Customer Reviews
We are really pleased with how efficient this stove is, especially at the price point. Easy to clean and looks lovely, we bought the brass handle pack. I would buy this stove again.
08/01/2026
Lauren S
I fitted a new Hampton 5 for a customer a few days ago. I initially found that the stove was quite hard to light and there was an issue with the draw due to the efficiency of the stove. I found that far problem was that more pre-heating of the flue was needed than on other stoves of this class. Once lit it was excellent and the customer was very happy. Knowing the postage was £40 on top of the listed price would have been useful before quoting for the fit. Overall, not a bad stove, better than most but wouldn't be my first choice to fit myself.
06/01/2026
D Mortimer
Received log burner on time,well wrapped .Looks a good solid fire and as advertised.Happy with purchase.i had one query before ordering which was dealt with a return email.
06/01/2026
Margaret Wells
We recently purchased the Leo Cylindrical Pure Bio Stove, from the point of the initial enquiry to the delivery of the fire the service provided was very professional, the fire it self was in fact better than we expected and it has provided the finishing touch to our newly decorated lounge.
05/01/2026
Paul Marshall
The order process was straightforward and the stove arrived quite quickly. Delivery driver was very helpful in bringing it right to the door on the small pallet truck. Stove looks great and am very pleased with it. The large glass window looks great. I have ordered the tall log guard though as the existing one is not very high.
Customer service were good, I had an issue with one of the panels inside the stove. They responded quickly and sent a replacement within 24 hrs.
Very happy with the stove and the company are great. Good value for money and good service.
05/01/2026
Pauline M
Quality glass delivered quicky. We damaged the glass and needed a replacement before we could use the stove for winter. Great customer service and help is ok hand all the time. We've had our stove 3 years now and couldn't ask for better
03/01/2026
Daley Wharton
Bought with grate product was excellent quality prompt service great price
01/01/2026
Pete
Prompt service excellent product
01/01/2026
Pete
Quick delivery from date of order. Easy to unbox & set up. Using most evenings where it’s got colder. Really happy with my purchase as makes my lounge feel cosy & toasty. I also like the fact it comes with a long warranty.
01/01/2026
Christine Walter
I spent a considerable amount of time weighing up the pros and cons of a traditional log burner versus a bioethanol fire. Having owned a log burner before, I knew how effective they are, but also how messy and dusty they can be. My main concern with a bioethanol fire was heat output, as I didn’t want it to become just a visual feature.
After much consideration, I chose the Hampton and can honestly say it was an excellent decision. The build quality and weight immediately impressed us, and it burns beautifully while producing far more heat than expected. We also added a heat-powered fan, which efficiently circulates warmth around the room.
We took the flue through the ceiling and the finished result looks fantastic. Excellent product, excellent service, and a well-deserved five-star rating.
30/12/2025
David Handley
Love my stove. Looks really good in my glass house and gives off a good heat. The team were really helpful when I had questions too.
30/12/2025
Angela Worth
We bought this stove for my dad as he lives in a big old house and keeping it warm was a nightmare. This stove is amazing does 13 radiators and his house is lovely and warm and doesn’t burn as much fuel as you would think. His house is the house I grew up in and I never thought I would utter the words it to hot in this house !!
30/12/2025
Andrew
The Heat this throws out is amazing , we could not have a wood burner , this cuts out all the faff , so easy to set up , works like a dream .The fuel is expensive but we are very impressed and pleased .Service by stove world was outstanding , delivered 4 days early , cannot recommend enough
27/12/2025
Mark Jacobs
Great service arrived quickly and well packaged fitted our wood burner perfectly
27/12/2025
Wilson
We are delighted with our Panoramic bio ethanol fire. We were very nervous about whether the flame would fill the firebox (which it does on full chat) and whether it would actually generate any significant heat. Bought the fan after reading reviews that said it helps the heat distribution. Although bought mainly as a feature and a secondary heat source we were pleasantly surprised at the amount of heat it generates. It is very noticeable even in a large room with vaulted ceiling!
Very well packaged and secured on delivery. Not seeing the 4 hr burn time that others have reported, more like 2-3hrs on a litre of fuel but we tend to run it on full to get maximum effect. We got it set up in time for Christmas which has been perfect. Would highly recommend!
26/12/2025
Rupert Reader
Lovely wood burner. Easy to use and clean . Really good delivery service
26/12/2025
Mike
Very impressive delivery and a lovely wood burner
26/12/2025
Mike
Perfect stove, quickly delivered, great customer service, altogether highly recommended!
25/12/2025
Hanna
Very happy with my new stove. It arrived quickly, was securely packaged and works exactly as it should.
I'm delighted!
25/12/2025
Margaret
excellent construction, really high quality and cheaper than its competitors, really easy to use, it has totally transformed our wood burning stove.
24/12/2025
Tim Knight
Firebricks arrived ahead of time well packed
24/12/2025
Chris Saunders
Beautiful and blinkin hot.
We had recently installed a 5kw ecosy stove in our last house before moving this summer. (Bad timing) anyway.. I knocked out the fireplace and had this stove installed.
It is beautiful to look at, massive glass window which is perfect. It is so efficient there is hardly any ash afterwards. I am so impressed with this stove I would 100% recommend it to anyone else.
23/12/2025
David Jones
Great item, just perfect size as insert for stove. Would highly recommended this seller as their product is very robust and easy to use.
23/12/2025
Kerr D Brand
Excellent fire. Lovely wide window, easy to clean. Stoveworld were very prompt with delivery. No problems!
22/12/2025
Christopher Arthur
Excellent
Quick delivery
Well packaged
22/12/2025
Cherry Triston
Can not fault the service from them and the log burner is awesome for the money!! Everyone that’s been round since it’s been loves it!!
21/12/2025
Lee Shepherd
Seriously good. Arrived well packaged on a pallet and simple enough to set up and get going. It’s very heavy and you’ll need two strong people to put it in place but it’s very sturdy once it’s there.
Gives a lovely amount of heat and looks just like a real log burner. Very very pleased
20/12/2025
Paul Greenland
Great company and great communication and great product
19/12/2025
Danny Williams
Bought this product from Stove World recently and was highly delighted with it. My order was dealt with quickly, received an e.mail within minutes. A tracking number allowed me to follow the delivery. I contacted the company following the delivery and thanked them for their service
The sales person was very polite and friendly.
19/12/2025
David Blair
The Ecosy+ Hampton 5 is exactly what I was expecting and hoping for. It keeps my room cozy and provides a lovely flame, just perfect for snuggling down in front of a fire. The handle was easy to install, and it works great. There was a delivery issue with the courier, and the StoveWorld team was very efficient in sorting that for me. I couldn’t be happier.
19/12/2025
Campbell
Amazing product & amazing service, would highly recommend
17/12/2025
Jane Coombs
What a beautiful stove which burns really well. Cannot fault the delivery and service from stoveworld. Brilliant fire for the price.
17/12/2025
Josephine Drury
We just moved into an old cottage with a few strength gaps..one of which was the old multifuel stove that leaked and which we gratefully condemned to the skip on moving in. We were lucky to find Shaun the Sweep ( seriously, that is his name!) who volunteered to find us a suitable multifuel stove at a reasonable price that was suitable for our old fireplace. And so it came from Stoveworld, on time, in a crate, unloaded for us with a smile three weeks before Christmas, just like it said on the order. It was installed within 48 hours and it is FANTASTIC! Stoveworld have been brilliant. I haven"t used the complaints desk yet because there's nothing to complain about!
Now, you can buy an expensive stove (our last one cost two grand) or you can buy the stove you need at almost a third of the cost because you've spoken with the nice Stoveworld people.
Support small businesses and do yourself a favour! Stoveworld gives exceptional advice and products. You know it makes sense!!
16/12/2025
Ronald Ward
Fantastic product . Excellent service from start to finish . Log burner is exceptional . The price point was also very very reasonable . Hoping to buy another stove next year and will be back to this company for sure .
15/12/2025
Lesley Ylung
Great looking stove, easy to use with only the single control. Service and delivery really good and both Stove world and third party delivery contractor kept me up to date with information.
15/12/2025
Richard Wathen
This burner is beautiful, amazing value for money.
Looks amazing in use and I would highly recommended
14/12/2025
Lauren Rockett
