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Customer Reviews

Brilliant service I would recommend them to anyone brilliant once again thanks
27/12/2018Michael reay

We’ve had this stove just under 2 years inthatvtime it has worked very well heating our 3 bedroom cottage effectively. The construction is great with easily controlled burning. The initial outlay including the flue and installation have already been returned as we’ve not had to buy heating oil for the 2nd winter in a row and it looks like it could be a third year before another fill. So all in all it has paid for itself already
23/12/2018Steve Oakley

Ours was installed last week, we absolutely love it. It is really easy to control and so nice to look at.
21/12/2018RJB

e-mailed for advice on a replacement for my stove and received a reply within 24hrs recommending this baffle plate which I ordered. arrived in 48hrs and a perfect fit and match for the old one. I am delighted with the service and stove back to full working order.
19/12/2018Andy Cunningham

Great company to deal with. Our house has never been so warm n cozy, it has transformed our house and the price is amazing. We bought the fireplace, flue liner and accessories and everything came on time and in great condition. Would definitely use these guys again.
27/11/2018Brett McCallum

Excellent boiler stove, This is our second winter using the stove and its heats a 4 bedroom home without issues
25/11/2018chris vincett

Was considering a Stovex model but after doing our research we found the purefire curve which looks just as good but no where near the expense! We’ve had it for few months now and I honestly couldn’t fault it! Once it gets going it does kicks out some heat.
13/11/2018Victoria

The stove itself not only looks great but it is also very well made. It looks and feels like a stove that's over double the price. There is one lever at the bottom to control air feed and a simple handle to open the door. There is also the option to have the flue pipe coming out of the top or out the back of the stove. Once lit, the stove belts out the heat to the room and the large glass front makes the stove a real eye turner. I’ve been using open fires for many years and I can’t quite believe how much better this is at heating the room, along with how much less fuel it uses. I’ve had no issues putting logs into this stove, all different sizes of my chopped logs fit inside and burn well. Would I recommend the Slimline Ecosy+ Panoramic Woodburning Stove to my family and friends? 100% yes I would recommend it. I would also recommend Stove world UK to anyone considering buying a stove, they’ve been great to deal with.
31/10/2018Stephen Clelland

brought this stove 18 months ago and its great never had heating on in house as this stove keeps all my house warm . fast delivery and great advice from staff over phone.
29/10/2018Darren pickaver

Excellent cover, really good fit. Unbelievable value for money
19/10/2018Mark Cummings

Hi here is my review ... I purchased a 7k wood burner from stoveworld in 2016 - it’s a fantastic stove - warms up really quick and blasts out the heat Just had to replace side bricks - found them no problem on the website and ordering and delivery was simple and quick I would Recommend this stove and company Thank you Deborah Craig
09/10/2018D Craig

Bought the Ottawa 5 Defra stove on the recommendation of Darren from Dalisa Fireplaces, Northumberland. Glad we took his advice. Brilliant stove. Worth every penny.
05/10/2018Michael

It was all very easy to order a Stove World UK woodburner. In fact it couldn’t be easier! I checked on the phone if they were able to deliver on the day I needed them which was only 2 days after I bought it! Voila, it turned up and they emailed me in the morning to let me know it was on its way. I have only lit it a few times, following carefully the instructions and so far so good. All I need to do now is tell everyone that I highly recommend them! 5 stars for sure. E Kelly Hampshire
05/10/2018E Kelly

Perfect. After lots of research online this stove is the best. Great price, well made, packaged well and good communication from Stove world. I can not fault it. Highly recommend.
25/09/2018Mr. Robinson

Just bought this stove not fitted yet but first impressions this seems a very good solid stove. And I've no complaints dealing with stove World UK it all seamed to run smoothly and on time. Once this is fitted and running I will write another review. Thanks
18/09/2018James walker

Bought this back in Feb 18 this yr & was fabulous for the beast from the east cold weather. Never had a stove before but can state the flame pattern & performance from this is excellent. Ordered stove, 904 liner, chimney pot, ma adapter & vitreous enamel flue pipe, you will get fantastic heat from what appeared to be a small stove to me looking forward to winter now! Don’t hesitate to buy if uncertain vs dearer brands as quality product without extra expense. -- Regards Brian Smith
06/09/2018Brian Smith

I have already give review on this stove but was not experienced in lighting and filling so this is an updated version- absolutely amazing stove, I can light it in minutes and instead of loading as many logs as you can you only need 2 logs in my last review I mentioned got to be careful on stacking logs and that was because I was putting logs on top of half burned logs the key is wait till logs have burned to coals on the bottom it is now a breeze and now give it 5 stars, cannot praise enough!
26/08/2018Simon Stead

As others have alluded to, the instructions can be hard to follow at times - we were particularly stumped with the axel for the wheels, which seemed like it should be the most simple part! However we managed in the end to get it all completed. The finished product looks good, and everything looks to be of a nice quality. We tested it the other night and came out with some cracking pizzas - the oven worked wonderfully. We were recording heats at the top of the oven as being above 400 C, but on the outside it topped out around 160 C. It looked as if the insulation was doing a good job. All in all I am very happy with the product and am definitely recommending this to others.
22/07/2018James

Hi In response to the below I am more than happy to provide feedback. The ordering process was very simple and delivery was quick. Everything you would want. Assembling the stand could have been made easier with better instructions. I am adept at DIY and regularly complete all manner of jobs. However this did take some looking at in order to assemble and a few things had to be taken apart and redone as the ordering wasn’t quite apparent. That said it took about an hour instead of what could have been half an hour so not the end of the world. Once assembled we have been really pleased with the result. The product is really well made and finished superbly. It feels really substantial. Heating up doesn’t take long at all with kiln dried hard wood and the pizzas were way beyond expectation. After two goes and really impressing some close friends I couldn’t be more impressed. Thank you. Mark
18/07/2018Mark

Hi Very Happy with my stove and the speed it got here and the way it was packed. Its not getting installed untill the begining of August but will send photo when its done. Many thanks jeremy
16/07/2018Jeremy Coulling

A friend at work bought a Pizza Oven from the Ideal Home Exhibition for a small fortune and I was instantly keen to join the club but didn't fancy a remortgage just to own one so the search began. I found Stove World UK after a Google search and was amazed by the price but as usual in this world I expected the quality to be not that good but as it fitted my budget I thought I'd take a leap of faith on the reviews alone and how glad I am that I did. I received my Green Machine Pizza Oven in just 2 days after ordering and it arrived beautifully packaged on a pallet. The assembly instructions were easy to follow and I soon had it set up. The oven is a work of art with all the fittings being stainless it will last for ever and as soon as it stops raining I will be cooking everything outside from this day forward. Thank you Stove World for your excellent service and superb quality oven I couldn't be more pleased with it. Youtube review and pictures to follow.
31/05/2018Simon Richards

Great fire loads of heat only negative is because it’s slimline you have to put logs on very carefully so the don’t fall on to the door when the log underneath burns!
11/05/2018Simon

Our fitter recommended your stove over what I thought was better (stovax Stockton 5). I'm glad I listened to him as i read reviews on the stovax stove and there were complaints about a lack of heat and stovax is quite a bit more expensive too. I'd certainly recommend to family or friends of your stoves. Thank you for great service :) Regards, Stephen
16/04/2018Stephen Alcorn

Purchased this brand, I originally was recommended to go for the 5kw ecosystem 5kw curve, however I thought I'd rather fit a bigger windowed stove. So went with this. Managed with a trolley to bring it into the house, got a local fitter team which did a great job of fitting. As for the stove, really great, good heat coming out so no worries there. I'd certainly recommend it. seeing the flame etc is a big point and it has extra space for larger logs.
12/04/2018Stephen

Great stove probably the best value on the market. Great heat output large window and well built. We have fitted lots and only ever get great reviews from our customers. Lovely looking stove that has been well designed and a lot of thought has gone into design too.
22/02/2018Dalisa Fireplaces

This is the second winter that we have used the Ottawa 5kw stove and we are delighted with it. We have a 24ft x 17ft lounge and the stove kept this room comfortable last winter when the central heating failed during several days of frosty weather. The build quality is excellent - equally as good as some bid brand names that we looked at before buying this stove, it is economical to run, and very good value for money. What more would you want!
15/01/2018Brian

Could not be more happier with this stove! We have had it in for over a month and so pleased with it. Stove world were very helpful over the phone and purchasing and delivery was 10/10. The stove kicks out a lot of heat and heats up very quickly! So glad we didn't purchase an expensive up market stove when this does just the job. Thank you again, Bryony
04/01/2018Bryony

Absolutely fantastic stove at an excellent price. Gives out lots of heat and it's just lovely to watch the fire through the big glass. Warms up our living room in no time and even the entire house eventually. It was very easy to install too. Make sure you buy flue pipes/elbows with it to ensure good quality and matching colour. It was professionally packed and delivered in no time. I wouldn't hesitate to buy again from Stove World UK.
02/01/2018Marek Ihnat

After reading the reviews and talking to the chap who installed it for us. This was the stove. We have now had it installed last week couldn't be more pleased. Heats up the living room really quick and also warms the rest of the home. At the moment its snowing outside and we still have not put the central heating on as this is doing the job... When we ordered the gentleman i spoke to was only too happy to sort out a delivery date that we were able to be in when it arrived. It came well packed. Would highly recommend this stove...
09/12/2017Denise and jimmy

Chimney cowl is A-okay and does what it's designed to do. More to the point - StoveWorld/Teams employed there are great to work with. Deliveries are on time, the couriers they use (for my part of the world - Grampian region) are polite and efficient, merchandise is of good quality and competitively priced and if the wrong item or size is delivered there is no problem with returns with guaranteed prompt exchange-delivery. Well impressed with Stove World!
27/11/2017Patricia Napier

Great stove, amazing value, very economical. This was delivered to us on our mountain top in Italy, the first one was dropped by the incompetant Italian delivery driver we refused delivery and Coseyfire sent us a replacement straight away so 10/10 for service. Thank you.
27/11/2017Eric Read

We chose the Defra 5kw Ottowa stove from the reviews on this page as well as the price and the contemporary look of the stove. We had a few questions before we purchased and Stove World were so helpful. We then needed to change the delivery date as the installation guys we used were running behind and again this was no issue. We have had it installed for 3 days and as first timers we had lots of questions, the customer service so far has been fantastic, answering my questions really quickly. Thanks so much. Here's to many happy years of log burning!
24/11/2017Natalie Wilson

Feeds 5 radiators and works a treat
19/11/2017Martyn jarvis

Hi, I brought a multifuel stove from yourselves in 2014, and am over the moon with the performance of the stove, but after nearly 4 years and an idiot chimney sweep I needed a new ' back plate'. I must say I was amazed and delighted when I phoned your office and the young lady who answered, listened to my request, found out if the item was in stock, took my order and after paying by card, she told me it would be with me 2 days hence! Wonderful service! The back plate is now in situ and the fire working well. I must thank you for this brilliant service and of course for the stove in the first place! My daughter and her husband are building their own house soon and will certainly be in touch again for another stove. Again thank you Sheila Struth
10/11/2017Sheila Struth

We have had our Ottawa stove for just about a year and despite the nay sayers we know, it has been brilliant. Lyn often says "I love my fire" and it is without doubt the best £360 We have spent. For complete novices it was very easy to light. It's economical with wood and incredibly hot. I reall cant see why you would want to spend any more on a "big brand" when this fire does everything they do, more cost effectively and easily
07/11/2017Mike & Lyn

So pleased with the stove as it gives out lots of heat, our cottage has never been so warm and due to the large glass doors we haven't lost the sight of flames which makes it very cosy in both rooms. I ordered the stove and liner and all the other bits and they were delivered on the day I wanted all wrapped and palletised. I think the whole package was extremely good value and can only highly recommend the Company.
02/11/2017Paul Newman