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Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

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Customer Reviews

Great experience, ordered online with no problems, delivered on time and the delivery guy was extremely helpful and friendly. Once the fire was fitted it looked brilliant. Will definitely recommend to my friends.
14/02/2023Andrew Blackwell

ordered this part on the detailed measurements on your website in the hope it would be the right baffle as we inherited the fire & was unsure of its make. Absolutely spot on, fitted a treat, delivery was really quick & the dogs happy now thee fires up & running! thank you
13/02/2023robby

Very pleased with the whole process of purchasing this fire. From the order to the delivery, everything was on time and handled extremely well.
13/02/2023Patricia

This is a beautiful stove which arrived very quickly and securely package. Has a substantial presence, favourably commented on by everyone who has seen it. We had it installed in a large log cabin and it heats the space perfectly. The stand raises it up and brings it to eye level when seated and it is easier to put in the logs at that hight. The air wash system does what it promises and keeps the glass clean and has the added benefit of making the flames dance beautifully! Would have no hesitation in recommending this company and multi fuel burner.
11/02/2023Shirley Hutchison

This little thing punches way above its weight. I've used it for 3 or 4 years now and like it more and more. It kicks out loads of heat, is very sensitive to its controls, keeps the glass clean pretty well, and never seems to let smoke out into the room either when lighting it or when adding fuel. Nothing has broken or fallen off, and it still looks good - other than some cosmetic damage to the glass from using damp fuel (my fault).
11/02/2023Bernard Lyall

Very helpful staff made the ordering process very easy. Product was exactly as described, well packaged and arrived in perfect condition.
09/02/2023Kate Duffus

Very pleased with order, arrived very quickly
07/02/2023Wendy Page

A really well built, good looking and excellent sized pizza oven. I knew it was going be a good size but the cooking area is better than I thought. I’ve just it a couple of times already, for pizzas and paella. Getting the oven to temperature, even in winter, is simple and relatively quick. Cooking temperature across the oven is well balanced. Make sure that you have a good base to out the oven as it is quite heavy. Definitely not one to move by yourself. I’ve found this oven much better value than others in the market elsewhere. For the price of this oven you can’t go wrong.
05/02/2023Lee

I’m new to the world of wood burners but my experience has been extremely positive. My order was actioned promptly with the burner arriving in a timely fashion and in good order. The installation was also painless and professional. The burner is in full use after the recommended small burns to bed in the wood burner. It is early days but the burner is working well and heating as expected. One very small observation, could the written instructions be printed in a larger font, they are really difficult to read even with glasses.
04/02/2023Steve Ansell

Absolutely fantastic Company. A pleasure to deal with( apart from paying for it). Amazing delivery and really well packed. Kept me advised all the way the through and Hampton Vista looks great
04/02/2023Jim Elias

Great service, smooth transaction, would not hesitate to use again.
02/02/2023Polly Harrison

Installed last week. Delivered safely with no problems. I’m getting used to controlling the burn. Only burned wood so far but am very impressed. Easy to clean and very efficient burn controls. Highly recommended. Great value for moneys,
01/02/2023Mike Walker

Amazing quality we are very impressed! The service and delivery is 5 stars thank you
01/02/2023Leanne

Looked online and decided to go with stove world as I wanted a wood burner that was easy to use as well as a company that was in the uk and I’m glad I found you guys very knowledgeable when I rang up and easy to order and what a fire it is
01/02/2023Damion Hartfield

Great service from stove world, courier could of let me know on the way,tracking useless, but we'll happy, fitter said was well made. We're nice and cosy.Thankyou.
31/01/2023Rob

Perfect replacement for my stove,Very good quality,Very happy.
31/01/2023howard waters

I have always found the customer service from Stoveworld UK to be brilliant and prompt. Their fire products are also of very high quality
30/01/2023Michael Baran

This is a great burner we’ve been using wood burners for 40 years so I think we know what’s good or not, it’s took a while to leave a review since we’ve decorated two rooms that this fire heats. I must say we are using between 30 to 40% less wood the flame patten caused by the secondary burn is very pleasing to the eye. Using two fans on top spreads the heat further down the bungalow well worth the £70 investment. Dealing with stove world was spot on no issues, stove well packed and no damage in anyway we won’t need to buy another stove but if we did no hesitation to buy again.
29/01/2023Jeff stevens

This stove is the mutts nuts I’ve been using it for years it’s fantastic heats the whole house looks superb. If I had the space I’d buy another one just in case I needed another in the future.
29/01/2023Alan Murphy

Purchased stove and flue liner also the cowl. All of excellent quality. great customer Service pre and post sale.
28/01/2023Hayley

Excellent, friendly before sales and after sales service. The stove is great quality and is performing as expected. really love the re burn that also cleans the glass. the stove heats a large room so much so that we can know wear t-shirts and take our sock off!, we have turned the radiators off in our lounge. we had recently moved into to this property and are in the process of renovation the whole heating system which is 1980's extra large single radiators and also just insulated underneath the floors which makes a difference to heat retention. I would definitely recommend this company for I feel they went above and beyond, answering my stock queries during their xmas break. Thank you so much Guys! Also purchased our flue and accessories which are of excellent quality.
28/01/2023Hayley

Fitted this stove recently. Very impressed, far more efficient than our previous open fire and easily burns overnight with good smokeless coal. My house is now much warmer for far less cost. Amazing value compared to more expensive stoves. Four stars as I can't comment on longevity at this point but all the signs look good!
27/01/2023Joe

Great 12kw cosy fire really well made looks great and delivered very quickly.Would highly recommend.
27/01/2023Andy

The stove is absolutely fantastic! Looks great and works well, only down side is taking the ash out and if it was slightly made deeper to put longs in, I have to put them standing, when they burn and open the door, the fire falls out and everywhere, so have to make sure fire has really gone down before I open the door, but overall its a great stove! ????
27/01/2023M mo

Thank you Stove World ~ stove arrived quickly & our house has never been as warm before! Previous stove was a lot smaller but we don't seem to be using any more fuel as it's so efficient
26/01/2023Maggie Fyffe

Excellent product fitted perfectly and looks good.
26/01/2023Allan Hampton

I was surprised when this flue box arrived; a very quick delivery and an excellent product. It is a high quality fabrication made from 4.5mm gauge steel. It was supplied with the rope gaskets already in place along with the necessary bolts and nuts for attaching it to the stove and vertical collar. Well done! to whoever made this.
25/01/2023D H

Prompt delivery, a reasonable price and appears to be good quality. Not fitted yet as wood burner in use at moment.
25/01/2023Nick

Really pleased with our stove. Prompt delivery and customer service (Kelly) was exceptional, Nothing too much trouble.
25/01/2023Vanessa Chapman

This is our first stove and I’d received a lot of mixed advice. However the stove is everything we wanted it to be and we’re really please with the purchase. It was fitted by a professional installer and he was extremely complimentary. Additionally the purchase and customer service experience was really positive!
25/01/2023Matt

Not had it fitted yet so this is part one! What I can say at this stage is that it was delivered on time, and securely packed. Had the option of keeping the pallet it was delivered on. I have to say they are unfeasibly heavy given its smallish overall size, adn it can not be taken apart to make it lighter. Once in the house I have to say it is beautifully made and finished. Part two once operational
24/01/2023Gary Broom

I had this stove installed in our kitchen just before Xmas as we struggled to get the room warm enough. Since then we have used it every day and we spend most of out time in the kitchen now. The stove itself looks great, we also purchased the stand which brought the top of the stove up to worktop height and we store wood under this in a tub. This makes it more of a feature rather than sat on the floor. It is really easy to light and the control is very easy and efficient. The installer recommended this stove to us, They did a great job, very clean, professional and friendly [email protected]. I would highly recommend both the Stove, the suppliers [email protected] and the installer. one of the best investments I have made. Note the picture is after lots of use , so not "As installed"
24/01/2023Mr Stuart Doherty

My HETAS engineer recommended Stoveworld to me and I am delighted to say that I have not been disapointed. I pre-ordered this stove as it was out of stock and the team kept me advised of the anticipated delivery date. In fact it arrived early with the company and I immediately received a call to arrange delivery with an array of dates so it was very convenient. The stove duly arrived by courier and was left on a pallet in the garage ready for my engineer. The stove easily heats the room meaning the central heating is not required. It has excellent capacity which also means it can be banked up at night and still be burning in the morning. I would highly recommend both Stoveworld UK and this stove.
24/01/2023Liz Davidge

Goods spot on!, excellent communication & delivery. Would highly recommend company.
20/01/2023Lisa

We were very impressed with the quality of service. They kept us informed and when the bench arrived it was well packaged. We are extremely pleased with the quality of the product.
18/01/2023Peter Cottrell

Great service great product and price
17/01/2023John layton