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Customer Reviews

This is a fabulous stove. Looked at lots and this is one of the best looking. It is perfect for our hearth, easy to clean, exactly what we were looking for at a really good price. Highly recommended.
11/10/2019David Dunn

Great purchase, aesthetically very pleasing and throws out far more heat than expected. Customer service was good and fast delivery not to mention it’s reasonably priced. Just buy one.
29/09/2019Liz B

Absolutely fantastic design with efficiency to burn all smoke and soot and preheated airwash keeping glass clean. Once the yellow flame has gone, air can be turned down to keep the charcoal glowing for another 3 hours.
27/09/2019James Reed

Cannot fault the customer service at Stove World. I have bought the Dog Grate as a temporary measure as I intend to buy the Panoramic 5k stove (or something a bit bigger if I can) Speedy delivery and good advice about what I need for my future purchase. My only slight criricism would be that I thought it would a bit bigger but I think that is mainly that my fireplace gap is pretty big and not down to the Dog Grate as it's lovely, solid and fab quality. Totally recommend this company if your looking for anything stove or fire related.
24/09/2019Rita Melville

We love our pizza oven & it’s always a good excuse to have friends & family round, they never say no !
20/09/2019Jan Green

replacement fire rope kit for Ottawa 5kw, easy to fit very good replacement
17/09/2019steve

Have been using this defra stove for the past 3 months and its brilliant, we have a 14 ft by 18 ft lounge, this little 5kw stove is more than plenty enough, just burning wood only. We leave door open to let heat out to the kitchen and up the stairs to bedrooms, and wow does it do the job, cant believe how good it is. Just got new combi boiler installed, and we are only going to use it for water heating, because of this little stove it really does warm the entire house. Plus you can get all the spare parts you will need from stove world, and I have purchased quite a few, to keep this brill little stove spot on, not that they where needed, just want this stove for ever. tosh, tony Weldon.
03/09/2019tosh

Got this Pizza oven for my birthday and it makes great pizzas. You have to light the oven at least 1hr before you want to eat, like all ovens, but that gives you time to make the pizza. The results we have achieved from such a reasonably priced oven are amazing. We used to use a Pizza stone in a conventional oven, but this makes far better pizza. My daughter said it was "The best pizza EVER". Definitely worth investing in before shelling out loads of money on a more permanent one
03/09/2019cliff

Placed an order for the 7-8kw Ottawa Clean Burn Contemporary Woodburning Stove after carrying out research on the stoves available for the price range, after reading all the positive feed back i was happy to order this stove, the delivery was prompt, dispatched on a wednesday and arrived with me in Belfast on Friday... after unpacking i found slight damage to the door handle but stoveworld sent replacement after i reported it to them, great quality, very happy with this stove, would highly recommend stoveworld, great service.
16/08/2019Terry Diamond

Hi good evening, Had a test run tonight before our Pizza party on Saturday. Fantastic product and gets up to 700f in about 15 minutes and delicious Pizza. Thank you for making such an amazingly good product. Cheers Darren Giles.
09/08/2019Darren Giles

Just light our first fire, really pleased exactly what we were expecting. Good quality and well packaged
05/08/2019Laura

Absolutely delighted with my Cove Green machine . So easy to set up and cooking pizzas within 30 minutes. For the price I am blown away by the quality and have already done an overnight pulled pork with epic results. Go for it, you won’t be disappointed and unlike the prefab brick ovens you don’t have to worry about the logistics of moving +500 kgs into place
31/07/2019Mick Robinson

Certainly throws out heat and looks great, been in use two winters now. Stove fitter also thought it was a very good buy. Sadly smoke leaks from the vents at the top, when the door is shut, and smoke billows out when the door is opened to re fuel. We also had to replace the stove rope after only a couple of months use. I think we may just be unlucky with this individual stove. My friend bought a different model from here at the same time as us and they are thrilled to bits with theirs.
23/07/2019charlotte

Door seal replacement kit I ordered for. My log burner fitted great came with new glass fittings and screws
22/07/2019Paul Davis

Great company to deal with keep you informed and are very helpful. Love our stove it looks fantastic and keeps our bungalow very warm in the winter.
14/07/2019Jo calvert

I am not a regular review writer , however I have to say this is a world class pizza oven. Very well built and easy to install , you can lift it into position with two people. You can also cook everything in it as well as pizza, steak especially comes out very well. Great Product !
05/07/2019Ben

This oven is absolutely fantastic and just what we needed. We have made all sorts in it including; mussels, garlic prawns, pulled pork, pizza and the best roast potatoes we have ever tasted. Cannot fault it at all, I would definitely reccomend it to anyone thinking about getting one. Customer service was brilliant and felt very personal rather than computer generated emails. Thank you StoveWorld, we are your new biggest fans.
18/06/2019Keeley

We bought a Coseyfire 22 in 2015 and it's still going strong, in daily use as it's effectively the only heating for a 55-square-metre kitchen. Our HETAS installer said that he can tell a cheap stove because they always always have corners cut in construction but this feels like a much more expensive unit. All it has needed in five years of regular use is maintenance of the fire rope but that's £10 on ebay for some rope and glue. As it's so big (12kW), it also needed a big vent in the wall for Building Regs but our extension was a new build so it wasn't an issue.
03/06/2019Stuart Hinson

We are so pleased with this burner. Looks fantastic on both sides. Great service, thank you.
20/05/2019Emma Tarrant

Fitted perfectly. Quick despatch with very reasonable postage cost and a good courier.
17/05/2019D Anthony

Dear Sir, My name is Leigh. I am the funny guy who first reviewed this product on 13/03/2017. I thought I would give you an update and let you know how I have been getting on. This stove is simply wonderful. It is easy to lite, easy to clean, economical to run, the fire not only stays in overnight but is often still alight 14 or 15 hours after it's last feed. I love the way it draws fresh air from the external pipe and I love the look of it as well. In fact, I am so pleased with this fire, I want to order another one to keep as a spare. The only negative thing I can say is I wish there were more instructions on how to remove the inside bits for cleaning. I did have a bit of trouble with that and I am a bit of a clever dick. So, once again, thank you so much for providing an excellent product that really has pride of place in our home.
16/05/2019Leigh

JUST BRILLIANT STOVE. does the job better than good, and you can get ALL spares as needed from STOVE WORLD.
16/05/2019tosh

We have had our Hampton 5 stove for about a month now and are VERY happy with it. It just fantastic. The glass stays very clean and it really kicks out the heat. We are thrilled to bits with our purchase and would 100% recomend! Thanks stoveworld for making a great product.
14/05/2019John Washington

Hello I just thought I'd contact you to say how very pleased we are with our new Hampton Ecosy+ 5SE woodburning stove purchased from yourselves via eBay. We are new to the wood burning stove world and are complete converts now. Our stove is efficient, so easy to light and control and produces very little ash. I put off having one for so long as I didn't want to pollute the atmosphere any further, or be cleaning and laying fires..another job I thought. But no, the Hampton is a dream..very little cleaning and even I can lay and light a fire..and then enjoy the warmth, the crackle and the ever changing flames. Fran
08/05/2019Fran

I was a little skeptical at the quality of the stove given the price. I'd had a 5kw Dunsley in my previous property, which I'd paid almost double for, so I was bench marking this stove against the Dunsley. The Ottawa looks great and the quality of the stove is on a par with any of the other so called 'bigger' brands out there. The burn is great and it really heats the room, which is a diner/kitchen in a large Victorian terrace. So, with high ceilings, it's a big space to heat. We had no issues with delivery and I called with a quick question when it first arrived and the guy who I spoke to was really helpful. Based on my purchase, I'd recommend any of the Ecosy range of wood burners. Great quality at a great price!
01/05/2019Chris Wolfenden-Smith

first class delivery from stoveworld as usual.
15/04/2019tony,tosh

Amazing pizza oven for such a bargain price. We've had ours built into our wall and it looks great and the pizzas that come out are soo good. We made 13 in a row last weekend and they cook really quickly and the temperature maintained really well
09/04/2019Olivia Cosgrove

Fantastic customer service, good advice and speedy delivery. Hampton 5 SE in grey with matching flue pipe is a show piece. Stunning in design, modern with top efficiency and 2022 compliant. Really pleased with purchase having looked a variety of stoves small enough to fit in a small recess, with 5kw output and maximum efficiency. Would highly recommend!
08/04/2019DurhamWallers

I ordered this stove as soon as the business reopened after Christmas. Whilst it was out of stock, I received it within a week and the delivery driver gave me notice to get home from work for delivery (I am close to home). The stove itself has been installed today and is outstanding. Only small fires lit at this stage but the control is very effective at controlling the burn rate. My installer was so impressed with it he has enquired about stocking these models in his own showroom as he could not believe the quality for the price !
03/04/2019Julia

It really is time I reviewed this stove, it's been keeping our house nice and toasty for 5 years now and I couldn't be happier with it! Having fitted this fire in the main living area downstairs, we keep it going during very cold spells with a combination of wood and smokeless coal and by leaving the room doors open this fire keeps all of a large Victorian terraced house nice and warm. During less cold weather the fire only needs to be running for a few hours each day to keep the residual heat in the house at acceptable levels. I have another smaller stove from StoveworldUK in an upstairs living room for toasty evenings watching TV and I'm just as happy with this one as well. Dealing with StoveworldUK was a doddle, even when I had to get a replacement glass for this stove after sticking the poker through it! So, excellent stove, excellent company and leaving the best until last, a truly excellent unbeatable price for a quality product - 5 stars all the way!
27/03/2019Steve Garrington

It really is time I reviewed this stove, it's been keeping us nice and toasty in our living room for 5 years now and I couldn't be happier with it! Having a first-floor living room, this size of fire was perfect for the smaller hearths you get in big old Victorian bedrooms and being 4.5kw I didn't have to have a ventilation hole drilled in my wall which would have been a real pain. Dealing with StoveworldUK was a doddle, even when I had to get a replacement glass after sticking the poker through it! So, excellent stove, excellent company and leaving the best until last, a truly excellent unbeatable price for a quality product - 5 stars all the way!
27/03/2019Steve Garrington

Picked up this stove today from the warehouse as could not decide which one to choose. I must say I am delighted with it. The staff were also-extremely helpful, unpacking and showing me stoves for there vast stock. No fancy showroom or pressure salesman!! Looking forward to getting it fitted .
22/03/2019Simon Clements

Really impressed,good quality build and looks nice.Easy to light with a nice steady burn.Throws out alot of heat and i have noticed i don`t burn as much wood, compared to my old stove.
21/03/2019Steve

WOW This stove is absolutely amazing. We had a 12kw boiler stove in place before and it was inadequate for our large 4 bedroom property so we replaced it with the Ottawa 30kw and have found that it is easily able to heat the house. Be prepared though as you will need a good source of dry wood/coal. Excellent *****
19/03/2019Nick Green

Just love our new Ecosy-Ottawa stove gives out a lot of heat and is very controllable. We were going to purchase a log basket thinking the little log section underneath would be too small but amazingly when filled with logs it lasts over 10 to 12 hours when lit...obviously depends on high you set the stove. We have not tried to keep it lit overnight but we are going to try because it burns slowly on the lowest setting it will be lovely and warm to come down to. Would recommend this smart neat stove to anyone. Very pleased with our purchase. Thank you
12/02/2019Mrs Rogers

Very pleased with the purchase, the stove looks excellent, we are having it installed next week, delivery was prompt price was good and a very helpful courier man 5stars. Good communication
07/02/2019Gordy Gooch