Customer Reviews
The Panoramic 9 was perfect for us as our chimney chamber wasn’t very deep but was quite wide. We didn't want the stove protruding too much but wanted something quite wide. Build quality seems solid, paint finish is excellent, we added the black handle as an extra as we thought it looked better. This handle gets hot vs the supplied wooden one but they do supply a glove.
22/11/2025
Anthony
Excellent fast service. Thank you
20/11/2025
Sylvia Marden
This is my first bio-stove, I did a lot of research and landed on these. I have not been disappointed it is solid and looks exactly like a woodburner but it is really simple and clean to use and makes the lounge really toasty. Stoveworld delivered it promptly and the item arrived very well wrapped and on a pallet. I am very happy with this product and have been telling everyone about these bio-stoves.
20/11/2025
Emily
Absolutely 5 star for this stove! It looks great and I didn’t expect how much heat it puts out. Bought it for a garden room with no heating in and it warms up the room nicely. It makes the room look cosy and 1 litre of fuel burns comfortable for at about 4 hours. Highly recommend!
20/11/2025
Groom
Very pleased with the service
19/11/2025
Andrew Harts
I was very pleased with the whole transaction. In particular the delivery driver went the extra mile in helping me in with the heavy granite hearth. It's a lovely product and much better priced than the equivalent I found anywhere else.
18/11/2025
Eric D Wilson
Excellent service, excellent fire, delivery was very quick the packaging/pallet was first class, all fitted and working a treat, cannot believe the difference form our old fire.
It's very efficient, easy to light, easy to clean, all in all a superb bit of kit.
18/11/2025
Steve Barnard
Brilliant service and a brilliant stove, the delivery went very smoothly and the stove was really well packaged, now it's installed I can't fault it, I would definitely recommend.
17/11/2025
Peter Donovan
We had been deciding on which fire to buy for ages and were very keen on a cylindrical electric one. However after discovering Stove World, we saw this Bioethanol one and after watching the video, we realised it was exactly what we were looking for.. A real flame, no wire to plug in and it is so lovely and warm. We are awaiting some ceramic logs and still have the flue to fit. Great service from Stove World, very quick delivery. Running costs are approximately £3 per night for the fuel. We love it!
17/11/2025
Emma
Perfect fit a little over priced if I’m honest but they do what they need to do
16/11/2025
Ryan
Had a problem fitting the fire rope kit for Ottawa 12kw. Contacted customer services and was offered full replacement which was delivered within the week. So no complaints.
16/11/2025
Mrs Margaret Davies
We love our bio stove its so easy to use and fits perfectly in our fake chimney breast style media wall. The only downpoint was the lack of instructions for setting the stove up which is pretty important for something that could easily go very wrong. The stove came with quite a few little pieces and there was no directions whatsoever on how or where to put them all and we couldn't find anything on line, we still dont know if the little flue thing and blanking plate on top is on correctly!
16/11/2025
SALLY YOUNG
Amazing! Easy purchase process, quick delivery with regular updates, from Stoveworld. Absolutely loving our new Wood burner. Much more efficient than our old one
16/11/2025
Samantha Kellett
Really pleased with the extra tall log guard. It arrived quickly and works perfectly to prevent logs from falling out of the stove when you open the door. Simple to install by sliding the original log guard up and out of the stove, slide the new extra tall log guard in and then slide the original log guard back in on top. Exactly what the wood burner needed!
16/11/2025
Mrs Kerr
The glass on my ecosy stove broke (I think it was my fault….) and I ordered a replacement from stove world on line (very easy) and three days later it was here and fitted, brilliant service.
Thank you Stoveworld.
14/11/2025
Phil
What a fantastic experience from start to finish and so quick on the delivery. Living in a chimney free house and really after the real fire look we did a fair bit of research into Bioethanol stoves and took the plunge we are not disappointed. It’s fantastic, looks good, clean and doesn't smoke or smell . We absolutely love it and can't wait to fire it up of an evening giving out perfect warmth to the room. We are delighted and loved the videos on the website to help us choose the right model for us.
14/11/2025
Stuart Gibbs
Very nice stove with a big window. Looks contemporary. Easy to control burn rate and glass keeps fairly clean. Only burn kiln dried logs or the glass does go black quickly. Ash pan a bit fiddly to remove but minor niggle.
12/11/2025
Ant
Really happy with this, quick and easy set
up. Great quality, and easy to use.
12/11/2025
Chris
This kit fitted perfectly in our stove and made it look brand new! The two pieces at the top held together with the steel bars also arrived ready made which was great.
12/11/2025
Thomas Griffiths
Absolutely fabulous…present for my son to go with his new wood burner. He’s thrilled with it!
11/11/2025
Fay Pollard
I was a little sceptical about whether the fans made any difference, me and the missus sit opposite the stove and after a short while you can feel the heat reaching across the room to where we sit. I do believe they can make a difference and are quite pleased with the double fan version. Excellent.
10/11/2025
Keith Clewley
Good fire tray, as robust as promised.
Very good delivery, really helpful and friendly.
07/11/2025
Victoria Meller
Really good choice of beams at very affordable
prices. The delivery was trouble free
and it’s already installed complimenting
our new multi fuel stove.
07/11/2025
Michael. White
Amazing stove, great quality and exactly what we were looking for. Good clean lines, solid and weighty. We have underfloor heating and so a wood burning stove would not have worked in this environment so this excellent biofuel stove still gave us a cosy real flame and a moderate heat output. Perfect stylish cosy solution in a contemporary new build environment!
06/11/2025
Emma
Very happy with our purchase of the Leo V pure bio stove. It’s looks great and has a decent heat output for its size. Looking forward to using it more often! Delivery was also prompt.
05/11/2025
Liam
From placing my order on the Website to taking delivery of my fire I’m 100% happy with Stove World
Excellent Company
05/11/2025
Tish
Really easy company to deal with, good customer service and excellent priced quality products. This is our second stove from Stoveworld
05/11/2025
Michael Milsom
Wow! I have been looking for a fire for my chimney free home for so long and when I saw this I decided to take the plunge. I am sitting here having lit it for the first time and I am made up! Super quick delivery. Only down side was having to wait for the bio fuel. I had hoped that you may get a little bottle with the stove. Anyone having the same issue of no chimney do not hesitate. A solid piece of fire!
04/11/2025
Alexandra Harvey
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Its good, really good. Bought to replace a Tiger 5kW we had for 20yrs and the top plate had fully cracked - noticed when stove was out for chimney sweeping.
Uses ALOT LESS wood and is super hot. My grate is fully shut and I've very little ash build up after 2wks of burning every evening.
Takes a bit to fire up if embers are left too long but that's user error and then I'm using too big pieces of wood!!
Very very happy and a sensible price. Seems well made - time will tell, here's to another 20yrs of burning free wood!
04/11/2025
Colin
Superb! Burns so much more efficiently than my old burner, fuel lasts so much longer, heats up two rooms, love the vent outlets as well, side outlet allows u to pull the bottom grate closed to burn wood only as well! Great service from stove world, was kept well updated on my order progress!
04/11/2025
Lindsay Charlesworth
Good replacement for the originals. Simple to install. Top brick design had changed so emailed support who advised the metal bars should be at the top.
04/11/2025
Andrew Simpson
Got more than I thought I was getting good quality good price all good
03/11/2025
Mr Paul Kelly
All good exactly what I wanted and working well
03/11/2025
Mr Paul Kelly
I'm so pleased with this stove. It's gorgeous, so easy to use and gives off lots of heat. I got the brass handle and it suits it perfectly.
03/11/2025
Katie
I absolutely adore my new fire bowl and have had a wonderful experience with Stove World. The item arrived in a timely manner and was even better than it looked in the pictures.
Additionally, I had one small query which Stove World addressed in the most customer friendly way possible.
I will definitely use them again and would recommend them to anyone who may be interested.
01/11/2025
Chris
Needed a replacement grate for our ecosy after 5 years. This one was recommended to fit and it’s spot on. Good, solid construction. Smelt a bit for the first burn but pleased with it. Would buy again if needed in another 5 years time.
01/11/2025
Lee
