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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

Purchased stove and flue liner also the cowl. All of excellent quality. great customer Service pre and post sale.
28/01/2023Hayley

Excellent, friendly before sales and after sales service. The stove is great quality and is performing as expected. really love the re burn that also cleans the glass. the stove heats a large room so much so that we can know wear t-shirts and take our sock off!, we have turned the radiators off in our lounge. we had recently moved into to this property and are in the process of renovation the whole heating system which is 1980's extra large single radiators and also just insulated underneath the floors which makes a difference to heat retention. I would definitely recommend this company for I feel they went above and beyond, answering my stock queries during their xmas break. Thank you so much Guys! Also purchased our flue and accessories which are of excellent quality.
28/01/2023Hayley

Great service- easy to order and arrived before the expected date which was appreciated.
28/01/2023Sarah Togwell-Hewson

Fitted this stove recently. Very impressed, far more efficient than our previous open fire and easily burns overnight with good smokeless coal. My house is now much warmer for far less cost. Amazing value compared to more expensive stoves. Four stars as I can't comment on longevity at this point but all the signs look good!
27/01/2023Joe

Great 12kw cosy fire really well made looks great and delivered very quickly.Would highly recommend.
27/01/2023Andy

The stove is absolutely fantastic! Looks great and works well, only down side is taking the ash out and if it was slightly made deeper to put longs in, I have to put them standing, when they burn and open the door, the fire falls out and everywhere, so have to make sure fire has really gone down before I open the door, but overall its a great stove! ????
27/01/2023M mo

Thank you Stove World ~ stove arrived quickly & our house has never been as warm before! Previous stove was a lot smaller but we don't seem to be using any more fuel as it's so efficient
26/01/2023Maggie Fyffe

Excellent product fitted perfectly and looks good.
26/01/2023Allan Hampton

I was surprised when this flue box arrived; a very quick delivery and an excellent product. It is a high quality fabrication made from 4.5mm gauge steel. It was supplied with the rope gaskets already in place along with the necessary bolts and nuts for attaching it to the stove and vertical collar. Well done! to whoever made this.
25/01/2023D H

Prompt delivery, a reasonable price and appears to be good quality. Not fitted yet as wood burner in use at moment.
25/01/2023Nick

Really pleased with our stove. Prompt delivery and customer service (Kelly) was exceptional, Nothing too much trouble.
25/01/2023Vanessa Chapman

This is our first stove and I’d received a lot of mixed advice. However the stove is everything we wanted it to be and we’re really please with the purchase. It was fitted by a professional installer and he was extremely complimentary. Additionally the purchase and customer service experience was really positive!
25/01/2023Matt

Not had it fitted yet so this is part one! What I can say at this stage is that it was delivered on time, and securely packed. Had the option of keeping the pallet it was delivered on. I have to say they are unfeasibly heavy given its smallish overall size, adn it can not be taken apart to make it lighter. Once in the house I have to say it is beautifully made and finished. Part two once operational
24/01/2023Gary Broom

I had this stove installed in our kitchen just before Xmas as we struggled to get the room warm enough. Since then we have used it every day and we spend most of out time in the kitchen now. The stove itself looks great, we also purchased the stand which brought the top of the stove up to worktop height and we store wood under this in a tub. This makes it more of a feature rather than sat on the floor. It is really easy to light and the control is very easy and efficient. The installer recommended this stove to us, They did a great job, very clean, professional and friendly [email protected]. I would highly recommend both the Stove, the suppliers [email protected] and the installer. one of the best investments I have made. Note the picture is after lots of use , so not "As installed"
24/01/2023Mr Stuart Doherty

My HETAS engineer recommended Stoveworld to me and I am delighted to say that I have not been disapointed. I pre-ordered this stove as it was out of stock and the team kept me advised of the anticipated delivery date. In fact it arrived early with the company and I immediately received a call to arrange delivery with an array of dates so it was very convenient. The stove duly arrived by courier and was left on a pallet in the garage ready for my engineer. The stove easily heats the room meaning the central heating is not required. It has excellent capacity which also means it can be banked up at night and still be burning in the morning. I would highly recommend both Stoveworld UK and this stove.
24/01/2023Liz Davidge

Goods spot on!, excellent communication & delivery. Would highly recommend company.
20/01/2023Lisa

We were very impressed with the quality of service. They kept us informed and when the bench arrived it was well packaged. We are extremely pleased with the quality of the product.
18/01/2023Peter Cottrell

Great service great product and price
17/01/2023John layton

18 months after the builders finished and our lounge is finally finished. The perfect space for rainy days!
16/01/2023Lottyshome

18 months after the builders finished and our lounge is finally finished. The perfect space for rainy days!
16/01/2023Lottyshome

Nice stove works well and we'll packaged. Delivery was not so good, lorry came without tail lift so the stove had to be lifted off by hand. My partner who was working from home waiting for the delivery was not strong enough so I had to come home from work at short notice to help lift it off which wasn't that safe. Can't fault the driver though he was very helpful and apologetic.
16/01/2023Kieran Monk

Bought one of these for my stove at home is a good quality design and works fantastic so good that i bought one for my friends stove for christmas as they wanted one.
14/01/2023Thomas

Greta Stove, SO HAPPY WITH IT.
12/01/2023Mark Turner

stove world gave me a fantastic service from start to finish ,extremely helpful with my enquiries,delivery was hassle free and the stove looks fantastic.just waiting for it to be fitted.pleased i bought from stove world saved me a small fortune,thanks to everyone involved
11/01/2023thomas

This is the second wood burning stove from Stove World and I have found the product and customer service to be excellent. The telephone staff are knowledgeable and most helpful.
10/01/2023Robert Allan

Excellent product, holds just enough logs to look great by our small log burner.
09/01/2023Faye Spencer-Williams

Excellent product lovely to have clear glass when burning wood , excellent customer service
09/01/2023Terry Scott

Ordered some items to service our stove after 2 years use. We received great service. Goods arrived promptly and they were kind enough to add to order at last minute.
08/01/2023Jane

Quality service and products, highly recommended ????
07/01/2023Westnco

Bought as a gift. Ordering and delivery good. Quality seemed very good. Time will tell. ;-)
07/01/2023Judith

High recommend, super quick delivery and great product.
06/01/2023Lilly

Hello! Just wanted to share a picture of our ecosy stove installed. Thanks for all the help with the purchase. The staff are super friendly and knowledgeable. :)
06/01/2023Home ren

Stove is solid, looks great. But if buying the bio ethanol version do not expect a great flame or heat output. The flame is a lot smaller and might dissapoint. This is not a reflection on the stove but of generally the limitations of using bio ethanol fuel. I would buy this stove again and it is one of the best value ones in the UK and I did lots of research before buying.
04/01/2023Steph

Placement bricks where so easy to find and order. First class service
04/01/2023Jason

Delivery was excellent and the stove looks great. My only criticism is the ash pan. It catches on the agitator which is infuriating, ash goes everywhere. It’s a poor design, the void is too small and the agitator is poorly supported. In time I will remove it all together. Shame really as apart from that the stove seems great .
03/01/2023christopher taylor

Just what we needed. We tried hearth mats but the carpet under them makes them 'walk' away from the hearth. But this solid glass hearth stays where you put it. Quick delivery ex VAT to us in Jersey.
01/01/2023John