Trustpilot
Trustpilot
Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

cart 0 item(s) - £0.00

Customer Reviews

This is a fantastic stove. I'll admit when I read the description and watched the video, I thought it sounded a bit 'hyped' with regard re-burning the smoke, most efficient design available etc. Well, it's absolutely true about igniting the smoke, you can see the extra flames coming though the holes at the back, like swirling gas flames. The wood burns for ages and produces so much more heat than our last stove (valor). There also seems to be way less ash left by each fire than with our last one. If you're thinking of getting this, just buy it. It's probably true about it being the most efficient one on the market.
14/10/2021Rob Owen

Just received our new stove, not had it fitted yet but looks perfect. Great communication from Stoveworld, delivery was a day earlier than the date requested but we had no problem with that at all. From our experience so far we would definitely recommend.
13/10/2021Sharon Thacker

I bought the stove online and the order was processed quickly and delivered within a week. The company that delivered were excellent, and a very helpful and friendly driver. Very satisfied with the product.
12/10/2021Jacob

Brilliant stove, easy to install and work. Particularly impressed with how quickly my order was processed great communication and the company that delivered were excellent, again great communication and a very helpful driver. Thank you.
11/10/2021Rob George

Ummed and ahhed about buying this as not cheap but so pleased I did go for it in the end as really happy with everything about it - speedy delivery and very well packed and most importantly it’s a well made product. I’m only using it to elevate an electric log burner but nice to know in future it could easily hold up a real one! So much better to have the heater up higher off the floor -not only to look at but for pushing heat out into space… Have ordered some decorative fine sawn full round silver birch logs to go in opening to finish it off.
11/10/2021Roisin Drury-Coen

Great service. Quick delivery.
08/10/2021Phil

Was disappointed to receive the Ram Skull log holder to find it only weighs 3.8 kg, not 9+ kg as advertised, which puts it squarely back in the "most other comparable log holders" category referred to on the product webpage, which don't cost as much as this. Mine was also delivered with lots of spots of rust, where paint was missing. Stove World UK were very helpful and with good customer service; they offered a £20 partial refund. It is a shame the product shouldn't be mis-advertised in the first place! We also ordered a fire screen which was advertised at 18 kg, which turns out only weighs 8 kg so we cancelled the order for that item.
08/10/2021Martin

Fast delivery and a great product. The installer was very happy with the quality.
07/10/2021D Richardson

Not used the stove yet but was very disappointed in the delivery had to physically lift the stove off a transit van and lift it all the way up my drive in hindsight I should have refused the delivery but am getting it fitted this week and couldn’t risk waiting
04/10/2021Martin Richardson

Very happy customer! Stoveworld had exactly the right item I needed, and dispatched it to me almost immediately! It arrived well-packaged.
02/10/2021Alexander Kennedy

Excellent product and superb service. Thank you.
02/10/2021Mr Peter Hazlewood

I highly recommend Stoves World. Great service and fast delivery. I purchased a Ecosy Purefire 10kw stove from them and it gives out loads of heat. We have ordered replacement glass from them a couple of times now and extremely great value for money. Many thanks Stove World.
30/09/2021Clive Pannell

Excellent service, prompt delivery and great product.
29/09/2021Huw Lewis

I bought 2 of these grates. The grates were exactly as described and postage was prompt. excellent service
29/09/2021Keith Sutherland

Having shopped about both locally and online we chose this stove after finding it on the Stove World website. It was exactly what we needed at a great price. Even with the delivery costs to N. Ireland it was still a great deal and is an excellent quality product. Stove World staff provided advice on what we needed for our installation and it was all packed on one pallet to ensure minimum delivery costs and it all arrived within 5 working days of us ordering it. Excellent products with excellent service.
28/09/2021Patrick McGettigan

Quality service, fast delivery. The stove looks well constructed, output not yet tested as not installed. Would recommend Stoveworlduk.co.uk
28/09/2021James Ford


I haven't actually installed this stove yet so I can only go by my first impressions. I am so pleased with the quality of this. I was unsure whether to go for all cast iron or steel , but my research led me to feel that steel is good these days. I was truly surprised at the quality though. It has a lovely wide glass but is narrow in depth,plenty big enough though. I wanted something that I could fit a pan or two on, with the chimney coming out of the top I can fit my pressure cooker, with the chimney out of the back I could easily fit two big pans or three small ones. I had nice dealings with the company - the girl I spoke to helped me decide which one suited my purposes. I didn't want something too dinky - most of the 5 kw stoves seemed very small, but the width of this gives the impression of a big stove I can't wait to get it lit but I have three weeks to wait before that can happen. I will write again!!
24/09/2021Julie Turner

I ordered this stove on Friday they said delivery mon I didn't think it would be, but it arrived as said. Very happy with it it's very heavy for a small stove and was easy to fit gives out a little of heat. Excellent value for the money would recommend
23/09/2021Julie Roberts

Item as described, well packaged, quick delivery. Top seller
22/09/2021Martyn

Bought for my daughter ready for this coming winter. A great looking little stove, quite contemporary and suits my daughters decor. Only small fires to start with as recommended by Stoveworld but certainly throws some heat out. The glass stays very clean and is a great size. Can’t say more as yet as weather warmed up so not had it going properly. Looking forward to using it on cold days throughout winter. A brilliant service from Stoveworld, delivered on the day it stated, well packaged and a great price for a stove. Very happy.
21/09/2021Debbie

Absolutely delighted with our smoked glass hearth. Just what we were looking for. Looks great & good quality product. Excellent value for money compared to other companies & exactly as described. Had thought delivery was fairly expensive, however was delivered on pallet, on time & helpful friendly delivery driver so worth it. Highly recommend this company for product quality & price, easy transaction & delivery as promised. Fire chimney being connected next week so no functioning stove photo to upload yet but our eldest dog clearly happy with it too!! Thanks!!
19/09/2021Laura L

Very straightforward, easy transaction. Fast delivery in a few days. Chosen by my trusted stove-installer, who will fit it for me next week. very happy with my purchase. Looking forward to cosy times very soon.
19/09/2021Miss Sandra Newton

This is a great stove I am very impressed, the design & build quality is excellent it also looks great; I love the Burnt Grey colour blends in so well in our living room! The service at Stoveworld is superb and the stove was delivered speedily and on the day specified well done & thank you Stoveworld I cannot recommend highly enough.
17/09/2021Adrian Box

Currently having the roof replaced. On repairing the chimney, the roofers found the liner and wood burner were illegal and dangerous. The chimneys needed to be complete before the rest of the roof could be finished. With a tight programme we needed to get the wood burner here pretty quickly and liner installed - Stove World came up trumps. Professional from order to delivery. Work complete within six days. With the pandemic and lack of delivery drivers being a constant issue, we were relieved that the fire came so quickly within days. Brilliant company!
13/09/2021Richard Childs

Amazing quality and great value for money. After looking for weeks we took the plunge and bought this one. The set is just as realistic and equal in terms of quality to the ones we looked at in our local fireplace shop. They were over twice the price!! Very happy to have our media wall completed..
12/09/2021Charlotte Pierce

Well designed chimney cowl that's easy to install and does exactly what it is supposed to do. StoveWorld were persistent in ensuring delivery to Ireland with the added challenge of post Brexit paperwork to contend with. Great to deal with a company that goes the extra mile in service delivery!
08/09/2021Eddie Prendergast

Excellent company, the stove stand was the cheapest we could find anywhere on the net and deivery cost so low we thought there was a mistake and would get another invoice.. The product was delivered within days and so well wrapped it took ages to undo it, so no chance of damage. Communication was excellent too. All in all a pleasure to work with this company, well done!
07/09/2021Alison Lodge

Absolutely stunning stove! We purchased the Hampton 5 XL as has the large panoramic window, but also because it is rated 5 on the new eco scale. We are incredibly pleased with the stove. It heats us unbelievably quickly, looks beautiful, burns the wood brilliantly and gives such a fantastic blast of heat. Plus having the single lever controller is great. Thanks a million Stove World!
03/09/2021Karanvir Singh

Great product. Website and checkout easy to use. Super fast delivery.
02/09/2021Lance Woodward

Focal Flames of Shepton Mallet - Aegean Limestone Surround with custom made boxed up Brazilian riven slate slips. Fantastic couple of days work to really transform this old fireplace
01/09/2021Focal Flames

Thank you Stoveworld! Replacement grate is perfect, super easy to order with a quick delivery
31/08/2021Julie Williams

Beautiful stove at a really good price. Lovely build quality and style, cheaper than anywhere else we could find. There was an issue with the brass knobs (there weren’t enough on the delivery) but replacements were quickly sorted. Really good product and service
31/08/2021Joshua Leonard

Great looking little stove. Perfect size for installation in a small cottage. We haven't fitted it yet but I would like to comment on the excellent delivery service from Stove World. Would recommend this company and certainly use them again.
31/08/2021Fiona

Ordered on Friday and received by the following Wednesday, excellent service. Friendly, helpful delivery guy. Well packaged, looks good, not yet installed so can’t comment on its performance.
29/08/2021Lawrence

Ordered this as a replacement as our last one was buckled due to 5 years of constant use. It arrived quickly and promptly. The only issue we had was the replacement fire bricks were unavailable on your website. Had to order them from eBay instead.
29/08/2021Carr

 
Trustpilot