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Customer Reviews

Placed an order for the 7-8kw Ottawa Clean Burn Contemporary Woodburning Stove after carrying out research on the stoves available for the price range, after reading all the positive feed back i was happy to order this stove, the delivery was prompt, dispatched on a wednesday and arrived with me in Belfast on Friday... after unpacking i found slight damage to the door handle but stoveworld sent replacement after i reported it to them, great quality, very happy with this stove, would highly recommend stoveworld, great service.
16/08/2019Terry Diamond

Hi good evening, Had a test run tonight before our Pizza party on Saturday. Fantastic product and gets up to 700f in about 15 minutes and delicious Pizza. Thank you for making such an amazingly good product. Cheers Darren Giles.
09/08/2019Darren Giles

Just light our first fire, really pleased exactly what we were expecting. Good quality and well packaged
05/08/2019Laura

Absolutely delighted with my Cove Green machine . So easy to set up and cooking pizzas within 30 minutes. For the price I am blown away by the quality and have already done an overnight pulled pork with epic results. Go for it, you won’t be disappointed and unlike the prefab brick ovens you don’t have to worry about the logistics of moving +500 kgs into place
31/07/2019Mick Robinson

Certainly throws out heat and looks great, been in use two winters now. Stove fitter also thought it was a very good buy. Sadly smoke leaks from the vents at the top, when the door is shut, and smoke billows out when the door is opened to re fuel. We also had to replace the stove rope after only a couple of months use. I think we may just be unlucky with this individual stove. My friend bought a different model from here at the same time as us and they are thrilled to bits with theirs.
23/07/2019charlotte

Door seal replacement kit I ordered for. My log burner fitted great came with new glass fittings and screws
22/07/2019Paul Davis

Great company to deal with keep you informed and are very helpful. Love our stove it looks fantastic and keeps our bungalow very warm in the winter.
14/07/2019Jo calvert

I am not a regular review writer , however I have to say this is a world class pizza oven. Very well built and easy to install , you can lift it into position with two people. You can also cook everything in it as well as pizza, steak especially comes out very well. Great Product !
05/07/2019Ben

This oven is absolutely fantastic and just what we needed. We have made all sorts in it including; mussels, garlic prawns, pulled pork, pizza and the best roast potatoes we have ever tasted. Cannot fault it at all, I would definitely reccomend it to anyone thinking about getting one. Customer service was brilliant and felt very personal rather than computer generated emails. Thank you StoveWorld, we are your new biggest fans.
18/06/2019Keeley

We bought a Coseyfire 22 in 2015 and it's still going strong, in daily use as it's effectively the only heating for a 55-square-metre kitchen. Our HETAS installer said that he can tell a cheap stove because they always always have corners cut in construction but this feels like a much more expensive unit. All it has needed in five years of regular use is maintenance of the fire rope but that's £10 on ebay for some rope and glue. As it's so big (12kW), it also needed a big vent in the wall for Building Regs but our extension was a new build so it wasn't an issue.
03/06/2019Stuart Hinson

We are so pleased with this burner. Looks fantastic on both sides. Great service, thank you.
20/05/2019Emma Tarrant

Fitted perfectly. Quick despatch with very reasonable postage cost and a good courier.
17/05/2019D Anthony

Dear Sir, My name is Leigh. I am the funny guy who first reviewed this product on 13/03/2017. I thought I would give you an update and let you know how I have been getting on. This stove is simply wonderful. It is easy to lite, easy to clean, economical to run, the fire not only stays in overnight but is often still alight 14 or 15 hours after it's last feed. I love the way it draws fresh air from the external pipe and I love the look of it as well. In fact, I am so pleased with this fire, I want to order another one to keep as a spare. The only negative thing I can say is I wish there were more instructions on how to remove the inside bits for cleaning. I did have a bit of trouble with that and I am a bit of a clever dick. So, once again, thank you so much for providing an excellent product that really has pride of place in our home.
16/05/2019Leigh

JUST BRILLIANT STOVE. does the job better than good, and you can get ALL spares as needed from STOVE WORLD.
16/05/2019tosh

We have had our Hampton 5 stove for about a month now and are VERY happy with it. It just fantastic. The glass stays very clean and it really kicks out the heat. We are thrilled to bits with our purchase and would 100% recomend! Thanks stoveworld for making a great product.
14/05/2019John Washington

Hello I just thought I'd contact you to say how very pleased we are with our new Hampton Ecosy+ 5SE woodburning stove purchased from yourselves via eBay. We are new to the wood burning stove world and are complete converts now. Our stove is efficient, so easy to light and control and produces very little ash. I put off having one for so long as I didn't want to pollute the atmosphere any further, or be cleaning and laying fires..another job I thought. But no, the Hampton is a dream..very little cleaning and even I can lay and light a fire..and then enjoy the warmth, the crackle and the ever changing flames. Fran
08/05/2019Fran

I was a little skeptical at the quality of the stove given the price. I'd had a 5kw Dunsley in my previous property, which I'd paid almost double for, so I was bench marking this stove against the Dunsley. The Ottawa looks great and the quality of the stove is on a par with any of the other so called 'bigger' brands out there. The burn is great and it really heats the room, which is a diner/kitchen in a large Victorian terrace. So, with high ceilings, it's a big space to heat. We had no issues with delivery and I called with a quick question when it first arrived and the guy who I spoke to was really helpful. Based on my purchase, I'd recommend any of the Ecosy range of wood burners. Great quality at a great price!
01/05/2019Chris Wolfenden-Smith

first class delivery from stoveworld as usual.
15/04/2019tony,tosh

Amazing pizza oven for such a bargain price. We've had ours built into our wall and it looks great and the pizzas that come out are soo good. We made 13 in a row last weekend and they cook really quickly and the temperature maintained really well
09/04/2019Olivia Cosgrove

Fantastic customer service, good advice and speedy delivery. Hampton 5 SE in grey with matching flue pipe is a show piece. Stunning in design, modern with top efficiency and 2022 compliant. Really pleased with purchase having looked a variety of stoves small enough to fit in a small recess, with 5kw output and maximum efficiency. Would highly recommend!
08/04/2019DurhamWallers

I ordered this stove as soon as the business reopened after Christmas. Whilst it was out of stock, I received it within a week and the delivery driver gave me notice to get home from work for delivery (I am close to home). The stove itself has been installed today and is outstanding. Only small fires lit at this stage but the control is very effective at controlling the burn rate. My installer was so impressed with it he has enquired about stocking these models in his own showroom as he could not believe the quality for the price !
03/04/2019Julia

It really is time I reviewed this stove, it's been keeping our house nice and toasty for 5 years now and I couldn't be happier with it! Having fitted this fire in the main living area downstairs, we keep it going during very cold spells with a combination of wood and smokeless coal and by leaving the room doors open this fire keeps all of a large Victorian terraced house nice and warm. During less cold weather the fire only needs to be running for a few hours each day to keep the residual heat in the house at acceptable levels. I have another smaller stove from StoveworldUK in an upstairs living room for toasty evenings watching TV and I'm just as happy with this one as well. Dealing with StoveworldUK was a doddle, even when I had to get a replacement glass for this stove after sticking the poker through it! So, excellent stove, excellent company and leaving the best until last, a truly excellent unbeatable price for a quality product - 5 stars all the way!
27/03/2019Steve Garrington

It really is time I reviewed this stove, it's been keeping us nice and toasty in our living room for 5 years now and I couldn't be happier with it! Having a first-floor living room, this size of fire was perfect for the smaller hearths you get in big old Victorian bedrooms and being 4.5kw I didn't have to have a ventilation hole drilled in my wall which would have been a real pain. Dealing with StoveworldUK was a doddle, even when I had to get a replacement glass after sticking the poker through it! So, excellent stove, excellent company and leaving the best until last, a truly excellent unbeatable price for a quality product - 5 stars all the way!
27/03/2019Steve Garrington

Picked up this stove today from the warehouse as could not decide which one to choose. I must say I am delighted with it. The staff were also-extremely helpful, unpacking and showing me stoves for there vast stock. No fancy showroom or pressure salesman!! Looking forward to getting it fitted .
22/03/2019Simon Clements

Really impressed,good quality build and looks nice.Easy to light with a nice steady burn.Throws out alot of heat and i have noticed i don`t burn as much wood, compared to my old stove.
21/03/2019Steve

WOW This stove is absolutely amazing. We had a 12kw boiler stove in place before and it was inadequate for our large 4 bedroom property so we replaced it with the Ottawa 30kw and have found that it is easily able to heat the house. Be prepared though as you will need a good source of dry wood/coal. Excellent *****
19/03/2019Nick Green

Just love our new Ecosy-Ottawa stove gives out a lot of heat and is very controllable. We were going to purchase a log basket thinking the little log section underneath would be too small but amazingly when filled with logs it lasts over 10 to 12 hours when lit...obviously depends on high you set the stove. We have not tried to keep it lit overnight but we are going to try because it burns slowly on the lowest setting it will be lovely and warm to come down to. Would recommend this smart neat stove to anyone. Very pleased with our purchase. Thank you
12/02/2019Mrs Rogers

Very pleased with the purchase, the stove looks excellent, we are having it installed next week, delivery was prompt price was good and a very helpful courier man 5stars. Good communication
07/02/2019Gordy Gooch

Excellent burner that looks modern. The heat from this stove is incredible and has to be the easiest stove I've had to get a fire going. I have an open plan ground floor that opens up in to the kitchen and this fire once cooking heats up the whole house. The stove settings for air flow are easy to adjust and very manageable if you need to up or down the output. The large pane window really sets off the cosy look and warmth relaxing flicker you'd enjoy whilst putting your feet up. You can run the burner with one log or 5 depending on how intense you want to heat up the space but 2 logs of birch or ash generate a desired long output of heat. I've not used coal and don't plan too, the logs are brilliant and efficient enough. I would recommend this to anyone looking for a solid, expensive looking stove at a fraction of that cost. It arrived looking more like a £2000 stove and feels like quality materials have been used all round. I've had 100+ hours out of it so far and no hiccups.
05/02/2019Mr M Baguley

Had the stove running for a few days now, first boiler stove, overall very impressed. We have gravity system to heat the water, when the water return gets 40 degrees​ the pump comes on for our radiators. After 30 mins radiators are 50 degree's on the hour they are piping hot. Comfortably running 3 large double rads and 4 large singles pluss two bathroom towel rads. Does the job nicely, not used to the house being this warm. Only issue seems to be the glass sooting up, daily cleaning needed, possibly user error every stove has its sweet spot, yet to find this one, not running the stove at full temp as no need for excessive heat, possibly needed a smaller one, hot water used all day. After running the bath, takes 20 mins to have the tank back to temp. Was originally concerned about how much fuel this would eat however is using about the same as our old 5Kwh. We would refill every hour. This holds 4 times as much but lasts 6-7 Hours and we get water and heating for the same cost.
04/02/2019Mitchell cannon

Great little stove, very efficient and stylish looking. So impressed I have ordered another stove from the company!
30/01/2019ANTONY BOND

I ordered this stove as soon as the business reopened after Christmas. Whilst it was out of stock, I received it within a week and the delivery driver gave me notice to get home from work for delivery (I am close to home). The stove itself has been installed today and is outstanding. Only small fires lit at this stage but the control is very effective at controlling the burn rate. My installer was so impressed with it he has enquired about stocking these models in his own showroom as he could not believe the quality for the price !
29/01/2019Julia

This stove is fantastic. Had it in for 3 winters now and cannot fault it in any way, shape or form. I find the 3 air controls excellent for good burns on both smokeless coal and logs. We always use kindling to start, add approx. 16 nuggets of smokeless coal then burn wood for the rest of the evening and have found this to be the most efficient way of using the stove. Heat output is fantastic and easy to control. Installer was sceptical when I told him I had ordered from the internet but he was more than impressed when he actually saw it and then installed it. He said having the adjustable feet was an added bonus and these are not always on the more expensive models. Have just changed the fire rope around the door after 3 winters, other than that all still as good as new. Trick is only burn what you're supposed to and you won't have anything to worry about. Would not hesitate to buy this again if I ever need to. Great Stove, love it lots, should have put one in years ago!
24/01/2019Chris

I've purchased this particular model as the builder's opening in my chimney is quite small. I've managed to install it without any angles in the fluepipe. In my case this also meant that i didn't need to move the lintle up. Due to its slimline design its front is in line with the wall and there is enough gap all around. Obviously you can't put as much wood as you would in bigger stoves, but if you build up the ember steadily it's powerful enough to heat up a medium to large room. The glass does get sooty every now and then, depending on the quality of wood. This is very easy to clean with wet newspaper and ash. The big, panoramic window is great. The only downside is the iron ashguard at the front could be higher to stop ash and ember from dropping as you open the door. Overall, it's a great little woodburner. We've been having fires every day since installed. Highly recommended!
17/01/2019Tomasz

So far I'm very satisfied with this purchase which was was installed in Dec 2018. Stove arrived well packed with just the right amount of protection and on its own small pallet. Installation caused no issues at all except that the online flue outlet is stated here as 5" (correctly) but the instruction book says it's 6" and I read that and asked installer to fit a 6" flue. No big deal but instruction book could do with updating. The fitter tested for leaks at time of installation etc and there were no problems. Have had it running several times now and it is capable of producing a lot of heat which is exactly what I wanted. Controls work well to give variable burn performance. Whole stove feels to be well made and of good quality. Worth following breaking in instructions. Early days I guess but so far I recommend this unit if you want a minimalist looking multifuel burner, at a sensible price, and with a beefy 10KW output.
17/01/2019Clive from Windsor

Ordered this stove on Friday and was delivered the following Monday even though it was 7 o'clock at night, it was very well packed onto a pallet and when unpacked it looks exactly as I expected. The next stage is when my Hetas fitter comes on Thursday to install it ,then I will review the operation
12/01/2019Dave