Customer Reviews
We are very happy with our stove. Customer service was good and delivery, was quick.
28/12/2023
Rebecca
Absolutely stunning fireplace, it’s been the highlight of Christmas. Packs out the heat and is just perfect. Thank you so much for the fast delivery ???? never been so excited for winter!
28/12/2023
Carly
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Great fire, looks really smart. Replaced our old one that had been here for decades. The fitter had no trouble fitting it. Very happy with it. Delivery was great too.
28/12/2023
Karen Dunham
Great service. Delivery date and time as expected, despite this being ordered 2 weeks before Christmas!
The stove is wonderful, looks great and is advertised, we love it!
27/12/2023
Lisa Taylor
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
The fire is great, looks fab and was fitted easily, not by us. Delivery was good and came when stated.
26/12/2023
Karen Dunham
Absolutely love this wood burner! It belts out heat & looks great too. Great price from Stoveworld too.
24/12/2023
Stuart McNaughton
This product is amazing. It has transformed our garden room into a toasty cosy room, the quality of the stove is fantastic and far superior to any others we looked at and the customer service was outstanding. I cannot recommend this company enough.
23/12/2023
Emma Charlesworth
Stove fitter was impressed with the quality of the stove, and how easy it was to fit.
Looks fantastic, really pleased with our purchase thank you.
Great customer service too.
23/12/2023
Ryan Davies
Had the stove for 2 weeks now. The communication from the company was good and the delivery was quick. The stove is good quality and the fitter who fit the stove commented saying it was good quality. So far so good, very happy with the purchase.
23/12/2023
Dale
This Company is excellent to work with. They're professional and provide excellent service. Also good quality products at a great price. The bio stove works well and we're very happy with our purchase. Try them out, you will not be disappointed.
22/12/2023
Herman Louw
Top quality company great product
21/12/2023
Gary Burak
Excellent stove, really pleased and recommend Stove Word for product quality and customer service.
I was a bit reserved about ordering from Stove World, someone recommended them to me, because their prices seem a lot less than the bigger brands. Having done all the research, knowing now that the price variation comes from the sales chains used by other brands, I went ahead and placed my order.
So far so good, the stove got installed in October and we have had it fired up almost daily for the past couple of months. Build quality seems solid, paint finish is excellent, we added the black handle as an extra and personally think it looks better, you get a glove as this handle can get hot. The Panoramic 9 worked well for us as the depth of our chimney was limited and we didn't want the stove protruding too much however we could go for a wider stove. I have had friends comment and show a lot interest making comparisons to their own stoves in favour of ours.
21/12/2023
Tahir Hussain
Just what we wanted! Due to logistics we couldn’t have a real log burner, so this is absolutely perfect! Let’s out so much heat and we use it to heat our extension. Fabulous customer service too! Thank you so much :)
19/12/2023
Sarah R
The grill is well made and strong it fitted my fire bowl well. Only problem is the bars are far too far apart for cooking sausages for instance food falls through the grill. Closer spacing required
19/12/2023
Sherwood
Excellent and thoughtful service. Thank you
19/12/2023
Sylvia howe
I am absolutely delighted with this stove. The heat output is fantastic. Easy to light and I just pop a kiln dried log in every hour or so. My living room gets so warm I have to let it go out after a few hours. The delivery time was very quick and communication regarding delivery etc was excellent.
18/12/2023
Ruth Anderson
Didnt want the hassle of having an outside flue put in, as I have no chimney. Lovely focal point for our living room. Would recommend it..
18/12/2023
Angela Spry
Stove had few marks inside that looked like they happened in transit. Stoveworld were very apologetic and sent us some black spray and a small gratuity payment. Now stove up and running we love it. Slight odour from fuel so may look for alternative but very happy with the warmth and cosiness this stove gives our lounge.
16/12/2023
M ward
Really happy with my purchase, exactly what I needed at a good price and quick delivery
16/12/2023
Jennifer
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
⭐⭐⭐⭐⭐FANTASTIC SERVICE....DELIVERY WAS ON TIME...AND IM VERY HAPPY WITH THE OTTOWA 5KW STOVE..THANK YOU PAULA
16/12/2023
PAULA TUNNADINE
I've had this installed for about a week with rear air input option. Seems quite well made and it's working well.
14/12/2023
David Neal
I purchased our stove, Ecosy+ Rock Landscape 5kw from Stove World UK based on other reviews and the great selection of well priced stoves with great prices.
The service was fantastic, the stove arrived and delivery driver was very helpful. The stove its self is amazing! I have lived in my house since 2003 and it has never ever been this temp. Leaving the living room door open the stove heats the whole house, I have even had to open the windows its got so hot.
My installer had never seen this stove and was impressed with the quality. I am looking at putting another stove in next year and will purchase from Stove World UK.
14/12/2023
Darrin Oeter Hayden
fantastic service arrived really quickly.
13/12/2023
vivien wilson
fantastic service, delivery was really quick. would recommend
13/12/2023
vivien wilson
Excellent service can highly recommend - ordered part it arrived 2 days later
13/12/2023
L Hewitt
Excellent little stove . Very good quality.arrived ahead of schedule and the company is great to deal with . Will be using again
13/12/2023
Andrew Anderson
This is a great little stove which is extremely well made.
It burns very cleanly and gives a good heat output. I would recommend Stoveworld to anyone who wants a well build efficient stove of any size. Very pleased.
I decided to buy a Newburn 5 as I wanted an efficient stove that would fit into a small fireplace. My dealings with stoveworld were only online but its an easy site to navigate and all the information regarding stove sizes, efficiency etc were easily found.
Ordering online was simple and the delivery driver was so helpful taking the well packaged stove and small pallet off my drive and into the car port for safety.
Having had a large multifuel stove with a high output I would say that the Newburn 5 is fuel efficient and great value for money.
12/12/2023
Carole Hatt
A great value for money multi fuel stove . Was delivered quickly . Thanks.
11/12/2023
Trevor Lord
A nicely designed stove that was delivered promptly. After installation and a few controlled burns, it is giving great heat to our house.
Recommended.
11/12/2023
CHRISTOPHER DICKEN
We love our stove. It’s throws out a lot of heat looks great, and very well made.
The order process was excellent as was the delivery and updates. Highly recommend.
11/12/2023
Anita Gilbert
Log burner is spot on. Delivery was quick. the staff on the phone were very helpful - knowledgeable of product specs and also building regs . Would definately reccomend and use them again . Thanks
10/12/2023
Kane
Just brilliant! It heats the kitchen with such a lovely warm glow it’s wonderful! It’s easy to light and just as easy to keep going and looks good! I’m not a keen cook but find I’m spending a lot more time in the kitchen now! Definitely recommended and dealing with the company was a doddle!
08/12/2023
Jennifer Grant
Thanks to all at Stoveworld for your easy purchase and quick delivery of our Stove.
This is the first stove we’ve had and the Rock Mini meets all expectations.
07/12/2023
Andrew P
Stove was well wrapped and easy to install including air vent kit. Great delivery with helpful driver.
07/12/2023
Jon
Perfect little stove for someone who has a small chamber space. Fits in within regulation to my space, and relatively efficient in fuel consumption.
06/12/2023
Megan Harvey
We had an Ecosy+ Purefire Curve 5kw, Multi-Fuel, Eco Design Ready, Defra Approved Stove fitted into our quiet snug room and it heats the room to a comfortable level (not too over heated like some stoves can do). We are getting used to working out the controls for air flow that best suit the room. They are easy to use and great for controlling heat levels. It’s a compact design which really suits the room and has plenty of window space for watching the flames. There was a tiny scratch/crack on the glass which we noticed a few days after purchase - stoveworld customer care team got a new one sent out immediately which was great and very much appreciated. It’s great having a good customer care team who are available to help with any questions or any queries about how the stove works.
04/12/2023
Penny
