Customer Reviews
Absolutely brilliant burner and a brilliant seller.
Delivery was great and really really well packaged.
We have had the burner installed for a week now and our 67m2 open plan room can sit at 20C degrees all day through the 0 degrees we have been having.
I couldn’t recommend this more.
14/02/2025
Joe W
Super fast delivery, great prices and easy to use web site. Thank you
14/02/2025
Maurits
We are delighted with the service from your company and with the look and quality of the stove, however it is not yet installed as we are changing the fireplace, will review again when it is installed
12/02/2025
Brenda Goodall
Thanks so much for an absolutely BRILLIANT STOVE and fantastic delivery. It's really warm and cosy, completes our home no end.
Thank you!
12/02/2025
Mark P
Beautiful stove
After issues with our chimney, we did some research and ordered this bio ethanol stove.
Really well
Made beautiful stove, used 8 litres of fuel in a month. Heat output is good , looks great!
11/02/2025
Rebecca
Not actually got it out of the box yet but so far so good - service from Stoveworld and especially the delivery driver was excellent. Will update once we've installed it
11/02/2025
Ian Bowie
Liked the look of the stove on their site, agreed a delivery date, stove arrived as promised.
Stove appears to be really well built, knocks spots off the cheap internet stoves. In use it is incredible, easy to light and control. Bags of heat very economical on both coal or logs. Good company, good product, recommend
10/02/2025
geoff drake
Had this burner fitted recently but satisfied so far.
Looks lovely and it really throws out some heat!
10/02/2025
Amanda
Fire Bricks arrived well packed and no damage. Had an initial issue with 2 of the bricks stuck together (the rest separated easily. Used a thin bladed scraper and hammer to separate - no problem and no damage resulted. Will be fitting at the end of this burning season together with a new baffle (purchased earlier in the year). Stoveworld service prompt and efficient as usual.
09/02/2025
Robert
Stoveworld solved our problem by selling a replacement baffle plate for our stove. The online information and measurements were clear. A good price, well packaged, fast delivered item. Perfect
08/02/2025
Helen McNair
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Beautiful efficient little stove with a great heat output, perfect for my room. It came extremely well packaged and the build quality is excellent, I highly recommend this company and their products.
05/02/2025
Mandy Hall
I am pleased with the stove overall and it has transformed the space it is in. However the way the baffle is connected means it will be difficult to clean the chimney - it will have to be disconnected and given the temperatures the bolts will be exposed to I am concerned that this may be difficult. I would have thought that another fixing system could have been developed. I will see how it performs over the next few months to confirm how effective it is.
05/02/2025
John Webster
Fantastic stove, superb customer service and on-time delivery. Stove was well packed and came in perfect condition. Thank you!
01/02/2025
Lee
We absolutely love our new stove. We needed a DEFRA approved one and it’s been amazing to see the difference in the heat that this one produces. It’s just perfect and is keeping the downstairs of our house super warm. It also looks lovely x
01/02/2025
Anita Smith
Needed new mitt for our wood burner really quickly so ordering very easy and mitt arrived within couple days. Although thinner fabric than previous one it has easier feel to grip door handle and logs and is heatproof. Would recommend this product and Stoveworld.
30/01/2025
Doreen Soulsby
I have actually been very impressed with this stove. We had a cheaper one installed a few years ago and this was bought to replace it, and has been used for the last couple of seasons.
The HETAS engineer who replaced our old one told me this was still a budget model, but two years on with daily wood burning for 5-6 months of the year, it is still in great condition (baffle plate has warped slightly, but nothing to be concerned about) rope will have to be replaced at the end of this season too but that is something that is easily a replaceable part . Seems to be well made and heavy duty. We have a T piece installed through the back outlet to allow the stove to be brought further out of the fireplace as it's quite a small opening and benefits from being slightly further into the room.
Produces plenty of heat in a 6mLx4mWx2mH room
Would recommend this stove
29/01/2025
Dan Wain
I would recommend this seller.
The stove is absolutely gorgeous.
It is very heavy and looks quality.
I’m really pleased with the item, the communication and the delivery.
28/01/2025
Jeanette Tunnicliffe
100% efficient service and 100% pleased with the quality and price of the stove.
Thank you. I only wish we could say the same about our local wood burning stove companies!
27/01/2025
Simon Taffinder
Great little stove - even the guy who installed it was surprised at the price for the quality.
Would recommend!
24/01/2025
Clc
We are delighted with this stove, it's look and functionality. The service from Stove World was also excellent, thank you.
23/01/2025
Ruth
This is perfect with our Leo biostove. Does the job and looks very smart
23/01/2025
Ruth
Nice stove, handles do get hot though so you’ll need a glove and the ash pan is quite shallow. Would have been 5 stars if the handles were heat proof.
23/01/2025
Shriya
the glass replacement was good but should have come with some tabs to protect the glass from the fittings on the door
The log burner we purchased is one of the best i`ve seen ( years and still going strong
Geoff
22/01/2025
Geoff Rafton
Really impressed with this little stove - bought it to make my sunroom a bit more cosy. It definitely doesn’t put out enough heat to warm the house but it’s more than good enough to keep one room warm and looks lovely and atmospheric! I wanted to avoid having to fit a flue for a wood burning stove but have something that I could use as a heat source in case of a power cut, so this was absolutely perfect. Delivery was really quick and easy, and I had no issues at all.
21/01/2025
Ava
This is an excellent product! We were originally going to go for a real burner but didnt want the aggro of the install or cleaning it! We were not disappointed! Not only does it look good, the quality is amazing and it looks the part. Even better you can control the heat and its been so good during this really cold period to have a secondary source of heat! Would highly recommend this product as delivery was super fast!
20/01/2025
Shelley Williams
Had this stove since August 24, has proved to be an extremely efficient fire, easy to control, generates plenty of heat and looks fantastic. Thoroughly recommend, can't understand why people would choose to spend 3 times the price ,to chase similar qualities.
17/01/2025
Martin Elkins
exellent company to deal with , would highly recommend
17/01/2025
peter forster
We purchased the stove in 2021 and are very happy with it, we use both types of fuel (duck eggs coals) as well as logs, and it keeps our house toasty, we did install new radiators as part of the instalation as my builder recomended this be done, I find it reasonable to run fuel wise.
16/01/2025
Derek R Thwaytes
The silicone worked well on my cement board but has cracked and fell away on other parts that were in direct contact with the fire/flue
11/01/2025
Peter
Quick despatch, smooth purchase great item would recommend
11/01/2025
Ian Mckay
Fantastic log burner and great service!
The log burner is beautiful, dimensions are great, we needed a very specific measurement between the flue and the back, which this one allowed us to install it straight.
Great quality for price, and the brass fixtures we paid extra for add that extra bit of quality - one came a bit discoloured and stoveworld sent 2 replacements straight away!
Our installer is now thinking he will recommend this model to most people - great buy!
11/01/2025
Ben Silverstein
The Ecosy+ Hampton 5 stove has been installed and in regular use for the past 7 weeks and it is a joy! The stove is so easy to light and maintain, it generates a good amount of heat and is easy to control... not only that, it looks really nice too. We would highly recommend this stove and Stoveworlduk. Excellent.
06/01/2025
Jacqui Rees
This is the best stove, Its efficient, has the most lovely flame, especially when its fully damped down.
This stove produces a lot of heat.
I'm so glad that I bought this stove. I was a little dubious as its a cheaper price compared to others, but don't be put off by that, Its really well built. I had a villager stove prior to this.
This stove is hotter, burns 1/3 of the fuel for the same heat output.
It comfortably heats a 60 square meter area, my kitchen and living room area, and sits around 24c. and I don't have any central heating.
26/12/2024
David Norkett
Product description says this item is 320 mm wide. When it arrived it was actually 350 mm. Not a big problem as I was able to cut it to 320 mm with my angle grinder. Would be an issue for anyone not able to do this.
Otherwise, service was excellent from Stove World, but due to wrong description it only merits 2 stars!
23/12/2024
Ken Barr
Had this fitted at the end of May 2024, all I can say is wow, after living with a multi fuel stove for over 15 years this is light years ahead. Easy to light and a roaring fire in 5minutes, very controllable and best of all really efficient, we use about 1 log an hour, usually 2 at the start then once burned down add 1 as needed, it gets our home toasty hot, I could sit and watch the flames for hours, we’re very happy.
23/12/2024
Philip Beard
Stove came promptly , v well packaged. Reason for choosing this model was because we didn’t want to stick to the usual black option. Stove is a good looking feature to our property. Well made and loved the design. Getting good use from the stove already.
20/12/2024
Andrew
