Trustpilot
Trustpilot
Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

cart 0 item(s) - £0.00

Customer Reviews

Hi guys, thought you might like to see the Rock 5 Landscape installation here! I am so very happy with my beautiful log burner! It does everything you promised it would! My friends who have seen it think it is a perfect addition to my home (and so do I)! Please feel free to use the picture as you see fit. Best regards Christopher Butler Ripley Surrey
28/01/2022Chris Butler

Such an amazing product and price. Half the price of an identical product listed on another site. Arrived within just 2 days as well.
28/01/2022Dean Smith

Brilliant service from Stoveworld, the hearth is excellent and looks fabulous in our main room, would not hesitate to recommend. I have had problems with other firms making an issue about delivering to NI but not this one arrived before due date!
26/01/2022Jan Clue

The grate was perfect good quality arrived in 2 days well impressed will definitely use you again
24/01/2022Iris Bragg

So far so good, looks like good quality and just what we needed. Getting the rope to stay at the top of the door was quite tricky, used a bit of tape in the end until it was cured. Good value and quality!
23/01/2022John Butcher

Because the price was lower than other places I was quoted for I was concerned that the quality wouldn't be good but glad I took the chance as its every bit as good as the much more expensive ones I saw in person at the other places - all in all very happy with this purchase, thank you
23/01/2022Simon Lewis

We have just finished tempering our very beautiful new wood burner! Firstly, it truly is beautiful, it has completely transformed our sitting room, the large door is a mesmerising tv of flame. Secondly, how economical is the stove? We were burning so much wood on our previous (9 year old multi fuel) stove. This one is burning less than a third, and already kicking out better heat. Delivery was swift and the delivery company were super helpful. Downside?……… erm…. Just can’t find one! Thanks all for a great service x
19/01/2022Tracey

I have had my fire for over a month but only had it fitted last week, very pleased with everything from a prompt delivery to the look and performance of the fire. Our installation was carried out by Baden and his team from Adena Fires in Tonbridge Kent, constructing a false chimney breast and a twin wall flue up the outside wall. As a woodburner novice I did struggle with initial lighting and had smoke billowing out of the door and back air Intake but after talking to the fitter he said to open a window for a few minutes to allow more draught in the room which would allow the heat to be pushed up the flue to build up the heat, once the flue thermometer had reach a good temperature put on a log and away she went. We are still at the tempering stage so only small fires lasting an hour ish. Totally recommend the fire, stoveworlduk.co.uk and Adena Fires.
18/01/2022Grant Kemsley

Couldn’t be happier with this stove, it’s been in for a month now. Excellent price & company Thank you stoveworld ????????
09/01/2022Tom Horton

Dog ran into our fire guard which shattered our glass 3 days before Christmas. Paid the postage but didn’t have much hope in getting in time with current courier services taking longer than normal so partner drive down, collected the piece and fitted it the next day. Very happy with product and even getting reimbursed the delivery cost. Fantastic service, thank you for enabling us to collect.
07/01/2022Katie davies

Ordered a replacement baffle for Coseyfire 22, arrived quickly and fitted perfectly. Stove looks like new.
05/01/2022Lily

Installed this stove just before the colder weather came in and it is brilliant. Airwash works a treat and keeps the glass nice and clean. You have great control of the burn rate in comparison with the more expensive stoves that I have used in the past. Customer service and Delivery were excellent - well packaged and on time with quick responses with any queries that I had. Would recommend this company and will use again.
05/01/2022James

It's ok....not as effective as the Hamlet stove we had previously and disappointing to have paint come off by the handle (despite being v careful to cure the paint with initial firings) and it not be part of the warranty. The best thing is the wide viewing glass.
02/01/2022Michael

We purchased the wood burning version of this stove a couple of months ago and were so impressed with the performance, we purchased this second stove as a Christmas Gift. Lovely stove, really like the large door which gives a nice view of the fire. Good heat, super easy to light. Very good value. Excellent delivery experience on both occasions. Would highly recommend.
27/12/2021Ingrid

Brilliant stove. Purchased in November to replace a cheap Chinese stove. This is an amazing stove easy to light, clean, economical and the air wash system is amazing. I would have to say this is one of the best stoves on the market.
26/12/2021Robert Dunham

excellent service, well packaged and very easy to fit
25/12/2021john Ireland

I ordered this glass hearth to extend my exit hearth. The product is perfect good value for money and excellent service I am very happy.
23/12/2021Stuart Adams

Fast delivery and it does what it says in the description
20/12/2021Margaret

Stove not being fitted till January but brilliant service from Stoveworld. All queries answered quickly and prompt delivery .
20/12/2021Tessa Sawyer

Perfect product and service
20/12/2021Barbara Brash

Very good bends my fireplace opening was quite restricted and was unable to position the wood burner in the correct position with the straight pipe. I used two bends and it made the job easy and the wood burner conforms to all the required regulations.also great service from stove world.
18/12/2021Steve

Very pleased with price, delivery and aftersales. Delivery recieved with damaged flue pipe, Stove world informed and it was sorted next day. Stove in and working as good as description. Very Pleased
15/12/2021David Adams

This isn't installed yet but the service from this company is superb. The stove I originally ordered was out of stock and I was offered the Ecosy+ Snug 7 to 10kw It was delivered on time and is going to look stunning in my newly renovated home.
13/12/2021Amanda Jones

Wow,what a great wood burning stove .I was let down by two heatas engineers and also offered some ridiculous quotes by others. So I did a lot of research and decided to do a self installation also informed my local council but they haven’t got back to me.so I carried on regardless this was a big job for me so I did it in stages as I am in my sixty’s and have health issues I followed all the rules and regulations and have documented each stage of the work involved. And now I have a lovely wood burning stove installed and this stove really does throw out the heat it’s very easy to light and clean and very good on fuel. And is a lot cheaper than running the central heating I even boil a kettle on it.it’s a winner also must mention the great service and information from stove world a very good professional company and the only one I will use. I was quite happy to pay for this installation but have saved my self a lot of money.
12/12/2021Steven  Dyba

Having been promising ourselves another stove after we moved house we finally opted for the Ecosy Newburn. It was mainly for its compact size and the location we were fitting it. It arrived well packaged on the pallet, and delivery guy did his best to get it as near to final location as possible. It’s been in about a week now, and very happy with how it performs having come from using a much older Hunter stove. Very easy to get fired and up to temperature, stays clean compared to older type stoves. Biggest positive, the wife has not complained about being cold since it was fitted.
10/12/2021Graham

First class service from the company. The Panoramic wood stove is beautiful and very efficient. Highly recommend this as it’s all about the view through the large glass screen.
10/12/2021Kevin Riches

Bought as an early Christmas present and has been installed for over a week, very impressed with the look and the heat it give out is fantastic. It has been a great investment as ithas given us the conservatory back for the winter.
08/12/2021John merrilees

Fast delivery, well packaged to prevent damage, delivery accommodated restricted access. Instructions that came with it are generic stove ones, although a specific set of instructions for this stove exists online!. Stove itself is nicely made (in China surprisingly) and appears to be quite well thought out. It hasn't been connected and therefore my following comments are from a long term stove user perspective only. It would have been nice to have a direct air supply option, I will arrange direct supply ducts adjacent to the two intakes on the underside myself so as to minimise room draughts. Cleaning out of what appears to be an air flow area under the ash pan looks like it could be a faff as there is a lip at the front. This could be better thought out. Otherwise a nice design, with fins on the boiler cross tube to help efficiency.
08/12/2021Julian M

Bought this stove from you just the other week, from start to finish what a great experience. Fantastic staff so helpful and knowledgeable about their products, i live in Ireland and the stove was with me in just 5 days totally amazing. As for the stove itself what a gem, so cosy without overheating the room, fantastic view of the flames and so controllable and economical absolutely brilliant
06/12/2021John Brennan

Really happy with my purchase. Love that it’s a bit different too. Thanks for the great service too.
06/12/2021Kim Hemming

Very happy with my purchase it looks great and gives off a lovely heat perfect for my living room and cosy for the crisp cold winter nights. Fast delivery I would highly recommend this fire and it is reasonably priced.
06/12/2021Tracey Rowe

I accidentally broke the glass trying to shove a log that was too big for our wood burner in it. It was not a good day for me ???? The service and delivery was superb. I’m happy with the product and think my husband as just forgiven me!
04/12/2021Jennifer Shreeve

Quick delivery. Now fitted. Nice and easy to understand and use. So far very happy, but ask me again in a year! Excellent service from the company, and help from the driver . Makes all the difference.
04/12/2021Chris Pemberton-James

Order was delivered quickly and was packed exceptionally well and was received in perfect order. It’s expensive for a piece of glass but it fitted perfectly.
03/12/2021Terry Egan

My stove arrived promptly as described in advert. Cannot say what like for fire as awaiting fitting but service and comms great
02/12/2021Elaine Pouliot

Super stove, delivered in quick time.
02/12/2021Daryl Morgan