Customer Reviews
Lovely fire, delivered on time and good communication re stock. Also initially ordered a stove that was too wide and got refunded straightaway.
Fire is a good size, pumps out a good amount of heat. Heats the living room and dining room. Strangely the heat doesn't rise upstairs even though we are open plan. Heavy heat somehow! Wood is more expensive than I thought. One log from B&Q bag lasts about an hour.
Beautiful to watch and love the occasional smell of woodsmoke. Good solid cast iron build - husband was a welder and he's happy with it. Gets super hot on top. Haven't tried cooking on it yet but I will...
07/12/2022
Maya Souter
Great service and price points, had carried out so much research on buying a wood burner and these guys came up trumps hands down.
06/12/2022
Flash
Love it, Does exactly as they say. Great to have control of the flames, big glass front is great and stays clear so we can enjoy seeing the flames. Used rear flue connection, great draw on this. Very pleased with Stoveworld, helpful on phone.
06/12/2022
Matthew
Faultless service. Prompt delivery within a week. Super quality stove for the price!
05/12/2022
Anthony Morris
You Guys are very professional great service will recommend to my friends without hesitation????????
05/12/2022
Baz
Cracking stove,works well.
Very impressed with service and delivery,highly recommended
05/12/2022
Lee davies
Fast service parts were well packed
04/12/2022
Kevin
We found Stove world while searching for a stove online. We looked at the reviews and decided we'd take a chance - absolutely thrilled that we did!
Simple purchasing process and were also able to use a payment plan (which is really helpful). We booked shipping, choosing a preferred day for delivery, even though they couldn't guarantee it, they would try.
The stove arrived, sealed and packaged on a pallet, on the chosen day after recieving tracking updates. Unwrapped it and the stove looked great!
We lit the fire and have used it every night since. It takes good sized logs with phenomenal heat!
The heat from it is phenomenal! Thanks for a fab fire and super service!!
03/12/2022
Donna Porter
It did its job and was sent promptly. thank you
02/12/2022
Simon
Excellent burner very happy with it and looks great, very good quality, lovely warm house this winter.
02/12/2022
Daniel
Although I'm still waiting for fitting of the stove so therefore can't comment on performance I was delighted with stoveworld for price and quality of the stove. Ordering was straightforward and they communicated well with regular emails. My only problem was with the delivery company which was nothing to do with stoveworld, they dumped it right in the middle of my drive in the pouring rain meaning i had to come home from work and pull it into the garage
01/12/2022
Douglas McKay
Ordered online and the pictures online don't do it justice very good quality and looks fantastic cant wait for it to be fitted.
The way it was packaged and delivered was Brilliant everything very protected.
Would also like to say the customer service was great. Would highly recommend.
01/12/2022
Sean Rawlins
So pleased with fire. We went for the burnt grey and it looks amazing. Excellent value for money,can’t fault the fire or stove world in anyway. Would highly recommend both.
01/12/2022
Jonathan Foat
From the beginning, had updates regularly, delivered well packaged too, unfortunately my husband managed to break the glass ( by thinking he was He -man) unfortunately stove world were closed then , so phoned them first thing next morning, not only did they have spare glass in stock but even gave me a £15.00 discount and true to their word it was delivered within 4 days. They also said that a black handle which I had paid for was on order so they sent me a different handle instead and would post the new one out to me. 5 stars plus from me and I would definitely recommend Stove world.
01/12/2022
Lisa Hall
Great service from Stoveworld was kept up to date with the delivery which was prompt the
Drivers were really helpful not installed stove yet need to do some work outside no photos yet sorry
30/11/2022
Jane Cooper
Bought this great log burner 3 weeks ago, is perfect for the value, heats our 3 bed semi-detached house and is already our 3rd week without using central heating lol.
30/11/2022
Arturs
Lovely stove .. love the large glass door.
Only problem is that as you close the door the top pin in the door hinge works it’s way loose - I have to remember to keep pushing it back down or the door comes off .. yikes
29/11/2022
Adele Swindle-Phillips
It works! And it works well. It is still fairly new and I have only run it aggressively once. The heat output is good and the after burner worked really well.
The reason for 4 stars is because it is very difficult to clean. The photo shows the aftermath of getting the Ash out and lighting it. I washed the hearth this morning! It is impossible to get the Ash out of the fire bars without spreading it everywhere.
Plus the tool set needs to include tongs!
29/11/2022
Steve
Very pleased with this woodburner it seems very well made, nice to look at, and so controllable and uses less logs than our old multi fuel. Would recommend to anyone looking for a sensibly priced woody.
29/11/2022
Peter Goodchild
I’m so impressed with this company, I called to clarify delivery times before ordering, I got through easily and spoke to a really helpful chap who answered all my questions. Communication was great I was informed when the log burner was in stock and when it would be delivered. The product itself is beautiful and well made. Don’t hesitate to use this company.
29/11/2022
Jen hunt
Great service and fast delivery
Ordered this to fit older country kiln aspect and it fitted exactly
28/11/2022
Ros
I was initally annoyed that I couldn't pre order the stove whilst they were waiting for more stock to arrive and was told to keep an eye on the website and to order when it became available again. This was annoying as it meant having to check daily, to ensure I managed to get one before they sold out again. That aside, the stove showed up on a pallet, very well packed with good communication regarding shipping times etc. The stove is very nicely put together and looks very good quality and value for money. It has not been installed yet, so can't comment regarding how well it operates yet. I ordered the chimney extension box option that goes on the back, meaning the entire top of the stove is clear and allows the chimney to run closer to the wall. I also bought the teardrop shaped tinted glass hearth. Looking forward to getting it in action.
28/11/2022
Chris Bashall
Arrived very well wrapped on a pallet. Nicely made and looks good in situ. Very good communication regarding progress and delivery. Very happy
28/11/2022
Chris Bashall
Quick , great service, and perfect replacement glass !Just the job
27/11/2022
Mr Adams
First of all, the stove was delivered quickly, well packaged and on a small pallet that meant I could get it inside my garden and into the house on my own.
The stove itself is easy to put together and move into position.
When lit it produces a nice heat, not too hot for our home. It has a fairly small burning area so make sure logs aren't too big or chop them down. Lights quickly and all controls are easy to use.
Yes, the handle opens across the glass but I use the free heat glove we got with the stove which keeps me safe.
The ash pan is small and when removing it causes the grate to empty into the space. This is a pain but a long handled kitchen spoon handle gets into the hard to reach corners to clear them out. There is enough space under for me to vacuum and clear any ash that fals through.
Overall very pleased for an excellent price, DEFRA approved and clear skies means you burn though wood etc quicker but less pollution released
26/11/2022
Cate Geddes
Absolutely beautiful stove. The grey colour is lovely. Your picture doesn't do the colour justice. I love it.
26/11/2022
Lloyd
We've not installed the fire yet, but it looks great and the company were fantastic to deal with. The first stove arrived damaged (these things happen), I contacted StoveWorld and a date for replacement had been arranged within an hour and the stove swapped within 48 hours. Amazing service. I would recommend Stove World
26/11/2022
Vicki Leadbetter
Absolutely love my stove! When I ordered it it was out of stock, so was not not expecting to receive it this side of Christmas based on other websites I’ve looked at, but was delighted to get a call to say they were back in stock and I received minea week after ordering. Delivery was straightforward and the delivery guy was friendly. As for the wood burner, it is just what I hoped for, it gives a great effect and does give off enough heat to take the chill out the room. Looks beautiful too. Thoroughly recommend the product and the company.
26/11/2022
Francesca
Couldn’t be happier with our new stove. From the price, ease of ordering and receiving it 7 days later. Looks perfect in our home and is giving out lots of heat. Still not put on the central heating! Thanks again stove world.
25/11/2022
Natalie Calvert
Well….. where do I begin!!! The service was fantastic from the get go! Watching the video reviews helped us decide which stove we wished to purchase and it’s nice to see the genuine enthusiasm of Karl when he is reviewing the stoves. It did make us laugh when he got so excited about operating the air controls. The stove was delivered when expected and was packaged so well! We had a little query and they came back within hours and answered the query and offered additional support if needed. The stove is cleaarly one of amazing quality and we look forward to using it when connected. Fabulous work Stove world!!!
25/11/2022
Jasmin
Searched the internet for a Bio ethanol log burner fire but most looked wrong or cheap. This is made chunky and looks good. Would recommend!!
24/11/2022
Adam Bedford
Excellent service….so quick to deliver
24/11/2022
judy champion
Looks great and really happy with this stoce. Arrived quickly. When we openeded the Stove a couple of days after delivery there was a crack in the glass from transit to delivery. Contacted them via email and a new one was dispatched straight away. Great service.
24/11/2022
Darren Mckenna
Recently purchased this fire. It looks and feels quality. Great product at a great price. The wide glass is great for viewing the flames. It was delivered on a pallet very well packaged/protected. Would definitely recommend.
23/11/2022
Dave Hollins
Very good quality. Warms a good sized room.
This is my second one.
23/11/2022
Susan Andrew
Makes a big difference to how much heat our stove chucks out!
23/11/2022
Ella
