Customer Reviews
Absolutely love our new Woodburner, much more efficient than our older one and looks really smart. Customer service is spot o. As was the delivery
04/02/2026
Rachael Digby
Delivery was very fast, good communications along the way, can’t fault. Came extremely well packed on a pallet. Haven’t used yet, it’s currently outside starting to weather already it looks great! Excited to fire it up when weather permits.
03/02/2026
Jen
Really pleased with this hearth - it replaced a glass one that had spontaneously exploded. It arrived very quickly and looks really smart. We are very pleased with it! Highly recommend.
03/02/2026
Hilary
Lovely stove. Fast delivery. A few issues but sorted out immediately and cannot fault this company at all.
31/01/2026
Becky
I am over the moon with my new fire. I have had my eye on it a while and decided to go for it. The price is a little more than your typical biofires but it's justified in its quality. It looks and feels like a proper log burner. It has a heavy weight to it and the cast iron door makes it. The false flute adds that extra special touch. Much cheaper than having a log burner installed with real flame benefit! I am already thinking of getting another. Delivery was quick.
If you are contemplating- get it! You won't regret it
31/01/2026
Sian
the Ottawa 21kw we have is now 3 years old i agree the ash pan didn't last long but replacements and glass are easily sourced 12 radiators took a while to figure out size of stove rope right price cheers stoveworld
31/01/2026
Scott
The Ecosy Glove is well made, great quality, and value my order was promptly posted and well pack the service is excellent
30/01/2026
Carole Dean
If you want the water and radiators to get over 40c you'll need to take the two side fire bricks out. Don't do what I did by having two plumbers and a fitter out until I realised. The only problem with doing this is the log guard now doesn't fit but I'm sure I can modify it somehow.
The stove looks better than all other boiler stoves i've seen however I don't know if the efficiency to the water is as good as the less modern styles.
Heats 7 radiators and water tank no problem. Overall very happy. Stove world very helpful as well.
30/01/2026
Harry Kaye
Such a good stove.. Great flame and gives out some serious heat. Much more than we thought a bio stove would! Heavy unit and looks built well
29/01/2026
David Tomlin
Absolutely fantastic product, such great quality and gives off so much heat. Really happy with the purchase
29/01/2026
Emma
Very helpful and swift service. The stove was very well packed. It is now installed and, so far, we are very happy with it.
28/01/2026
Ken
Competitive price and quick delivery. Nice fire heavily built.
28/01/2026
Chris
Ordered some new fire bricks. Everything arrived quickly and efficiently in good condition thanks.
28/01/2026
Richard
Excellent quality stove. Perfect size, great burn.
Excellent ordering process and delivery great.
27/01/2026
lee dodson
Absolutely thrilled with this Bio Stove !! Thank you very much it has finished our room off lovely. Looks great in the corner when not in use and lovely and cozy when lit. We did a lot of research and so pleased we went with Stove World. Fast delivery and excellent communication. Stove is solid arrives on a pallet with excellent packaging. Definitely recommend !!!
27/01/2026
Julie
I ordered a Leo V Pure Bio Stove a couple of weeks ago- the purchase and delivery of it was quick and hassle-free.
First impressions were the unit was of a good sturdy weight of good quality with the finish really smart. The ceramic logs look really good and add to the feel of the flames when on.
The unit takes about 15-20 mins to properly get going and start throwing out heat, but once it does it's a really nice supplementary heat source with a very cosy feel.
Filling the fuel, lighting, closing off etc is all really straight forward, and loving not having to clean it up like I usually would with a log burner.
Overall, a great unit, and you get what you're paying for!
26/01/2026
Daniel Thomas
happy with product and over the phone help during installation
26/01/2026
Richard Hyatt
Some of the side bricks on our Ecosy+ Ottawa stove are just starting to crack and I was pleased to see that Stove World sell ready cut to size replacement packs at a reasonable price. Ordering was straightforward and dispatch was very prompt. I intend to replace the bricks at the end of the burning season. Excellent service.
25/01/2026
ANDREW PILLINGER
Fantastic service, delivery was next day the stove instillation is literally a case of just unwrap and put where needed gives off enough heat to keep a room toasty I just need to add a little more to the flue but overall great feature addition to a room
24/01/2026
Hayley
Nice little stove, fantastic customer service and aftersales support
24/01/2026
Martin Scott
I ordered the dark oak beam and delivery was really quick. The colour was too dark for my decor so after a very helpful conversation with Tom at customer services, I exchanged for the light oak beam which is perfect. The company were very extremely professional and helpful and everything was resoved in a just over 1 week. I can thoroughly recommend Stoveworld.
23/01/2026
Julie
I had to find a small sized fan to fit in the alcove where the stove sits. Came across this one with good reviews; I'd like to add to the good reviews with my take on the service an quality. Delivery was speedy and the fan does its job quietly and quickly (by quickly I mean that the fan starts to spin at a lower temperature than it's 'sister' fan n the other side of the stove chimney). 5 stars all round.
23/01/2026
Keiran Ames
Glass came extremely well packed and was posted quickly
21/01/2026
Alexander Matthew
Add this extra guard for more height to secure fuel in the fire.
No brainer in the end , great addition and so easy to fit even someone from the RAF Regt could manage it , gives a piece of mind of securing the logs.
Hats off to whoever packaged the guard as it was really well done and secure , I bet they do all the Xmas wrapping in their house
21/01/2026
Jeff
Great value for money. Throws out so much heat. Glass window shows a beautiful flame. Highly recommend
21/01/2026
Francesca Edmunds
Item delivered and a reasonable price. Quick response from company and quick delivery of glass. Thank you.
20/01/2026
Lynda
Top notch service from Stoveworld thank you.
Excellent product quickly delivered. No problems.
19/01/2026
MARK
Really good bit of kit really happy with it
18/01/2026
Steve Butcher
Delivered on time and fitted properly in the fire extent company will be recommended to my friend
17/01/2026
Clive Turk
Realised at Christmas that the bricks in my excellent Hampton Ecosy 5 stove were badly cracked and corroded and ordered this spares kit. Even though it was holiday period my order placed on 26/12, shipped on 29/12 and was delivered by Royal Mail on 31/12/25 in deepest Cornwall. Replacement in stove was quick and straightforward. Good product and excellent service from the Stove World Team over the holiday period.
16/01/2026
Robert Nixon
Fire arrived on time as per emails, already installed and a lot hotter then expected and that was with the burner half closed
Only one disappointment is that I have had to use the plate to cover vents in top do to much heat going up onto wood fire place and the screws supplied are not black, so need to purchase a tin of stove paint. also I wish there was a bit more information on how to fit logs as there are groves in them but nothing to said best positions
Have included picture ignore green tap as that to be removed as altering surround
15/01/2026
Ivan Dawson
Quick delivery - exactly as advertised - fitted perfectly.
14/01/2026
Joanne Newport
Fantastic product - highly recommended
13/01/2026
Graham Johnson
Great replacement bricks, easy to use website and fast delivery. Thank you!
13/01/2026
Emma Burke
Absolutely brilliant service from stove world. The flue is a great fit with a heavy duty quality feel the matt painted finish is superb.. Fits nice and tight inside the fire collar no need for extra screws or bolts just a nice finish.
12/01/2026
Phil Balfour
