Customer Reviews
Love my new stove....a first for me. I'm only at the tempering stage but I think it look great. Can't wait for cooler weather. Thank you
22/05/2020
Anne
Hi thank you so much for your email and I had already planned to email you saying how delighted we were with our purchase from you! I have to say, from the moment I saw your product advertised in a google search, your excellent website and highly informative videos, I was confident that I was dealing with some expertise in the world of stoves! (See what I did there!). Then, I had numerous questions that Kelly answered promptly despite working from home at this difficult time. She was excellent and responded quickly and knowledgably. Then after my order, I had to amend some items and nothing was too much trouble for her despite my dithering! Delivery speed was amazing and as scheduled despite the complex circumstances we are living in.
Well the stove is fully fitted now and working perfectly (within tempering guidance) and we feel it has really added some style to our fireplace and such an improvement on our outgoing stove that we’ve recycled to our gazebo! I would highly recommend your company and I honestly cannot believe we’ve been able to buy such an up to date, efficient and future proof stove for the money it really is exceptional value for money. Buying cheap is not always cost effective but when you combine the value and the calibre of this retailer, it is very heart warming! ❤️
Thank you so much and I will gladly publicise and applaud you everywhere I go.
Best wishes & stay safe
Ben
21/05/2020
Ben Smith
Fantastic bit of kit. Now used a few times and am very pleased with it. not to good to start with but as i learned to use it no problems. Delivery was very fast 3 days from order to use. The price was superb and great value. Clive Strudwick
15/05/2020
Clive
Having bought the @Stoveworld Cove Green Machine and chimney extension I am over the moon with the oven and it has been a great addition to the outdoor kitchen set up, great product and great customer service too oh and it cooks some mighty fine pizzas in around 60 seconds, thanks guys.
All my best
Peter
13/05/2020
Peter
I am extremely pleased with my pizza oven purchase which has been my second from Stoveworld. I now have the 2 alongside each other for when I want to cook for bigger groups. The Green Machine is wider than my original oven and I think the extra room is great. These really are great value for money and as they aren’t ridiculously heavy you can easily construct a base. The service from start to finish was exceptional and Kelly was extremely helpful.
30/04/2020
Lee
The Panoramic was bought to replace a 30 year old stove. The old stove still produced plenty of heat, however the modern stove produces more heat with less fuel that lasts at least twice as long! It still seems odd that a couple of logs will last an hour whilst still pumping heat into the room. Very impressed and would highly recommend.
20/04/2020
Tony
We have owned this stove for just over a year and all I can say is wow!! We were concerned because it seemed so much cheaper than other versions but needn’t have worried. It’s solid, absolutely stunning to look at and supplies more than enough heat. So glad we chose it!!
30/03/2020
Eve Latcham
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Ordered and received the Ottawa 5 Defra Stove and was fitted in the revised fire place and what a little beauty it is, well built and looks great we adhered to the break in instruction and now working fantastic, for a small multi fuel stove it pumps the heat out, brilliant stove and worth every penny.
13/03/2020
Ray
Great service with fast delivery.
Grate fits but was expecting it to be smaller than shown on the site.
Shown as 300 x 170 but was actually 310 x 175
Fits and in use but no play for expansion later on.
05/03/2020
Ian Modral
Bricks arrived quickly along with replacement grate. Postage very reasonable. Stove all fixed up at very good price.
23/02/2020
Maggie Hansard
Excellent service, grate arrived quickly, postage was very reasonable.
23/02/2020
Maggie Hansard
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
We had a large fireplace to fill and wanted something a little different. We are over the moon with the way it looks. We use the oven for roasting chestnuts and warming bread the house smells delicious.
I ordered this over Christmas and it arrived within 3 days. I received a great service and can't recommend it enough. ( Pictures uploaded to gallery by SW )
03/02/2020
Sarah Morris
I bought a Hampton 5 with stand in December 2018 and was so pleased with it I bought another Hampton 5 (without stand) for another room last December. Its easy to light and get going and extremely efficient compared to our earlier generation stoves. The afterburn is fascinating to watch once it gets going. The only problem we found is if you have the rear box for the rear flue entry, the provided rope seal is not liquid proof if you have any tar deposits condensing in the flue and it will leak out. Stove World later advised also sealing with a heat resistant silicone and that has cured it. Service was good and the goods arrived well packed and on time. Thoroughly recommend both Stove World and the Hampton.
22/01/2020
Mr David Poole
Dear Stoveworld
We recently bought a woodburning stove from you.
We are delighted with it, thanks you, and also with the service we received before, during and after the purchase.
Many thanks
20/01/2020
Bob Tucker
Absolutely gorgeous little stove! It’s looks stunning and I had excellent customer service. I. Couldn’t be happier and I would highly recommend stove world and the stove itself.
13/01/2020
Nikki
Bought this stove 3 months ago and it’s been lit most evenings since then. It is small but the window is big and you get a good view of the burning logs. The glass cleans easily. It is easy to start a fire using both vents and even when both are shut, the fire keeps on burning nicely. This stove is top quality for the price, just as good as stoves that cost twice the price. It warms the room up nicely despite its small size.
11/01/2020
Veronique
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
6 months plus usage of this stove now, its on every day, no faults at all, haven't replaced any internal parts, all still very good considering constant usage, only burning seasoned and kiln dried woods. Have all the spares, internal from stove world for when I need them including stove glass.
Using stove thermometer to keep things right.
Hope this helps if you are wanting this stove, its a little cracker for the price.
Tony, Tosh
08/01/2020
tosh
*Delayed review* I’ve had this stove for 3 years now and it’s perfect!
I’ve replaced the fire bricks (replacements sold by stoveworlduk) once since having it as the top brick broke in half.
The stove puts out a lot of heat and burns every efficiently and the two vents allow you to control the burn better.
The ash tray below is large enough to collect ashes, but the tool to take the tray out isn’t great for me. I don’t use it as I usually empty it when it’s cold.
Favourite part is the glass. It’s huge and so mesmerising. It’s made my home so cosy, exactly what I wanted.
Overall - Brilliant stove at a great price. Customer service is exceptional
28/12/2019
Louise
We bought the wrong stove (too hot for our room). Stove World UK very helpful in organising return and exchange etc. All very prompt and efficient.
26/12/2019
Jennie McShannon
Fabulous stove! Really couldn't be happier...easy to light, heats up rapidly, economical, lovely clear glass all at a bargain price. Absolutely delighted.
29/11/2019
Maria Callaghan
I’ve had this log burner for two days. It’s glorious! It looks beautiful in our original brick chamber, the large screen makes it a real focal point when wood is burning on it - why watch the TV what you can watch this?! It’s super easy to use - we are a first time stove family. The quality of the stove is very high - the local stove fitters also commented about the great quality and especially for the low price! Get this stove - we are over the moon with it!
20/11/2019
Jason
Lovely stove looks very elegant in my new fireplace. What a difference to the warmth in the room which seems to seep into the whole house! Would recommend. ( Picture posted to gallery)
18/11/2019
Yvonne Larkin
We love our new stove , economical, clean hardly any ash, it looks great and really puts out the heat , a little power house! Great buy!
15/11/2019
Darren
My second stove and so easy to use I love it. Looks sleek in my room and even shutting off the air flow to really low the wood still flames and the glass keeps clean
14/11/2019
jean tandy
This is out first ever stove and I can't keep away from it! :)
easy to control and it looks amazing.
Try not to drop it on your leg when its being delivered though, it really hurts!
01/11/2019
Jay
This is the second stove we have had from stove world, both were supplied via our installer. This stove is brilliant, looks amazing and we absolutely love the huge window, who needs an open fire when you can have this view with a stove! Very happy.
25/10/2019
Roxy
Another review for stove world,
I get ALL my gear from here, would be a fool not to, Stove World will look after you, from point of sale, right through to ANY questions you may need to ask, I am a verified customer, and very glad to be so, very good company, excellent customer service and very good fair pricing.
Remember if you want to buy a stove, you will need spares, without any hassle ect. this is the place to buy from.
Tony tosh.
22/10/2019
tony, tosh
as usual, from stove world, first class product with first class delivery, buy here, forget elsewhere.
22/10/2019
tony,tosh
I could not be happier with my Hampton 5.
I did quite a bit of research before choosing this log burner and I’m so very happy that I chose this one. There are so many things that make this little stove great! It burns logs beautifully and is so easy to control. The glass stays really clear so you have a really great view of the fire. It also looks wonderful and feels like it’s made very well.
We have had our Hampton 5 for about 6 months now and have enjoyed using it so much. It’s a massive treat every time we light it and it heats up very quickly and really warms our house.
To be honest I can’t think of a negative thing to say about it. Customer service has been wonderful and I am a truly chuffed customer.
I would 100% recommend this log burner.
15/10/2019
John Washington
This is a fabulous stove. Looked at lots and this is one of the best looking. It is perfect for our hearth, easy to clean, exactly what we were looking for at a really good price. Highly recommended.
11/10/2019
David Dunn
Great purchase, aesthetically very pleasing and throws out far more heat than expected. Customer service was good and fast delivery not to mention it’s reasonably priced. Just buy one.
29/09/2019
Liz B
Absolutely fantastic design with efficiency to burn all smoke and soot and preheated airwash keeping glass clean. Once the yellow flame has gone, air can be turned down to keep the charcoal glowing for another 3 hours.
27/09/2019
James Reed
Cannot fault the customer service at Stove World. I have bought the Dog Grate as a temporary measure as I intend to buy the Panoramic 5k stove (or something a bit bigger if I can)
Speedy delivery and good advice about what I need for my future purchase. My only slight criricism would be that I thought it would a bit bigger but I think that is mainly that my fireplace gap is pretty big and not down to the Dog Grate as it's lovely, solid and fab quality.
Totally recommend this company if your looking for anything stove or fire related.
24/09/2019
Rita Melville
We love our pizza oven & it’s always a good excuse to have friends & family round, they never say no!
20/09/2019
Jan Green
replacement fire rope kit for Ottawa 5kw,
easy to fit
very good replacement
17/09/2019
steve
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Have been using this defra stove for the past 3 months and its brilliant, we have a 14 ft by 18 ft lounge, this little 5kw stove is more than plenty enough, just burning wood only.
We leave door open to let heat out to the kitchen and up the stairs to bedrooms, and wow does it do the job, cant believe how good it is. Just got new combi boiler installed, and we are only going to use it for water heating, because of this little stove it really does warm the entire house.
Plus you can get all the spare parts you will need from stove world, and I have purchased quite a few, to keep this brill little stove spot on, not that they where needed, just want this stove for ever.
tosh, tony Weldon.
03/09/2019
tosh
