, nor did they apologise. Be aware of this when considering how customer reviews impact your purchase.
Overall 4 star, the fire is OK, the configuration less so.
09/04/2024Matt Jenner
Stove arrived exactly as stated and with all the extra bits we ordered. Very happy with it (although we've still to actually use it), it looks smashing! Can't wait for winter... never thought I'd ever say that!
08/04/2024David Klafkowski
Absolutely thrilled with our new Multi-Fuel stove. The rich colour makes it a stand alone piece in the room. Delivery was fast and without a hitch. Great company to deal with
08/04/2024Jaqueline
Excellent service & quick delivery. Very pleased with the product.
07/04/2024Paul Leaver
I had this stove installed at the end of last summer.
Unfortunately I'm not impressed at all. Initially the vent levers jammed solid and I was instructed by stove world to just "whack them with a piece of wood"
The the bottom vent has never really seemed to do very much at all. And the top vent is not effective at keeping the glass clear. It always fogs up in lines down the window.
It is also not very effective at heating our average size living room. It eventually starts to kick out a bit of heat after about two hours but not that much considering how much wood has been burnt to achieve this.
I should have knocked out the rest of the fireplace and installed a free standing one in the living room instead of an inset. It's probably what I'll end up doing.
Can't say I would recommend installing one of these inset stoves unless you absolutely have no other option.
03/04/2024Simon Dale
Stove was delivered perfectly and installed a couple of days later. It lights easily and the single control is very effective. Burns beautifully and is easy to clean
02/04/2024Peter Rhodes
Had this a year good stove puts heat out.the only thing wished they did spare
31/03/2024Mr K R Lord
Very happy with our stove. Good price and fast efficient delivery.
30/03/2024Colin Gardiner
Very happy with the quality of the stove stand - looks great in our room! Strong and sturdy.
30/03/2024Stephen Elliott
Fantastic beam, nobody has realised it’s not real oak!
Great price and service - thank you
25/03/2024Martin
It arrived in a completely bomb proved packet .Lovely little tool and very efficient.
Faithful to description. Thank you
24/03/2024Filippo Ricci
Excellent service. The stove arrived on the requested date, well packaged in perfect condition. Only just getting it installed now, in situ and connected but not up and running for another couple of days (willing plumbers are like hen's teeth) but it looks to be of excellent quality although the griddle seems flimsy compared to our last one. Time will tell I suppose.
Can't fault the company, can't fault the delivery and can't fault the product!
23/03/2024K Steers
Great speedy service from Stoveworlduk The fire is really nice. It's not crazy hot, but it looks beautiful and super cosy being double fronted. Just make sure you have some muscle to help when it's delivered as it's a heavy beast! We love our fire :)
18/03/2024emily o'neill
-345x345.PNG "Replacement baffle plate for Oakley/Coseyfire 22 stove - OLD STYLE")
Ordered, delivered, fitted perfectly. Excellent.
15/03/2024Stuart harris
Stove was really good value for money and worked perfectly
15/03/2024Linda McNulty
Happy with product installed it myself, had to cut down cord to fit but easy process. Perhaps a small piece of tape for loose ends would also be an advantage.
Excellent customer service helped enormously with a missing door pi to. So glade i bought my fire here.
12/03/2024Robin
Beyond happy with my new stove ! I recently had the chimney repointed and a flue lining put down. The chimney was a mess in the new house with a slightly dangerous stove in there and fumes just blowing up the chimney! Fortunately now I have everything sorted and an amazing eco DEFRA approved simple excellent stove. Excellent price point. Simple lines. Not too fancy. Perfect size for my hearth. Great delivery time from Stove UK and EXACTLY what they said on the tin. Very happy. Defo shop here guys !
11/03/2024Elizabeth Knight
Brilliant service and fast delivery lovely fire looks great when installed for those cosy nights. My dog loves this fire more than is as you can see ha ha.
10/03/2024James Maccoy
Please note this kit is too long for the ottawa 5kw defra model and does not come with extra sealing tape so you cannot cut and rejoin the rope. I did message beforehand and was told it will fit.
08/03/2024paul radford
Ordering process was simple. Confirmation clear and concise. We could choose a delivery date, which was important as we didn’t want it to arrive too early. Stove is great, only had some small burns so far but all good. Easy to control and the installer was impressed with how easy it was to install.
08/03/2024Ian Luckett
Item was despatched quickly and is of very good quality would highly recommend.
05/03/2024Paul Boswell
Was looking for a multi-fuel model as large as poss within 5kw range. This one had largest firebox that I could find. 80% efficiency and fully cast iron (emanates some heat for hours after it's closed down) plus lots of other good features. This model met all criteria and at an excellent price. I did look at others (diff manufacturers/stockists across internet). I could pay more (a lot more) but I wasn't going to get any better spec. So this was a win-win. I found Stove World's website easy to navigate, allowing me to search by lots of features (good for searching and comparing). Gave comprehensive summary of the spec and easy to download a copy of the manual. Ordering/delivery was easy; had the option to pick a delivery date (about 10 days ahead) but left it to the company to pick and it actually arrived quicker. The company who fitted this for me were really impressed with the quality of it and how well it works. Not had a stove before, but it is easy to operate.
04/03/2024H Douglas
Excellent service fast delivery very please with the multifuel stove cheers
03/03/2024Martin woods
I’m looking at our 5 year old stove and realised I hadn’t reviewed it. It’s always been excellent and really puts out the heat
02/03/2024L Cox
Stoveworld website is easy to navigate, as is locating the items you require. Ordering was straightforward, delivery was prompt with all requested item well packed. All things considered, the experience I had with Stoveworld was very good.
02/03/2024Stephen Williams
Late review due to delay in fitting. I am very impressed. Very easy to light and heats up super quick. Very good quality. Great service from stove world. Slight issue very quickly resolved with a little mark on the unit. Very pleased indeed.
02/03/2024Matthew Dewbery
Very pleased with my new Ecosy+ Rock midi - it looks even better than in the picture and is easy to use. The ash tray is easy to remove & clean. My installer was impressed with it & thought it was a good value, straight forward stove. The company processed my order quickly & delivered on my requested delivery date.
29/02/2024Michelle Cooper
Amazingly fast service and I am so pleased with the beam, it looks fabulous.
28/02/2024Amanda Tibbott