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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

Realy pleased with my stove, quick delivery within three days of my order on the day of my choice. As stated this stove is twice the weight of other bio stoves and looks like the real thing. Other bio stoves are half the weight and look like pressed tin, which makes me worry about them rusting after a while.
19/05/2024M Short

After much debate, we opted for this product as it looked substantial and rustic for our new build contemporary property. We are extremely pleased with how it looks despite not having lit it yet. Looking forward to many summer evenings with a glass of wine. Delivery was excellent and helpful to position the pallet where requested.
17/05/2024Antony Martin

This product is sturdy, well finished and looks great underneath my wood burning stove. It was delivered very quick and the service I received was excellent
13/05/2024Ann Barr

Absolutely love my new stove (Ecosy+ Newburn 5 Wide) The heat it kicks out is astounding.... Very impressed with StoveWorld UK, very quick delivery and so easy to deal with. Highly recommend
13/05/2024Mike Spiller

Had a woodburner from these guys and that was great. Got this one for the snug. Have not used it yet but it looks great..
10/05/2024Ian

Excellent product, with easy instructions. Comment on how to remove the door would be helpful !!
10/05/2024LJH

This is the second multi fuel stove I have purchased from Stoveworld. As always the service was faultless and punctual. I am very happy with the appearance of the stove and when lit, it emits a lot of heat. Would not hesitate to recommend.
01/05/2024J Bansal

Contacted Stove World by email to find out if this handle would fit my stove. Received a prompt reply and ordered item. Arrived quickly and was no problem fitting to stove. Great service as always.
30/04/2024Robert

Great looking stove, fits in really well and delivers on heat output. Good price. Delivery went very smoothly, really helpful driver
29/04/2024Susan Johnson

Great service and communication coupled with super fast delivery
29/04/2024Graham Clough

The stove itself is very authentic; reassuringly heavy and well made. Really easy to set up and operate too. I'm using the recommended biofuel but still noticing a smell after 4/5 uses, not sure if this is the fuel or the stove just burning off the manufacturing smells - fingers crossed it's the latter. Definitely raises the room temperature by a few degrees so good as a heat source for a late spring/early autumn evening if you just want to take the edge off but not put the heating on.
29/04/2024Charlie

Great product , fast delivery
28/04/2024Jan morris

Really pleased with the Hampton 5 Bio Stove purchased from Stoveworld. It's perfect as a secondary heat source and visual focal point - the flames are enchanting and the heat it gives out is much more than I expected. Arrived very well packaged and on schedule. Set up was very easy. Looks great and of substantial construction. We will be getting a second one for another room!
27/04/2024Christopher Garcin

Good quality glass delivered quickly. Very pleased with the service
23/04/2024Norman Watson

Very happy with the stove, heats our house perfectly, we run a nine rad system plus plenty of hot water. Great customer service and communication.
23/04/2024Vic Sayers

Like all distance purchases, I was a little concerned as to what was going to arrive. I didn't need to bother. Great finish, well packed and on time. No fuss, just delivered what they said they would. Great to deal with.
19/04/2024Mark

Beautiful stove, quick delivery, packaging was really good, easy to follow web site, delivery company was so helpful highly recommended
18/04/2024David Udy

Very impressive service from stove world , the delivery time and driver were really good . The fire has now been installed and is a very good burning fire .The outside vent does seem to slow the burning of the logs and the heat given out is very comfortable. Would definitely use this company again .
17/04/2024David Miller

Excellent experience from start to finish. Online product description and ordering was very easy. Through no fault of Stoveworld the first log burner arrived badly damaged but Stoveworld made sure another new one was delivered the very next morning. When contacting customer service it was very refreshing not to be told “we’re very busy at the moment and you are in a queue for 3 days!”, the very friendly team answered immediately. And my final praise goes to their very competitively priced product which so far has performed exactly as described.
16/04/2024Steven Wild

Although the item has been sat in my hallway for just over a week and remains on its delivery pallet, which obviously means I'm unable to review the product itself and how effective it works etc. At this stage, all I can comment on is that making the order was easy, communication was good and the items was delivered by a very polite and friendly man on time. I also know the item is exceptionally heavy! Due to be installed in the next couple of weeks, so if I remember, I'll come back to update it more on product. (5 star for communication and delivery though).
15/04/2024Karen

Great product. Room to cook a lot more than just pizza. Looking forward to the better weather!
12/04/2024Adrian Griffiths

Installed in Nov '23. It's a nice fire, burns ok and gives off the expected level of heat for size. Airflow helps keep the glass clear. It is trickier to get going without firelighters, compared to another Stoveworld fire we purchased. Negatives: Beware that you can buy both the rear flue box AND the heat shield but they are incompatible with each other! You can only have one of the two, despite being allowed to add both. I did inform Stoveworld of this, as that was our plan, and they refunded us on the rear flue. However, they have not changed this page and so you can still fall into the same trap of adding both. The cost to us to rectify the issue was a larger hearth, more building work and chasing Stoveworld for a refund. They did not offer anything other than the cost of the flue to return and return P&P, nor did they apologise. Be aware of this when considering how customer reviews impact your purchase. Overall 4 star, the fire is OK, the configuration less so.
09/04/2024Matt Jenner

Stove arrived exactly as stated and with all the extra bits we ordered. Very happy with it (although we've still to actually use it), it looks smashing! Can't wait for winter... never thought I'd ever say that!
08/04/2024David Klafkowski

Excellent service & quick delivery. Very pleased with the product.
07/04/2024Paul Leaver

I had this stove installed at the end of last summer. Unfortunately I'm not impressed at all. Initially the vent levers jammed solid and I was instructed by stove world to just "whack them with a piece of wood" The the bottom vent has never really seemed to do very much at all. And the top vent is not effective at keeping the glass clear. It always fogs up in lines down the window. It is also not very effective at heating our average size living room. It eventually starts to kick out a bit of heat after about two hours but not that much considering how much wood has been burnt to achieve this. I should have knocked out the rest of the fireplace and installed a free standing one in the living room instead of an inset. It's probably what I'll end up doing. Can't say I would recommend installing one of these inset stoves unless you absolutely have no other option.
03/04/2024Simon Dale

Stove was delivered perfectly and installed a couple of days later. It lights easily and the single control is very effective. Burns beautifully and is easy to clean
02/04/2024Peter Rhodes

Had this a year good stove puts heat out.the only thing wished they did spare
31/03/2024Mr K R Lord

Very happy with our stove. Good price and fast efficient delivery.
30/03/2024Colin Gardiner

Very happy with the quality of the stove stand - looks great in our room! Strong and sturdy.
30/03/2024Stephen Elliott

Fantastic beam, nobody has realised it’s not real oak! Great price and service - thank you
25/03/2024Martin

It arrived in a completely bomb proved packet .Lovely little tool and very efficient. Faithful to description. Thank you
24/03/2024Filippo Ricci

Excellent service. The stove arrived on the requested date, well packaged in perfect condition. Only just getting it installed now, in situ and connected but not up and running for another couple of days (willing plumbers are like hen's teeth) but it looks to be of excellent quality although the griddle seems flimsy compared to our last one. Time will tell I suppose. Can't fault the company, can't fault the delivery and can't fault the product!
23/03/2024K Steers

Great speedy service from Stoveworlduk The fire is really nice. It's not crazy hot, but it looks beautiful and super cosy being double fronted. Just make sure you have some muscle to help when it's delivered as it's a heavy beast! We love our fire :)
18/03/2024emily o'neill

Ordered, delivered, fitted perfectly. Excellent.
15/03/2024Stuart harris

Stove was really good value for money and worked perfectly
15/03/2024Linda McNulty

Happy with product installed it myself, had to cut down cord to fit but easy process. Perhaps a small piece of tape for loose ends would also be an advantage. Excellent customer service helped enormously with a missing door pi to. So glade i bought my fire here.
12/03/2024Robin