Submitted by: Josh Wainwright

Beautiful product, really classy! More importantly: Stoveworld UK were absolutely brilliant every step of the way. There a small issue with my stove (vent nob was different colour to what I expected) and they resolved it immediately when I emailed them - I didn't even need to send a picture to prove my case, they sent out the new part right away for me to screw on. Delivery organisation was really good too, even when I needed to change what I had originally requested. The actual delivery was great, the gentleman was extremely helpful with my difficult driveway and made absolutely sure that I was happy with where he was leaving the stove - so important as it is really heavy! Huge thanks to Stoveworld UK for this brilliant customer experience :) Tom and Olivia were the representatives that I spoke to, unfortunately I didn't catch the delivery operator's name.