Customer Reviews
Stoveworld we’re fantastic with the shipping and couldn’t be happier with the stove good size fire box, vents are easy to control and it’s easy to clean . My staircase is open in the living room and after burning wood for around 3 hours the stove heated the downstairs to 21 degrees and the upstairs to around 17-18
18/02/2023
David Clark
Very Happy with our purchase excellent service and great woodburner and looks amazing thankyou
Only thing I would say is the delivery was dropped on our driveway on a pallet so had to get people to help me bring into the house as very heavy, shame theres no option to get delivered inside where we wanted it (but this was clearly mentioned on purchase)
16/02/2023
Jim
The team at Stove world were great. We ordered the stove and it was delivered within about five working days. The guy who delivered helped me to carry it into the house. The burner was installed and we have found it easy to use.
16/02/2023
Neill Young
A really lovely stove. This stove looks great and gives out a good amount of heat. It's far more efficient that our previous stove saving us money on logs. It was delivered as expected, courier brought it to the door and was exactly as described. Overall we couldn't be happier.
15/02/2023
Sue
A quality stove which looks brilliant in the old hearth. It is incredibly efficient & simple to use. Delivery was quick & communication brilliant. All round A++
15/02/2023
Des Rose
Great experience, ordered online with no problems, delivered on time and the delivery guy was extremely helpful and friendly.
Once the fire was fitted it looked brilliant.
Will definitely recommend to my friends.
14/02/2023
Andrew Blackwell
ordered this part on the detailed measurements on your website in the hope it would be the right baffle as we inherited the fire & was unsure of its make. Absolutely spot on, fitted a treat, delivery was really quick & the dogs happy now thee fires up & running! thank you
13/02/2023
robby
Very pleased with the whole process of purchasing this fire. From the order to the delivery, everything was on time and handled extremely well.
13/02/2023
Patricia
This is a beautiful stove which arrived very quickly and securely package. Has a substantial presence, favourably commented on by everyone who has seen it. We had it installed in a large log cabin and it heats the space perfectly. The stand raises it up and brings it to eye level when seated and it is easier to put in the logs at that hight. The air wash system does what it promises and keeps the glass clean and has the added benefit of making the flames dance beautifully! Would have no hesitation in recommending this company and multi fuel burner.
11/02/2023
Shirley Hutchison
This little thing punches way above its weight. I've used it for 3 or 4 years now and like it more and more. It kicks out loads of heat, is very sensitive to its controls, keeps the glass clean pretty well, and never seems to let smoke out into the room either when lighting it or when adding fuel. Nothing has broken or fallen off, and it still looks good - other than some cosmetic damage to the glass from using damp fuel (my fault).
11/02/2023
Bernard Lyall
Very helpful staff made the ordering process very easy. Product was exactly as described, well packaged and arrived in perfect condition.
09/02/2023
Kate Duffus
Very pleased with order, arrived very quickly
07/02/2023
Wendy Page
Very pleased with purchase of this wood burner and with the speediness of delivery. It gives out a wonderful heat and is so pleasing to look at. I would recommend this burner to anyone who just burns wood.
05/02/2023
Angela
I’m new to the world of wood burners but my experience has been extremely positive. My order was actioned promptly with the burner arriving in a timely fashion and in good order. The installation was also painless and professional. The burner is in full use after the recommended small burns to bed in the wood burner. It is early days but the burner is working well and heating as expected. One very small observation, could the written instructions be printed in a larger font, they are really difficult to read even with glasses.
04/02/2023
Steve Ansell
Absolutely fantastic Company. A pleasure to deal with( apart from paying for it). Amazing delivery and really well packed. Kept me advised all the way the through and Hampton Vista looks great
04/02/2023
Jim Elias
Great service, smooth transaction, would not hesitate to use again.
02/02/2023
Polly Harrison
Installed last week. Delivered safely with no problems. I’m getting used to controlling the burn. Only burned wood so far but am very impressed. Easy to clean and very efficient burn controls. Highly recommended. Great value for moneys,
01/02/2023
Mike Walker
Amazing quality we are very impressed!
The service and delivery is 5 stars thank you
01/02/2023
Leanne
Looked online and decided to go with stove world as I wanted a wood burner that was easy to use as well as a company that was in the uk and I’m glad I found you guys very knowledgeable when I rang up and easy to order and what a fire it is
01/02/2023
Damion Hartfield
Great service from stove world, courier could of let me know on the way,tracking useless, but we'll happy, fitter said was well made. We're nice and cosy.Thankyou.
31/01/2023
Rob
Perfect replacement for my stove,Very good quality,Very happy.
31/01/2023
howard waters
I have always found the customer service from Stoveworld UK to be brilliant and prompt. Their fire products are also of very high quality
30/01/2023
Michael Baran
This is a great burner we’ve been using wood burners for 40 years so I think we know what’s good or not, it’s took a while to leave a review since we’ve decorated two rooms that this fire heats. I must say we are using between 30 to 40% less wood the flame patten caused by the secondary burn is very pleasing to the eye. Using two fans on top spreads the heat further down the bungalow well worth the £70 investment. Dealing with stove world was spot on no issues, stove well packed and no damage in anyway we won’t need to buy another stove but if we did no hesitation to buy again.
29/01/2023
Jeff stevens
This stove is the mutts nuts I’ve been using it for years it’s fantastic heats the whole house looks superb. If I had the space I’d buy another one just in case I needed another in the future.
29/01/2023
Alan Murphy
Purchased stove and flue liner also the cowl. All of excellent quality.
great customer Service pre and post sale.
28/01/2023
Hayley
Excellent, friendly before sales and after sales service.
The stove is great quality and is performing as expected.
really love the re burn that also cleans the glass.
the stove heats a large room so much so that we can know wear t-shirts and take our sock off!, we have turned the radiators off in our lounge. we had recently moved into to this property and are in the process of renovation the whole heating system which is 1980's extra large single radiators and also just insulated underneath the floors which makes a difference to heat retention.
I would definitely recommend this company for I feel they went above and beyond, answering my stock queries during their xmas break. Thank you so much Guys!
Also purchased our flue and accessories which are of excellent quality.
28/01/2023
Hayley
Fitted this stove recently. Very impressed, far more efficient than our previous open fire and easily burns overnight with good smokeless coal. My house is now much warmer for far less cost. Amazing value compared to more expensive stoves. Four stars as I can't comment on longevity at this point but all the signs look good!
27/01/2023
Joe
Great 12kw cosy fire really well made looks great and delivered very quickly.Would highly recommend.
27/01/2023
Andy
The stove is absolutely fantastic! Looks great and works well, only down side is taking the ash out and if it was slightly made deeper to put longs in, I have to put them standing, when they burn and open the door, the fire falls out and everywhere, so have to make sure fire has really gone down before I open the door, but overall its a great stove! ????
27/01/2023
M mo
Thank you Stove World ~ stove arrived quickly & our house has never been as warm before! Previous stove was a lot smaller but we don't seem to be using any more fuel as it's so efficient
26/01/2023
Maggie Fyffe
Excellent product fitted perfectly and looks good.
26/01/2023
Allan Hampton
I was surprised when this flue box arrived; a very quick delivery and an excellent product. It is a high quality fabrication made from 4.5mm gauge steel. It was supplied with the rope gaskets already in place along with the necessary bolts and nuts for attaching it to the stove and vertical collar. Well done! to whoever made this.
25/01/2023
D H
Prompt delivery, a reasonable price and appears to be good quality. Not fitted yet as wood burner in use at moment.
25/01/2023
Nick
Really pleased with our stove. Prompt delivery and customer service (Kelly) was exceptional, Nothing too much trouble.
25/01/2023
Vanessa Chapman
This is our first stove and I’d received a lot of mixed advice. However the stove is everything we wanted it to be and we’re really please with the purchase. It was fitted by a professional installer and he was extremely complimentary.
Additionally the purchase and customer service experience was really positive!
25/01/2023
Matt
Not had it fitted yet so this is part one!
What I can say at this stage is that it was delivered on time, and securely packed. Had the option of keeping the pallet it was delivered on. I have to say they are unfeasibly heavy given its smallish overall size, adn it can not be taken apart to make it lighter. Once in the house I have to say it is beautifully made and finished.
Part two once operational
24/01/2023
Gary Broom
