Customer Reviews
Fabulous stove! Really couldn't be happier...easy to light, heats up rapidly, economical, lovely clear glass all at a bargain price. Absolutely delighted.
29/11/2019Maria Callaghan
I’ve had this log burner for two days. It’s glorious! It looks beautiful in our original brick chamber, the large screen makes it a real focal point when wood is burning on it - why watch the TV what you can watch this?! It’s super easy to use - we are a first time stove family. The quality of the stove is very high - the local stove fitters also commented about the great quality and especially for the low price! Get this stove - we are over the moon with it!
20/11/2019Jason
Lovely stove looks very elegant in my new fireplace. What a difference to the warmth in the room which seems to seep into the whole house! Would recommend. ( Picture posted to gallery)
18/11/2019Yvonne Larkin
We love our new stove , economical, clean hardly any ash, it looks great and really puts out the heat , a little power house! Great buy!
15/11/2019Darren
My second stove and so easy to use I love it. Looks sleek in my room and even shutting off the air flow to really low the wood still flames and the glass keeps clean
14/11/2019jean tandy
This is out first ever stove and I can't keep away from it! :)
easy to control and it looks amazing.
Try not to drop it on your leg when its being delivered though, it really hurts!
01/11/2019Jay
This is the second stove we have had from stove world, both were supplied via our installer. This stove is brilliant, looks amazing and we absolutely love the huge window, who needs an open fire when you can have this view with a stove! Very happy.
25/10/2019Roxy
Another review for stove world,
I get ALL my gear from here, would be a fool not to, Stove World will look after you, from point of sale, right through to ANY questions you may need to ask, I am a verified customer, and very glad to be so, very good company, excellent customer service and very good fair pricing.
Remember if you want to buy a stove, you will need spares, without any hassle ect. this is the place to buy from.
Tony tosh.
22/10/2019tony, tosh
as usual, from stove world, first class product with first class delivery, buy here, forget elsewhere.
22/10/2019tony,tosh
I could not be happier with my Hampton 5.
I did quite a bit of research before choosing this log burner and I’m so very happy that I chose this one. There are so many things that make this little stove great! It burns logs beautifully and is so easy to control. The glass stays really clear so you have a really great view of the fire. It also looks wonderful and feels like it’s made very well.
We have had our Hampton 5 for about 6 months now and have enjoyed using it so much. It’s a massive treat every time we light it and it heats up very quickly and really warms our house.
To be honest I can’t think of a negative thing to say about it. Customer service has been wonderful and I am a truly chuffed customer.
I would 100% recommend this log burner.
15/10/2019John Washington
This is a fabulous stove. Looked at lots and this is one of the best looking. It is perfect for our hearth, easy to clean, exactly what we were looking for at a really good price. Highly recommended.
11/10/2019David Dunn
Great purchase, aesthetically very pleasing and throws out far more heat than expected. Customer service was good and fast delivery not to mention it’s reasonably priced. Just buy one.
29/09/2019Liz B
Absolutely fantastic design with efficiency to burn all smoke and soot and preheated airwash keeping glass clean. Once the yellow flame has gone, air can be turned down to keep the charcoal glowing for another 3 hours.
27/09/2019James Reed
Cannot fault the customer service at Stove World. I have bought the Dog Grate as a temporary measure as I intend to buy the Panoramic 5k stove (or something a bit bigger if I can)
Speedy delivery and good advice about what I need for my future purchase. My only slight criricism would be that I thought it would a bit bigger but I think that is mainly that my fireplace gap is pretty big and not down to the Dog Grate as it's lovely, solid and fab quality.
Totally recommend this company if your looking for anything stove or fire related.
24/09/2019Rita Melville
We love our pizza oven & it’s always a good excuse to have friends & family round, they never say no!
20/09/2019Jan Green
replacement fire rope kit for Ottawa 5kw,
easy to fit
very good replacement
17/09/2019steve
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
Have been using this defra stove for the past 3 months and its brilliant, we have a 14 ft by 18 ft lounge, this little 5kw stove is more than plenty enough, just burning wood only.
We leave door open to let heat out to the kitchen and up the stairs to bedrooms, and wow does it do the job, cant believe how good it is. Just got new combi boiler installed, and we are only going to use it for water heating, because of this little stove it really does warm the entire house.
Plus you can get all the spare parts you will need from stove world, and I have purchased quite a few, to keep this brill little stove spot on, not that they where needed, just want this stove for ever.
tosh, tony Weldon.
03/09/2019tosh
Hi good evening,
Had a test run tonight before our Pizza party on Saturday.
Fantastic product and gets up to 700f in about 15 minutes and delicious Pizza.
Thank you for making such an amazingly good product.
Cheers
Darren Giles.
09/08/2019Darren Giles
Just light our first fire, really pleased exactly what we were expecting. Good quality and well packaged
05/08/2019Laura
Door seal replacement kit I ordered for. My log burner fitted great came with new glass fittings and screws
22/07/2019Paul Davis
Great company to deal with keep you informed and are very helpful. Love our stove it looks fantastic and keeps our bungalow very warm in the winter.
14/07/2019Jo calvert
We are so pleased with this burner. Looks fantastic on both sides. Great service, thank you.
20/05/2019Emma Tarrant
Fitted perfectly. Quick despatch with very reasonable postage cost and a good courier.
17/05/2019D Anthony
87% Efficient - Ecosy+ Ottawa 5kw Woodburning / Multi Fuel Stove - Defra Approved - Eco Design Ready
JUST BRILLIANT STOVE.
does the job better than good, and you can get ALL spares as needed from STOVE WORLD.
16/05/2019tosh
We have had our Hampton 5 stove for about a month now and are VERY happy with it. It just fantastic. The glass stays very clean and it really kicks out the heat. We are thrilled to bits with our purchase and would 100% recomend!
Thanks stoveworld for making a great product.
14/05/2019John Washington
Hello
I just thought I'd contact you to say how very pleased we are with our new Hampton Ecosy+ 5SE woodburning stove purchased from yourselves via eBay.
We are new to the wood burning stove world and are complete converts now. Our stove is efficient, so easy to light and control and produces very little ash. I put off having one for so long as I didn't want to pollute the atmosphere any further, or be cleaning and laying fires..another job I thought. But no, the Hampton is a dream..very little cleaning and even I can lay and light a fire..and then enjoy the warmth, the crackle and the ever changing flames.
Fran
08/05/2019Fran
first class delivery from stoveworld as usual.
15/04/2019tony,tosh
Fantastic customer service, good advice and speedy delivery.
Hampton 5 SE in grey with matching flue pipe is a show piece. Stunning in design, modern with top efficiency and 2022 compliant.
Really pleased with purchase having looked a variety of stoves small enough to fit in a small recess, with 5kw output and maximum efficiency. Would highly recommend!
08/04/2019DurhamWallers
I ordered this stove as soon as the business reopened after Christmas. Whilst it was out of stock, I received it within a week and the delivery driver gave me notice to get home from work for delivery (I am close to home). The stove itself has been installed today and is outstanding. Only small fires lit at this stage but the control is very effective at controlling the burn rate. My installer was so impressed with it he has enquired about stocking these models in his own showroom as he could not believe the quality for the price !
03/04/2019Julia
Really impressed,good quality build and looks nice.Easy to light with a nice steady burn.Throws out alot of heat and i have noticed i don`t burn as much wood, compared to my old stove.
21/03/2019Steve
WOW
This stove is absolutely amazing. We had a 12kw boiler stove in place before and it was inadequate for our large 4 bedroom property so we replaced it with the Ottawa 30kw and have found that it is easily able to heat the house. Be prepared though as you will need a good source of dry wood/coal. Excellent *****
19/03/2019Nick Green
Had the stove running for a few days now, first boiler stove, overall very impressed.
We have gravity system to heat the water, when the water return gets 40 degrees the pump comes on for our radiators.
After 30 mins radiators are 50 degree's on the hour they are piping hot.
Comfortably running 3 large double rads and 4 large singles pluss two bathroom towel rads. Does the job nicely, not used to the house being this warm.
Only issue seems to be the glass sooting up, daily cleaning needed, possibly user error every stove has its sweet spot, yet to find this one, not running the stove at full temp as no need for excessive heat, possibly needed a smaller one, hot water used all day.
After running the bath, takes 20 mins to have the tank back to temp.
Was originally concerned about how much fuel this would eat however is using about the same as our old 5Kwh. We would refill every hour. This holds 4 times as much but lasts 6-7 Hours and we get water and heating for the same cost.
04/02/2019Mitchell cannon
Great little stove, very efficient and stylish looking. So impressed I have ordered another stove from the company!
30/01/2019ANTONY BOND
I ordered this stove as soon as the business reopened after Christmas. Whilst it was out of stock, I received it within a week and the delivery driver gave me notice to get home from work for delivery (I am close to home). The stove itself has been installed today and is outstanding. Only small fires lit at this stage but the control is very effective at controlling the burn rate. My installer was so impressed with it he has enquired about stocking these models in his own showroom as he could not believe the quality for the price !
29/01/2019Julia
I've purchased this particular model as the builder's opening in my chimney is quite small. I've managed to install it without any angles in the fluepipe. In my case this also meant that i didn't need to move the lintle up. Due to its slimline design its front is in line with the wall and there is enough gap all around. Obviously you can't put as much wood as you would in bigger stoves, but if you build up the ember steadily it's powerful enough to heat up a medium to large room. The glass does get sooty every now and then, depending on the quality of wood. This is very easy to clean with wet newspaper and ash. The big, panoramic window is great. The only downside is the iron ashguard at the front could be higher to stop ash and ember from dropping as you open the door. Overall, it's a great little woodburner. We've been having fires every day since installed. Highly recommended!
17/01/2019Tomasz
Ordered this stove on Friday and was delivered the following Monday even though it was 7 o'clock at night, it was very well packed onto a pallet and when unpacked it looks exactly as I expected. The next stage is when my Hetas fitter comes on Thursday to install it ,then I will review the operation
12/01/2019Dave