0 item(s) - £0.00 Customer Reviews
-345x345.jpg "Replacement glass pane for Ecosy+ Ottawa 12kw / Ottawa 12kw Boiler")
Glass replacement arrived quickly and well packaged. Stove will look new again when installed. Thanks team Stoveworld.
04/03/2022Gordon
Purchased Ottawa 12Kw stove over four years ago and always been very happy with its appearance and output. Really cosy. The time has come now to get ready to replace bricks and glass in early summer which were delivered promptly at reasonable price and very well packaged.
04/03/2022Gordon
Exceptionally fast delivery for such a large item! Driver very helpful too!
Product is exactly like the photo and we can’t wait for some good weather so we can finish the build surround and enjoy it! Brilliant size and price!
03/03/2022Lu Harrison
Really impressed with this stove, fantastic flame from the burner and produces much more heat than expected!
Can't praise the service highly enough, stove arrived within a few days and i live on an island on the NW of scotland.
Having looked at most stoves and companies pior to buying, i wouldn't go past stoveworld in future, fantastic to deal with and great quality stoves.
02/03/2022Neil Mackay
Fitted a few of these Ecozy Panoramic multifuel stoves now and the customer reactions are excellent. Easy to use and maintain, Excellent controlability, Excellent value for money
02/03/2022Mike Morgan
Excellent fire. Really good flame and heat from the bio ethanol, and the stove is heavy and looks like a real log fire. Excellent buy!
24/02/2022David Weaver
Quality cowl at a good price , easy to fit and quickly delivered
22/02/2022Mike Buttigieg
Amazing fire and amazing service. As soon as I purchased my new fire, stoveworld were excellent. From the delivery, delivery man and stoveworld themselves, nothing can be faulted. Then the fire itself is brilliant, love the huge window and it puts so much heat. I couldn't be more happy.
21/02/2022Luke Fisher
Absolutely amazing, the service on the phone before I ordered was 1st class, I ordered online and it arrived in 3 days, I have had it fitted and my word am I happy, this stove has changed our house completely it is clean burn, the glass is Crystal clear, and it is so efficient, can’t recommend this stove and the company Stove World U.K. enough. Thanks you.
19/02/2022Jordan
Very impressed. Much better than expected for the money, the quality is equal to my £1000+ stove I have in the other room.
18/02/2022Douglas O
Searched everywhere for a log holder that wasnt too big for our hearth. The product arrived within a few days and the quality was excellent.... so good we bought the 4 piece companion set too.
Highly recommended company to deal with.
17/02/2022Tina Harness
Great customer sevice as initially came missing one grate quick call 3 days later suprised it arrived. Not installed yet but looks great in unfinished fireplace. Arrived on time. Cant wait to fire it up.
15/02/2022Tony
Easy to order, economical, very prompt delivery and very well packed.
13/02/2022Peter Long
Great value for money and a quick and speedy delivery
13/02/2022Susan Cunningham
Have had this stove for 1 year now, and cant fault it, Brill stove and brill picture glass, really pumps the heat out using kiln dried wood from my local supplier, would like to give there name but not sure if allowed to do so, Have used smokeless coals and they do get super hot, but prefer kiln dried wood,, my advice, only used kiln dried, with a powder chimney cleaner, every 4 or 5 fires, I sweep my own chimney no worries. In short if you want a stove buy from stove world, well worth your money, and better than good service.
Tosh 123
13/02/2022tosh123
The ropes were the wrong length and had been taped into loops. I cannot install a loop because the stove door has three horizontal grooves and only two vertical grooves for the rope. So, it needs to be a length of rope that than a loop. I contacted Stoveworld twice by email over the last fortnight and they have not replied.
10/02/2022Tom Howard
Really high quailty product looks fantastic working, lifting it put my gym membership to the test. Theres only two negatives its incredibly hot, it heats are 20sqm lounge to 21 degrees ( it's 1900 terrace) so we need to make the fire surround heat proof as the plaster is hot to touch now. The second is the alcohol if splashed or spilled rubs off the paint on the wall inside this does make sense though it's basically white sprites on steroids. Really lovely peice of kit though would recommend.
10/02/2022Matthew
This stove is absolutely lovely. Really pleased with it and would definitley recommend. Staff are extremely helpful too. Great product and 1st class service.
09/02/2022Lisa diver
Bought a log bench for our new log burner, product arrived very quickly and was well packaged. The bench is very well made and look forward to having it in place.
09/02/2022John Lace
Superb quality, very heavy and sturdy and amazed how much heat the bio ethanol generates. Very pleased.
09/02/2022Luke Fisher
Fantastic customer service. I ordered one stove and then changed my mind and wanted to order two. I rang customer services and they arranged for both stoves to be delivered together. Great service and I’m really happy with the stoves too!
05/02/2022Rebecca Tolmon
stove was delivered 28/01/2022, not yet installed, but looks very good, driver was excellent, the packaging of the stove was absolutely first class and a credit to your dispatch department,
thanking you
phil warhurst
03/02/2022Philip Warhurst
This is is an extraordinary little stove. This is our first stove, so we thought that it would take us some time to develop 'the knack' of getting it lit. We needn't have worried. This stove is so well-designed that lighting it is an absolute breeze. The controls are simple, easy to use and effective. Despite its diminutive size, the Snug pumps out heat very effectively and the heat continues to radiate long after the wood has turned into ash. Our lounge is even noticeably warm the morning after an evening of use. The Snug is incredible value for money.
02/02/2022Paul Woolgar
Our installation date is only the middle of march but the engineer said we made a really good choice as he has fitted a few of these now and they’re is his words “excellent value for money and very efficient”. Thanks you stove world, we Weill post pictures once it’s been installed.
01/02/2022Chris
Just had this stove installed, its amazing, great heat output, heats the whole of downstairs, great draw, so simple, you get the paint smell on the first cycle but after that it's gone, really impressed for the money, i had it installed by a local company that sell very high end stoves and even he said for the money it looks a nice stove.
01/02/2022Chris Lower
An excellent stove and good value in comparison to the competition! We have ours installed and working well. Lovely big glass screen and simple minimal design. It would need to be going full pelt to achieve the 19KW to the boiler. We are guessing running at a medium rate we are getting more like 8KW and about 4KW to the room. It is hooked up to a clever switchboard system that links in with our oil boiler, hot-water tank and central heating system. It heats a large hot water tank in about an hour and a half going at a medium rate, then can help boost the central heating a bit.
31/01/2022Tanya Paget
Exactly what we wanted, arrived on requested day. I would be nice is delivery company gave an estimated time of arrival. I handle was scratch but a new one was sent out straight away :)
31/01/2022liz
Purchased these as a gift to go with new woodburner. I looked at numerous pokers and sets but either too modern or too expensive. These are perfect as we have limited space and we will hang them inside the fireplace. They are not as beautiful as the £60.00 a piece options with rams heads or hares but they are probably far more practical as these are a great size in the palm of your hand, save space with the wall rack provided and are a great length too! Seems well made and certainly no fear of them not lasting a long time. Pleased with the look, practical side, cost and delivery and they are still a little unusual.
31/01/2022Ceri
Fantastic stove, really warm. Installing the stove was the best thing I have done to my new house. Fuss-free service from the company. Perfect. Thank you.
30/01/2022Nia Colak
Always check product against what was ordered as incorrect one was sent to me… delaying my install…
30/01/2022Zak Pandor
Hi guys, thought you might like to see the Rock 5 Landscape installation here!
I am so very happy with my beautiful log burner! It does everything you promised it would! My friends who have seen it think it is a perfect addition to my home (and so do I)! Please feel free to use the picture as you see fit.
Best regards
Christopher Butler
Ripley Surrey
28/01/2022Chris Butler
Such an amazing product and price. Half the price of an identical product listed on another site. Arrived within just 2 days as well.
28/01/2022Dean Smith
Brilliant service from Stoveworld, the hearth is excellent and looks fabulous in our main room, would not hesitate to recommend. I have had problems with other firms making an issue about delivering to NI but not this one arrived before due date!
26/01/2022Jan Clue
The grate was perfect good quality arrived in 2 days well impressed will definitely use you again
24/01/2022Iris Bragg
So far so good, looks like good quality and just what we needed. Getting the rope to stay at the top of the door was quite tricky, used a bit of tape in the end until it was cured. Good value and quality!
23/01/2022John Butcher
Because the price was lower than other places I was quoted for I was concerned that the quality wouldn't be good but glad I took the chance as its every bit as good as the much more expensive ones I saw in person at the other places - all in all very happy with this purchase, thank you
23/01/2022Simon Lewis