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Customer Reviews

Good looking stove, all installed well and delivered quickly. Missing part was quickly sent out.
07/06/2026
Andrew M

Brilliant customer service, can't recommend Stove World highly enough! Easy to view their range, clear advice and guidance on how to choose the right fire for your needs, very easy to order, and extremely quick delivery. The log burner is exactly what we wanted and finishes off our redecorated room perfectly!
06/06/2026
Jane

Very pleased with how quick the replacement arrived and surprised by what had be supplied Would use stove world for any other log burner spares
04/06/2026
Colin Hendrie

Lady on phone v helpful. Excellent service
04/06/2026
Richard Pears

Brilliant service! Well packaged and delivered on time! We are waiting for cooler weather do we can use it properly but it looks fantastic!
04/06/2026
Carmen

With modifications it is a brilliant stove. Remove the DEFRA stop. Remove the side fire bricks and carefully cut them down so you are left with just enough to get to the bottom of the water jacket plus a bit higher at the front to hold the log guard in place. Add a steel plate to the inside of the log guard leaving a small gap at the bottom. This can be held in place with 2 small bolts. It will now heat the radiators, keep in at night, not drop too much ash on the apron. Does it all with only one air control and you don't need a glove for the door handle.
03/06/2026
Richard Symes

Ordered this for my son-in-law's birthday. He had been looking for a log basket. It arrived well packaged. He was very pleased with it. I would recommend
01/06/2026
Lindsey burns

Already have one of these installed well impressed with it so I've bought another one to keep on stock as ban on boiler stoves coming ( one installed 6 years old now no problems)
26/05/2026
Allan Stephenson

A great company, the product is really good quality, the delivery was quick and clearly tracked and well packaged. It was a really simple process to order and the price could not be beaten! Thanks.
23/05/2026
Lewis

Amazing customer service. Delivered within 48 hours!
20/05/2026
Tina Collins

Great outdoor woodburner arrived well packaged and on time. Very pleased. Am now thinking of an indoor woodburner from the same range to replace an open fire.
19/05/2026
Roger Marshall

Great stove with an elegant simple design. Efficient ordering and delivery. Excellent technical assistance over the phone when we needed to change the flue outlet from top to rear, which involved removal of the grate, fire bricks and baffles (The online instructions were rather lacking hence 4 stars!) Pleased so far
19/05/2026
Frances

We replaced our back boiler stove with this one and I'm delighted with it. Very smooth transaction, quick delivery, very well packaged and it was easily fitted. The heat radiating from it is immense. Very happy customer
11/05/2026
Elizabeth Mc Elroy

Amazing quality! Great value for money the surround was better than a lot of the show room pieces
09/05/2026
Mariam Mann

Very pleased with purchase fast delivery exellent customer service would highly reccomend
08/05/2026
Kim sullivan

A lovely glass front that enables you to see the whole fire Photos of its first lighting up after installation. Lovely and cosy
07/05/2026
Susan Slade

Absolutely delighted with our beam. Super quick delivery, really well packaged and looks great too. Highly recommended *****
05/05/2026
Mel

Great value and fast delivery. Please note: these are designed for Kadai fire pits made from thin metal. If you plan to use them with a thicker cast iron fire pit, you may need to widen the joint gaps using a grinder for a proper fit.
05/05/2026
Stephen

A recent installation of the Panoramic
05/05/2026
Focal Flames

Amazing! Warms the space. Looks beautiful. Great quality.
02/05/2026
Jade Bright

This is my third purchase from stove world and I did have a slight hiccup with delivery but that was quickly rectified and the customer service from Tom and Kelly was the best customer service i have ever had. The elk wow, what a beast, my son as heata inspire 45 and the elk is just as good, if not better,as it's performance is that of a stove with a price tag far north of what the elk carries. I am genuinely blown away just how good it is, and the stove world team are amazing. Once again amazing product and service. 5 star plus..well done stove world.
02/05/2026
lee cavender

Love this beam, very easy to fit, it looks like the real thing, super quick delivery from stoveworld, highly recommended
01/05/2026
Paul Henshaw

Selected a delivery date, arrived as agreed. Sturdy item, looks great with our Everhot stove. Will be buying another for our other home.
30/04/2026
G. Martin

Nice drop in replacement brick set for my Purefire cosey 5 SE from 2018
30/04/2026
Steve Banks

Purchased 2 stoves lately and a few times call for advice. The service I've received and the quality of the stoves is excellent. I am a chimney sweep but I do install work too. This company is absolutely the only company I need when it comes to fire burning assets. Highly recommend. Tony. A J Sweeps Chimney Solutions.
28/04/2026
Anthony Lowe

Very well built and solid piece of kit.
28/04/2026
Duncan Pitts

I spent a long time deliberating between a number of different stoves from different companies and finally choose the Windsor 7. Extremely glad I did. The company communication was excellent as was delivery. The stove itself is extremely well built and heavy (in a good way) Once lit I was surprised by how much heat it produced to the point where my girlfriend had to open the living room door. All in all I highly recommend this company and the windsor 7.
27/04/2026
Richard Hopkinson

Brilliant communication and delivery. We are new to solid fuel burners so the first lot we ordered (elsewhere) were too thick. These are just Brilliant fitted immediately and quickly. Pricing is reasonable as well. Will definitely use again when needed.
26/04/2026
Glenys Grass

2nd purchase from stoveworld uk. I initially bought a bioethanol stove for inside my new extension which is fabulous. My 2nd purchase was the outdoor stove. Extremely heavy and fabulous quality. I’ll be adding a second flue pipe to it to extend it out through my pergola. In terms of customer service- excellent, delivery-excellent, products-excellent. Value for money-excellent. Build quality-excellent. Highly recommend the products. 10 stars! Thank you
26/04/2026
Jason Gow

Really happy with our stove. Ordered online, came within 3 days, with excellent communication around delivery. The stove looks beautiful and really finishes off our living room. It’s great quality and we are really happy with it.
24/04/2026
Ellie McCandless

Excellent. Arrived on time. Delivery personnel asked where I wanted the pallet.
23/04/2026
Gary Thompson

Very pleased with order kept updated on delivery great customer service would highly reccomend
22/04/2026
Kim Sullivan

Great stove! I wanted one for long time, very happy with it. The stove was very well packaged, It arrived very quickly. We are so pleased with it. Great stove and great company, thank you.
22/04/2026
Fabien  Gautier

We’ve had our stove for about 18 months now and can see that the brick lining gradually breaks down through use. We imagine we may replace the lining at the end of each season or possibly every two years. The bricks are very straight forward to fit are a very snug fit. The stove looks new again. If you’re having your chimney swept professionally then you could ask them to fit the new bricks on completion.
20/04/2026
Robert Pounder

Love this fire, great quality, not flimsy and good heavy weight. Fast delivery although it was more expensive due to postcode. Blows my mind Delivery more expensive north of Glasgow. Would definitely recommend.
18/04/2026
Morven

Perfect pot for making my homemade bread!
18/04/2026
K Simpson