Customer Reviews
Great customer service, the delivery was prompt and trouble free. The stove is now in place waiting for the flue to be fitted, so we can't comment on its useability although it looks the part so expecting it to work well. We had just one concern with the design of the 'feet'. There are 4 adjustable, levelling bolts which I reckon, with the point loading on our porcelain hearth could possibly crack or break tiles. One solution would be to order a base unit which seems to have a flat base plate. Instead, I engineered a 3/4" base plate to the exact size of the unit's feet. Cost me £23 instead of £300 for the base unit. The last stove I fitted was in Australia and it had solid, flat steel sheet as standard, to spread the weight of over 100kg on a tiled hearth. It worked well and there were no problems. Picture shows the extra base plate which I sprayed with matt heat-resistant paint and baked in our oven to toughen. Blends in nicely.
17/04/2026
Elgar Starkis
I was recommended the Ecosy Elk stove by a local installer, who highly rated it.
From ordering to delivery I was kept informed and on arrival day (2-3 days) it arrived on a pallet which was transported to my garage. The packaging is substantial so not much chance of it being damaged.
Once installed it was easy to light and looked lovely in my small fireplace. We look forward to many cosy evenings in front of it.
17/04/2026
Brian Butterworth
Smart stove fits perfectly
Great company
Super fast delivery
15/04/2026
Deb Tulip
I absolutely love my new fire which has helped me cut down on my gas central heating. It looks lovely, is simple to use and clean, and chucks out a good amount of clean heat. It’s not so heavy so can be moved if needed. Everyone that’s seen it has been impressed and I think the price is very reasonable. A winner for me, 10/10.
13/04/2026
Miss Jill Steward
Very happy with the dealing and acquiring a stove from you
Happy withthe stove
10/04/2026
Emma-Jayne Capewell
Excellent, good price would use again
10/04/2026
Rich Selvester
The Elk is a very nice looking stove, well-made and would suit many decor styles.
It lights easily, burns well and is very controllable.
10/04/2026
Liz Hope
Received the gorgeous stove today. Please see pictures
10/04/2026
J Gow
Great looking fire.
Really heavy, good quality.
Great customer service too !
09/04/2026
Catherine Bell
We love our Leo V Pure Bio fire. In terms of heat output and dize it is a perfect for our sitting room. The flickering flame is lovely and creates a cozy atmosphere. The bioethanol fire is also very easy to use and keep clean. We use up to one bottle of fuel an evening, depending on how long we have the fire on. Stoveworld are fast, helpful snd efficient and are quick to resolve any issues that may arise. I would h8ghlyrecommend the company and the Leo V pure bio fire.
09/04/2026
Mary Reid
Good value, fits perfectly and easy to change out.
09/04/2026
Robert Robertson
Delivered quickly and safely, lovely product. Fitted professionally and was told by him that it was a good make. Only slight negative is that the ash tray is quite shallow and needs emptying more often than previously used to.
08/04/2026
Sally
I purchased the Rock Landscape 5kw. It is a great burner, I am using less logs than before and it stays in all night.
06/04/2026
Jason Mahoney
Really pleased with the woodburner. Gives off great heat and looks stylish. I swapped the handle for a black one which looks better . Would highly recommend.
03/04/2026
Penny
I cannot comment on how this fire works yet as we only had it installed last week but it looks so good, and I would imagine it would work well too.
31/03/2026
Jason Clarke
Fantastic stove that looks and feels just like a wood burner. Lovely flame effect and generates significant heat to heat our room, even though not really purchased for a heat perspective. Excellent customer service and communications from Stove World with any questions promptly answered. Highly recommend the stove and the company.
28/03/2026
Richard Berg
This item is exactly what I needed for my bioethanol stove. It's tremendous value for money and made with quality materials. It has a telescopic end and base magnets. I'm delighted with this product and would not hesitate to visit the Stove World UK site again for other products. Thank you Stove World UK.
28/03/2026
Lynn
Brilliant stove. Really attractive and generates a lot of heat. Delivered on nominated day.
Thanks for the complementary heat resistant mitt!
24/03/2026
Rachael
I had the Hooga 8kW stove installed a few weeks ago and have noticed that it performs much better than my old stove. It is easier to light, it is more controllable and keeps the glass clean. The large visible fire area is nice and the stove can accommodate fairly large logs so less splitting than before. I would recommend it.
24/03/2026
Paul White
Perfect finish to our bio stove. Really looks the part, no installation needed. Fantastic service also from Stoveworld.
23/03/2026
Anne
Bought the Leo a few weeks ago. Very pleased with the design- modern cottage feel which we were looking for.
So straightforward to install - we just placed it on a hearth which we made out of floor tiles.
Looks beautiful when lit.
Throws out a good heat for a small room.
Would recommend.
Order and delivery seamless.
20/03/2026
Becky Harrison
Recently purchased this stove and love the appearance of it, being fitted today!
18/03/2026
Judy Good
Absolutely love this burner it looks amazing in our house and would recommend this company for a efficient speedy delivery of a burner and granite hearth also the delivery driver very professional and helpful would recommend to anyone looking for a great addition to there home
17/03/2026
Debbie Goolding
I am very happy with my Bio Stove. It looks so authentic and gives a lovely amount of heat in the room. It was delivered with care and within perfect timescales. I would highly recommend Stoveworld for quality and service.
17/03/2026
Jean Pemberton
Bought this to replace our Broseley snowdon30 stove when the boiler started leaking after many years service. Large boiler stoves are hard to come by these days due to legislation changes and this was the only real option available. Have to say I am impressed with the quality and the heat output to the hot water and radiators which matches the performance of our old stove. However as an extra positive I would say it is slightly more fuel efficient than our old model. Only been installed a couple of weeks but so far very impressed. Special mention for the ease of ordering and quick delivery (2 days). Highly recommended!
11/03/2026
Peter Richardson
Fantastic service. Great fireplace. Installed and operational. My wife absolutely loves the fire. Zero smell or odours. Highly recommended.
08/03/2026
Jim Counsell
I originally enquired on another stove after sharing the dimensions of my fireplace, stove world UK directed me towards the appropriate stove for my fireplace. I still really liked the design and went ahead and purchased the stove. Having now had it installed. It is simply brilliant, really happy with the quality having owned four other stoves in different properties before this one is smaller but packs a punch brilliant customer service, 2nd to none and extremely fast delivery thank you
08/03/2026
Aaron Palmer
Very fast delivery in 2 working days from order placement. Stove is professionally installed and has been tempered according to the manufacturer's instructions.
Some initial smell as expected but now, after several increasingly large burns over 3 nights, has all but gone. Stove looks great and installer was impressed with it's build quality. Glass has stayed clear throughout 3 nights of burning.
The air control is simplicity itself and makes managing the fire a piece of cake. No issues whatsoever so far. Very happy
07/03/2026
Kirk Robinson
Good value product easy to install and has transformed the heating of our large lounge and open staircase. Stove world website is a good one with lots of choice and search capability.
06/03/2026
howard riley
Amazing stove. We bought as we have no chimney and couldn’t have a flue fitted as it would have had to go through the middle of our bedroom in the attic. Looks fantastic and feels really ambient when lit. Easy to set up in minimal time. Delivery was quick and the driver was superb. Arrived in the dark down our remote lane but still brought it into our desired room. Great product and service couldn’t have asked for more.
05/03/2026
Tracey Moore
This is an exceptionally beautiful product. I am thrilled to bits having secured it at reduced cost following a research of several different multi fuel stoves. Chuffed to bits!!!!
05/03/2026
Joan Tilley
What a great product at a fantastic price. Delivery was fast and the product looks great when lit but also eye catching when not lit.
05/03/2026
Steve Goss
Item was reasonably priced. This was delivered very quickly and well packaged. Perfect service. Thank you
03/03/2026
Andy W
Loving the stove. Main heating in the flat is two old storage heaters, so by evenings, they're cooler than I'd like. The stove provides a heat boost, as well as looking great. Delivery was as stated,well packaged. No hesitation in recommending.
02/03/2026
Mary
Great customer service and a great price for replacement glass!
01/03/2026
Emma Martin
Absolutely love our Leo stove. Fantastic quality, very stylish. It’s made a beautiful focal point in our home.
Amazing service stove world, straight forward from ordering to receiving.
28/02/2026
Gillian N
