Customer Reviews
We are really happy with our Ecosy+ Panoramic Defra Approved 5kw Eco Design Ready - Woodburning stove. It heats our room brilliantly (reducing the need for extra central heating), is extremely easy to clean and very simple to use. We really like the sleek design which maximises glass space and as a result we get to see more of the flames/glowing fire. Such a sturdy product which pumps out a really high level of heat.
04/12/2023
Penny
What can I say apart from just wow!. We wanted a log burner but don’t have a chimney so we found the perfect alternative in the Biofuel burner with the look of the log burner. From placing the order online everything was a breeze. Constant updates on the delivery and when it arrived was really well packaged. We removed our old out of date electric fire and installed the biofuel fire. And it looks fantastic, with this being steel built the quality is high end and robustly made. On lighting the burner the heat it produces is Fantastic as the metal structure emits a great amount of heat to give my living room a great background heat. Were very pleased with the flame effect. 1 Ltr of biofuel with the control flap set at 50% we managed to get 5hrs burn time. Best purchase I’ve made for a long time and very easy to set up.
03/12/2023
Craig Heath
Can confirm that the previous reviews were spot on. The purchase process was hassle-free; it arrived on time and was extremely well-packaged. The instructions were clear and easy to follow. Initially, there was a noticeable smell upon lighting, which I believe was due to it being new, rather than from the fuel. I recommend keeping all windows open for ventilation during the first use. After a few uses, there was no lingering smell, and I was impressed with the flame it produced. What surprised me most was the amount of heat it generates. It heats up the room far better than I anticipated. All in all, I would thoroughly recommend this stove.
03/12/2023
Paul Langford
Brilliant service, arrived quickly well packaged, looks fantastic, added the brushed handle and extra tall log guard based on recommendations! Can’t wait to use it now!
02/12/2023
Mike
Perfect size and easy fitting. Happy customer. Thank you.
01/12/2023
Chris Murray
Absolutely fantastic stove.
Excellent value for money.
As a stove fitter and heating engineer I fit a lot of stoves and fireplaces and the Ecosy Hampton is up there with the best I’ve fitted.
Quick 3 day delivery, will definitely use stove world again and highly recommend!
30/11/2023
Joe Taylor
I am so thrilled with this fire. I live in a smoke free zone and having researched options I decided to give this fire a go. It was delivered within 2 days and I stood it on my hearth and lit it. I wasn’t expecting it to be like a wood burner but it genuinely is. It has transformed my lounge with its real flame and look. It is heavy cast iron, easy to fill and I find that half a bottle of fuel gives us 4 hours burn time with a good flame. So cosy. I’m a very fussy interiors person but this fire is fabulous.
30/11/2023
Catherine allott
Great little stove and the company were great to deal with delivered within 4 days
29/11/2023
Nia Williams
Good service delivered on time couldn’t fault it would have no problem dealing with them again.
29/11/2023
Norman Wheeler
Couldn’t be happier with our new stove! Looks fabulous unlit, but is gorgeously cosy when burning. The pretend wood from Stove World looks fab too. We’ve got ours in an open plan room, but it definitely gives off a nice amount of warmth. We recommend wholeheartedly!
28/11/2023
Kirsty Hatfield
Ordering was easy, slightly let down by the delivery through Parcelforce who lost the parcel for a day. The situation was handled very well by Stove World though.
The stove stand is perfect, sturdy and exactly what I expected it to be.
28/11/2023
Andreas
Further update. Stove commissioned. Works very well with multifuel grate and smokeless. One load last all night. Fairly easy clean with poker and brush. Haven't used anything like a full load but so far very effective. Very pleased..Very smart and flexible stove..Great service from Stove World
27/11/2023
Dr chris Wilson
The perfect size for our room with rapid response from the damper. I check the PM2.5 regularly which was always a concern and with careful attention the readings can be kept low and controlable. Great communication from Stoveworld, happy customers.
27/11/2023
B Wickens
Love this stove, its great, good bit off heat and the damper works really well, nice little fire, if your thinking of a little stove, this seems really well built and looks great and modern
26/11/2023
Matthew noakes
Without question the most amazing source of heating we have ever had! The woodburner is coupled to a thermo store giving us unlimited hot water and heat to our 10 radiators. More economical to burn wood and coal combined. Don’t think that 30kw is too much for your property, it’s pushing most of the heat into hot water and heating the entire house. Reducing overnight airflow ensures in stays in all night! We have burned for 2 months without relighting!!! Brilliant product, buy one before you can’t anymore!
26/11/2023
Kerry Hope
Brilliant service from Stoveworld. The stove itself exceeds expectations. Looks Brilliant, the flame is so good and gives off great heat. Its so good we have ordered a 2nd one for another room!
25/11/2023
Nigel Ward
Purchased the replacement bricks which were reasonably priced and arrived quickly. However, we did have to alter them so that they fit into our wood burner.
25/11/2023
Lynda
Excellent value and service overall.
24/11/2023
ANDREW PILLINGER
What a stunner. A small stove that packs a punch and is easy to control. I have mine in a wooden outdoor office, so purchased the heat shield to prevent the walls from crisping up.. Love it...
24/11/2023
Neil Hart
Brilliant company to deal with, they went over and above to ensure we got our purchase delivered in time for our fitter.
Great communications too and good product. Can't fault them and would definitely buy from them again. Highly recommend to anyone.
23/11/2023
Gregory
Excellent product, excellent service, excellent attention to detail, customer service spot on... Flipping fantastic product. I had a rayburn for 12 years n we had to feed it n feed it n feed it. It burnt up fuel so quick compared to the efficiency of this stove n the heat it puts out.
N so easy n little ash to clean. Highly recommended
21/11/2023
Jacqui Orly
I found the flue pipe i wanted on your website. I ordered it and it arrived in two days. it was well packed for delivery.
What more could you ask.
Well done to you.
21/11/2023
Roy Roberts
Very efficient stove. This was a replacement for an Arrow not now available. The ashpan I feel is too small, flimsy and shallow. The glass is easy cleaned if done regularly. Overall I would recommend this stove, Ottawa 21kw. Perhaps I could have a better ash pan made.-
21/11/2023
Catherine Thacker
Very happy with this stove. Looks great and kicks out the heat much better than the larger older stove it replaced. Excellent service and support from Stove World UK who arranged fast delivery. While a huge improvement over our old stove, there is one big let-down: the ash collection. The shallow ash tray fills after only a few hours and when hot is difficult and dangerous to empty mid-fire (as required per the instructions) with the tool provided. Also, it’s narrower than the fire grate meaning a lot of ash falls down the sides of the tray-this makes it hard to refit the tray, and can only be fixed vacuuming out every time once the stove is cool. Even then, some of it falls into the voids at the back, which cant be accessed without disassembling the internals. Not a great design-would benefit from a larger tray with proper ash collection, but otherwise very good.
21/11/2023
Tom L
Quick line re stoveworld
Bought ecosy Ottawa 12 me.
Great prompt delivery, product great, really happy with purchase. Would recommend service and products
20/11/2023
John Fleming
The stove is being fitted on my boat and looks fantastic. The finish is truly special and looks so good in flesh.. 5 starts all round
20/11/2023
Kurt Ratcliffe
The fire is a lovely addition to our conservatory and generates a reasonable amount of heat. It is heavier than one would think and well constructed. It does have a little smell in the fuel when you first light it and one can still smell the fuel a little after, but overall we are happy with our purchase.
15/11/2023
Michelle
We love our stove! It's perfect for us as we didn't want a wood-burning stove (as one of us has asthma). The living room in our old 1930's house is ~40 sq meters, and the heat generated from the stove is enough bump up the temperature by a degree or two - very comfortable. I would say that I do sometimes miss the sound of crackling fire, but you can always turn on a fire-place soundscape to finish the experience!
Once we received the stove we did find some scratches due to the transport, but Stove World were very helpful and mitigated this issue in no time! Much appreciated!
14/11/2023
David
Nice simple stove. Install easy. Can throw out a lot of heat. Glass stays clean. Handle stays cool. Only have one little gripe....Ash builds up on inside of door just below glass on the small ledge, but easily brushed into dustpan - only minor, just need to remember. Quick and fair delivery to Highlands.
13/11/2023
S.C
I went against my instincts and the reviews by others on this website, and purchased this bolt on oven along with the Ottawa stove. Its been two seasons since I bought them, and I haven't had the same issues as two of the other people who said the oven causes a blockage and prevents proper exhaust. I have had a carbon monoxide detector in the room and there have been no issues at all.
I have only used dry, seasoned wood and smokeless coal ovals in the firebox. I used the exhaust outlet on the back of the oven (as opposed to the stove). Everything works fine, and has for two years now.
Also, thanks to stove world for a seemless transaction and delivery. I will definitely use them again.
12/11/2023
Pete
Absolutely brilliant stove for a really reasonable price. Super fast delivery and great customer service. Highly recommend, will be coming back soon ⭐️
12/11/2023
Kerri howells
So good we bought 2! We purchased one a year ago and was so pleased with it we have just bought another for the other end of our house
11/11/2023
Kelly Raven
We bought this stove back in May 2022 and as its in a new build didn't fit it for a while and lit it even later. I fitted it myself having done a lot of research and it is a completely sealed system - air in from outside via a hose and the flue is connected direct to the stove as it is required to be.
What a difference to the stove we are used to! It's absolutely brilliant. Load of dry wood lasts all night and make the room super cosy - the wife keeps saying 'open the door and let a draught in!' but there are no draughts in this house!
The glass stays pretty clean, there is bugger all ash, at least four fires before you need to clean it out, the heat is amazing and the controllability with just the single airflow knob is like a gas fire!
All aspects of dealing with Stoveworld were spot on and i'd recomend this stove and them to anyone
10/11/2023
Dave Morris
WOW! We love our new wood burner. It is stylish and so much more efficient than our old stove and the price was fantastic. Far less than half the price of the stove we were looking at, before our stove installer recommended Stove World and Ecosy. The purchase and delivery process was so fast and efficient. Highly, highly recommended!
09/11/2023
Vicky Othen
Very happy with both delivery and product. Highly recommended.
09/11/2023
Sandra
Really pleased with our stove.Solidly built and a great efficient design,fully cast iron with an ash Pan which makes cleaning a. Breeze.The tertiary secondary burn is a great feature and helps to keep the glass clean.We chose the Rock SD over other models because of the size of our opening 700mm x700mm and also contemporary styling.Initially .we constructed cardboard models of the stoves we liked for our opening. using the dimensions provided on Stoveworld and it proved to be a great way to work out what we wanted.We found the stoves liked were too big and would have not worked.For perspective our lounge is 5m x 5m.It will easily heat the lounge and also the hallway leading up the stairs.Thanks to Stoveworld UK for prompt service in altering our order and a wonderful product.
09/11/2023
D Dwyer Dorset
