Customer Reviews
excellent service, well packaged and very easy to fit
25/12/2021
john Ireland
I ordered this glass hearth to extend my exit hearth.
The product is perfect good value for money and excellent service I am very happy.
23/12/2021
Stuart Adams
Fast delivery and it does what it says in the description
20/12/2021
Margaret
Stove not being fitted till January but brilliant service from Stoveworld. All queries answered quickly and prompt delivery .
20/12/2021
Tessa Sawyer
Perfect product and service
20/12/2021
Barbara Brash
Very good bends my fireplace opening was quite restricted and was unable to position the wood burner in the correct position with the straight pipe. I used two bends and it made the job easy and the wood burner conforms to all the required regulations.also great service from stove world.
18/12/2021
Steve
Very pleased with price, delivery and aftersales. Delivery recieved with damaged flue pipe, Stove world informed and it was sorted next day. Stove in and working as good as description. Very Pleased
15/12/2021
David Adams
This isn't installed yet but the service from this company is superb. The stove I originally ordered was out of stock and I was offered the Ecosy+ Snug 7 to 10kw
It was delivered on time and is going to look stunning in my newly renovated home.
13/12/2021
Amanda Jones
Wow,what a great wood burning stove .I was let down by two heatas engineers and also offered some ridiculous quotes by others. So I did a lot of research and decided to do a self installation also informed my local council but they haven’t got back to me.so I carried on regardless this was a big job for me so I did it in stages as I am in my sixty’s and have health issues I followed all the rules and regulations and have documented each stage of the work involved. And now I have a lovely wood burning stove installed and this stove really does throw out the heat it’s very easy to light and clean and very good on fuel. And is a lot cheaper than running the central heating I even boil a kettle on it.it’s a winner also must mention the great service and information from stove world a very good professional company and the only one I will use. I was quite happy to pay for this installation but have saved my self a lot of money.
12/12/2021
Steven Dyba
Having been promising ourselves another stove after we moved house we finally opted for the Ecosy Newburn. It was mainly for its compact size and the location we were fitting it.
It arrived well packaged on the pallet, and delivery guy did his best to get it as near to final location as possible.
It’s been in about a week now, and very happy with how it performs having come from using a much older Hunter stove.
Very easy to get fired and up to temperature, stays clean compared to older type stoves.
Biggest positive, the wife has not complained about being cold since it was fitted.
10/12/2021
Graham
First class service from the company. The Panoramic wood stove is beautiful and very efficient. Highly recommend this as it’s all about the view through the large glass screen.
10/12/2021
Kevin Riches
Bought as an early Christmas present and has been installed for over a week, very impressed with the look and the heat it give out is fantastic. It has been a great investment as ithas given us the conservatory back for the winter.
08/12/2021
John merrilees
Fast delivery, well packaged to prevent damage, delivery accommodated restricted access. Instructions that came with it are generic stove ones, although a specific set of instructions for this stove exists online!. Stove itself is nicely made (in China surprisingly) and appears to be quite well thought out. It hasn't been connected and therefore my following comments are from a long term stove user perspective only. It would have been nice to have a direct air supply option, I will arrange direct supply ducts adjacent to the two intakes on the underside myself so as to minimise room draughts. Cleaning out of what appears to be an air flow area under the ash pan looks like it could be a faff as there is a lip at the front. This could be better thought out. Otherwise a nice design, with fins on the boiler cross tube to help efficiency.
08/12/2021
Julian M
Bought this stove from you just the other week, from start to finish what a great experience. Fantastic staff so helpful and knowledgeable about their products, i live in Ireland and the stove was with me in just 5 days totally amazing. As for the stove itself what a gem, so cosy without overheating the room, fantastic view of the flames and so controllable and economical absolutely brilliant
06/12/2021
John Brennan
Really happy with my purchase. Love that it’s a bit different too. Thanks for the great service too.
06/12/2021
Kim Hemming
Very happy with my purchase it looks great and gives off a lovely heat perfect for my living room and cosy for the crisp cold winter nights. Fast delivery I would highly recommend this fire and it is reasonably priced.
06/12/2021
Tracey Rowe
I accidentally broke the glass trying to shove a log that was too big for our wood burner in it. It was not a good day for me ????
The service and delivery was superb. I’m happy with the product and think my husband as just forgiven me!
04/12/2021
Jennifer Shreeve
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Quick delivery. Now fitted. Nice and easy to understand and use. So far very happy, but ask me again in a year!
Excellent service from the company, and help from the driver . Makes all the difference.
04/12/2021
Chris Pemberton-James
Order was delivered quickly and was packed exceptionally well and was received in perfect order.
It’s expensive for a piece of glass but it fitted perfectly.
03/12/2021
Terry Egan
My stove arrived promptly as described in advert. Cannot say what like for fire as awaiting fitting but service and comms great
02/12/2021
Elaine Pouliot
Super stove, delivered in quick time.
02/12/2021
Daryl Morgan
Ordered to replace cracked existing bricks - comes well packaged & protected and fit into my stove with ease.
Very happy with product and delivery speed.
01/12/2021
Nial
Just had this lovely stove installed by Cottage Stoves of Whitchurch - Very happy with the service and quality
29/11/2021
C BOWES
Just had the stove fitted and we love it. We replaced an old gas fire which was getting very expensive to run. This throws out some serious heat for a small fire and is lovely to look at. Great quality and amazing value.
29/11/2021
Stephen K
Very easy to order with conformation in seconds.
Delivery date arranged and again confirmed within seconds.
The Stove was delivered on the day requested with no issues whatsoever, the deliver driver was very helpful and put the pallet exactly where it was easy to move.
Not being fitted until the new year but it has been unpacked and checked and no issues what so ever.
Overall a very easy, pleasant transaction, stove looks great and very much looking forward to it being installed.
27/11/2021
Colin Dowding
Wonderful fan and powerful for size. Great company to deal with and fast delivery
25/11/2021
David Lamb
Great fire, arrived fast and was really well packaged, came on a small pallet also had a glove and brush to use
25/11/2021
Matthew Henderson
Very happy with it, delivery was on time which it was crucial as we had someone the day after to have it installed. The stove itself is brilliant, great looking and super easy to use, is a joy in the winter days WFH next to it. Very happy with it.
25/11/2021
Mario
Amazing addition to our garden. I cannot recommend enough the service, speed of delivery and the fire pit itself.
Just amazing. Thank you.
24/11/2021
Rhidian rees
Great service and good quality products
20/11/2021
Deborah spencer
Lovely stove and changed our victorian tiled open fire place to multi fuel stove. Our choice was limited by the cast iron fire surround.
The Snug 5 was recommended. Ordering and delivery was all very efficient and timely.
The handbook isnt very clear. The first operating requires 3 small fires to "temper" the stove. To avoid paint flaking creasing,or peeling. Booklet doesn't give state what temperature range this should take place at, how much kindling to use in the process. Refers to using a stove thermometer but doesn't explain you can't use a stove thermometer on new stoves until the paint fully cured by tempering.
17/11/2021
Alastair
very happy with my purchase up and running nice and warm
17/11/2021
william egerton
This a an excellent replacement grate, perfect for our stove. It arrived well packed and very quickly. Would definitely buy from you again.
17/11/2021
Tracy
Great quality and a good price.
17/11/2021
Wiz Alen
Just what I was looking for perfect thank you
16/11/2021
Conrad Buttle
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Great looking little stove. Perfect size We have had it fitted and it looks super. Great delivery service from Stove World. Would recommend this company and certainly use them again. Thanks
15/11/2021
David Roberts
