Customer Reviews
great item. This raises the fire up enough so that it doesn't look too small inside our large fireplace.
15/02/2024
kim Lewis
Brilliant item. Arrived so fast. Great customer care.
14/02/2024
Spencer Charlton
We decided to open up the unused fireplace in our snug and found an absolute gem of a chamber that was just right for a woodburner. Our installer recommended StoveWorld and it didn't take long to find the perfect fit.
At a good price we went for the twin door option and three days later it arrived on our doorstep. Our installer took two hours to instal and commission it and away we went.
Two weeks later and we have been enjoying our new feature, getting cozy on the sofa!
My only criticism is that the 'airwash' system isn't as effective as we were led to believe. However a damp cloth dabbed in the hearth ash and the glass is as good as new.
All-in-all a very impressive burner, very easy to use and get going and the heat output is phenominal!
Thoroughly recomended
13/02/2024
Gavin Kimber
Excellent service and an amazing stove. Nice glass size considering the size of the stove. Definitely recommend the company and this product.
13/02/2024
David Mather
The bench was easy to order. It arrived with the stove. Overall experience was very good.
13/02/2024
Mel Martin
Stoveworld were easy to buy from. Delivery was when I wanted it. The stove was wrapped very well. I was very happy with the service.
13/02/2024
Me Martin
My installer informed me that I needed this extra part for my new Ecosy Hampton Wide woodburner. Like the actual stove itself it was delivered quickly and in time for the installation date. The stove is brilliant compared to my old stove - it uses less wood and gives out more heat. The large glass front gives a great view of the fire. We love it.
12/02/2024
Trevor Jones
In a word - excellent. Stove arrived on time. Has been put to use and is all that we expected
12/02/2024
nigel tarmaster
Fabulous. Arrived as expected and a marvellous stove.
12/02/2024
Steph
Always great service from Stoveworld. Quick delivery, no complaints.
12/02/2024
Gill Ashby
Had it installed a week ago by a Hetas engineer, turned out cheaper than doing it myself without dealing with the council.
Just burning wood on ours, fire's easy to light and gives off plenty of heat, heats our small 3 bedroom house easily. Stove looks great and makes it feel very homely.
11/02/2024
Vince Macbeth
Purchased the direct air feed. Good product, good value and good service thanks
10/02/2024
Chris Smith
Efficient service and prompt delivery. Item well packed. No oribkens - would recommend.
10/02/2024
L R
Thoroughly pleased with my Ecosy+ Ottawa MF12. It produces a good heat, and looks good whilst doing it.
1 star removed as it has the worst manual I have ever received. Entirely generic, mostly advising you how the manufacturer will avoid warranty claims, and doesn't tell you how to make best use of the three different air controls, such as whether to push or pull them for desired effect. Can be deduced through trial and error, but still disappointing.
10/02/2024
Giles Rice
Thank you for everything its fantastic looks great and the heat is more than I thought I put a fan on top to see if it would work and it does perfectly. Thank you once again. Tom
09/02/2024
T Jones
Excellent service and prompt delivery.
08/02/2024
John
Great service and delivery. Bio stove looks perfect, just what we wanted. Thanks
07/02/2024
Thomas Pickles
Service was quick and efficient, great job. Stove looks fantastic and was excellent value
06/02/2024
Nick Clipson
We're absolutely thrilled with our new log burner - it's the perfect size and looks great.
Stove World provided an easy transaction and communication.
Delivery was very speedy - THANK YOU
06/02/2024
Rebecca
I have been around woodstoves from childhood untill now. In 50 odd years I have never come across one to equal the Ecosy Ottawa.
Clean burning and easy to use. This stove uses less wood than my old stove and produces far far more heat. We upgraded all of the radiators in anticipation of the higher output and we were not wrong to do so.
The whole house is as warm as toast and as it is 200 years old it is by no means airtight.
Once the radiators have come up to temperature it is not necessarily to keep loading the firebox two or three logs will keep it ticking over nicely and maintain an ambient temperature throughout the house.
Made in Hampshire. England. There's a clue there.
06/02/2024
Jeremy Gwyn Williams
Love the stove so much. Much better quality than expected and better than the one which I had before that cost much more..
06/02/2024
Danid and Jane
The stove arrived quickly and very well packaged. It looks great in the room. Lighting is very easy and it is very simple to operate but seems very controllable with the air adjustment. Love the open window and it heats the room very fast. Because of this, I am unable to heat the top of the stove too much because it would heat the room too much! Very happy with this purchase.
05/02/2024
John Garcia
Fab stove. Throws out a good amount of heat and looks great. Stoveworld customer service has also men excellent.
04/02/2024
Andrea F Owens
Second one I have had. Excellent product and delivery. Very good knowledeable people at the other end of the phone for advice. Thank you.
03/02/2024
Steve King
Excellent product that fits perfectly in our log burner. Excellent communication and prompt delivery
02/02/2024
Suzie Baldwin
Excellent product from a great company.
01/02/2024
David Parker
Wonderful stove, very happy with purchase. Great service all round. Highly recommend
30/01/2024
Lee B
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
lovley fire , looks fab and was fitted easily, not by us. Delivery was good and came when stated.
29/01/2024
Alisha sayers
Haven't changed the rope yet but the kit looks to be absolutely fine.
Delivery was quick and well packaged.
29/01/2024
Roger Watling
Great little insert stove. Fitter was impressed with it aswell. Ordered and delivered within 2 days.
29/01/2024
Ruaridh lazenby
Extremely happy with our new Ecosy multi fuel burner, just had it put in,after a few small fires, over a day or two we were ready to light a real fire, wow, once the heat started it was lovely, sat there in my t-shirt . The delivery of the newborn stove was great, on time . Thanks a lot stoveworld.
29/01/2024
Pete devine
Have had the stove installed just prior to Christmas and what great addition to the household. Only wish is should have done it years ago. The stove is ideal and heats the house superbly. Stoveworld were also excellent with their prompt delivery. Verey happy with it all.
29/01/2024
George Johnston
Arrived swiftly and well packaged, fitted without any problems. Great service!
27/01/2024
Stuart Maddocks
Great wood burning stove. Easy to operate with one handle at the base. Starting it is also really easy and quick. Huge viewing window makes it aesthetically pleasing. Good for long pieces of timber. Can't understand why I didn't get this sooner. Compared to my old coal fire this is a game changer.
27/01/2024
Oona Costello
Loving this fire, it replaced a less than 2year old fire that just wouldn’t give any heat out. This fire gave more heat out from just the mini starter fires we started off with, than the last one!
We went for cast iron because that was what our original fire was that heated our whole house and was still warm in the morning.
This fire also heats our whole house and we are a very happy warm family again.
The service was exceptional, lots of communication and information.
I particularly liked the videos about the fire and how to use it correctly. Very helpful, especially for those installing their first stove.
The delivery was speedy and our delivery driver was really nice.
I can’t fault anything about the fire, company, or delivery service. Thankyou
27/01/2024
Duncan
Ordering, delivery and packaging were all first class experiences.
The installation was exceptional thanks to the professionalism of Whites Woodburners ( highly recommended)
The woodburner has been in operation for a week. It looks great and performs perfectly. My young dog also appreciates its comforting warmth. Excellent product.
27/01/2024
Mac Lambert
