Stove World UK Customer Reviews and Wood Burning Stove Photos
We welcome your feedback and love to see your photos. We are grateful to every one of the customers below who have got in touch and shared their opinions and experiences to help others choose the best possible stove for their budget.
Installed in Nov '23. It's a nice fire, burns ok and gives off the expected level of heat for size. Airflow helps keep the glass clear. It is trickier to get going without firelighters, compared to another Stoveworld fire we purchased.
Negatives: Beware that you can buy both the rear flue box AND the heat shield but they are incompatible with each other! You can only have one of the two, despite being allowed to add both. I did inform Stoveworld of this, as that was our plan, and they refunded us on the rear flue. However, they have not changed this page and so you can still fall into the same trap of adding both. The cost to us to rectify the issue was a larger hearth, more building work and chasing Stoveworld for a refund. They did not offer anything other than the cost of the flue to return and return P&P, nor did they apologise. Be aware of this when considering how customer reviews impact your purchase.
Overall 4 star, the fire is OK, the configuration less so.
I bought the Ecosy Hampton 5XL stove to replace an old stove that had seen better days. The difference in efficiency is astonishing. No more battling to get the fire going properly, and the heat that this stove throws out is unbelievable. So much warmer than our old stove, even though the official kW rating is considerably lower. It’s also very attractive - pay the extra for the brass handle, which makes a big difference to the look. Most importantly, our dog loves it!
So pleased with our new log burner, better than I’d hoped it would be. Looks great and gives out brilliant heat. Much more economical than our old one. Delivered promptly, thank you Stoveworld!
The team at Stove world were great. We ordered the stove and it was delivered within about five working days. The guy who delivered helped me to carry it into the house. The burner was installed and we have found it easy to use.
This is the second wood burning stove from Stove World and I have found the product and customer service to be excellent. The telephone staff are knowledgeable and most helpful.
Fantastic stove, really warm. Installing the stove was the best thing I have done to my new house. Fuss-free service from the company. Perfect. Thank you.
Stoveworld know how to make a log burner, this Hampton 5 xl is even better than I imagined, delivered in my requested day. Thankyou for the great service.
This stove is value for money, easy to use, the controls are very responsive and the design features are easy on the eye, and the viewing window let's you get lost in the flames !
Have had a few stoves from stoveworld uk and they never disappoint
Owned a number of stoves over the years. This one is simply the best. Excellent air control:- it turns right down to a slow burn. Secondary and tertiar air flow keeps the glass clean.
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