Trustpilot
Trustpilot
Contact Stove World UK on 01256 889 397 or email team@stoveworlduk.co.uk

01256 889 397

cart 0 item(s) - £0.00

Customer Reviews

I don't often post reviews but in this case it is warranted. Stoveworld did everything that was asked of them and more. Every email was answered quickly and politely. Delivery is quite often a problem where we live, but Stoveworld tracked and updated and made sure we were happy. As a retired business person it's heartening to deal with such a professional company. The stove was very reasonably priced and looks great, this winter we can use a room we had to shut off last year. Thank you Stoveworld.
13/10/2023Gerald Worth

Just received our bio fuel stove. Really pleased with it, great effect & heat.
12/10/2023Tony

Very well made stove at a fantastic price and delivered within a few days very good company would definitely use again in the future
10/10/2023Michael Dawson

First time buyer of Stove World and purchased the Ecosy + panoramic. What a great stove and looks fantastic also first class company and delivered on the date I required.
09/10/2023Paul Jehu

Very pleased so far. We purchased through Stoveworld UK on the advice of our installer. The stove arrived quickly, and we haven't had any issues since installation. I would definitely recommend the stove itself, and Stoveworld UK as a company.
09/10/2023Adam Holby

Item arrived wrong , I let them know , they rectified the problem swiftly , great to deal with
09/10/2023Scott hammond

Excellent product. Written assembly instructions could do with some work.
07/10/2023Smith

Easy from order to delivery just the same as last time, not fitted yet but looks just the job when unpacked
07/10/2023Robert Quinn

I needed a 500mm flue with access hole and found stove world was the cheapest and had the part in stock. It was delivered when they said it would be and was in perfect condition. Couldn't ask for more, thank you's.
07/10/2023Iain Lydon

The fire and boiler are amazing it warms up so quickly And provides more than enough heat to the whole house The only small issue is the instructions manual is useless It tells you all about the install but nothing about how to use it to get the best out of it And I still don't know what the knob at the bottom does
07/10/2023Terry ashton

I received the stove burner last week in our very chilly bungalow and am delighted with how it looks and the warmth it emits (looks so realisti) as well as the quality, it's quite heavy and really looks the part. We opted for the extras of black handle, ceramic logs and a flue and are delighted at how easy it was to fit and fill the fire with a view to taking the chill off our room. Delighted and the cat loves it too... Tha
05/10/2023Mr & Mrs C

Lovely stove, installed a week ago, looks good and seems to kick out a great deal of heat. So far so good, Great price, large glass gives you more fire to look at, recommend.
05/10/2023Morag

Great purchase from start to finish. The website is clear and full of information for an informed choice on what stove best suits your needs. Along with a fantastic price. Having the Pure Air information adds to the correct selection for anyone looking for sustainability and planet health. The website allowed me to choose the best date for me for its delivery, and good information from the courier as to the time slot. It is a heavy delivery though and since the courier only deliver kerb side, be prepared with help to move it inside. The fitting was simple and it looks amazing in place. It is a great stove, with 3 sources of air intake, so always simple to light a fire and easy to manage for burn and heat with simple movement of air sliders. I would and have recommended both the stove and StoveWorld to friends and colleagues.
04/10/2023Sarah McDowall

Excellent wood burning stove, DEFRA approved so double excellent.I've tested it for a month ,in use as needed now and it's great looking and very practical. Delivered as requested, very well packed and safely delivered,...stove world deserve the estra…. Thank you team I'm very pleased and I'll always recommend you.
03/10/2023Gabriel B.

I ordered a hearth extension from Stove World and within an hour I had the order confirmed and shipped! Receiving it within 2 days it was wrapped well and in good condition upon arrival. The product is great and customer service from them is excellent
02/10/2023Barbara Jackson

Great little stove,at first didn't think it was big enough to heat our lounge/dining room.But all doubts put to rest as it puts out amazing heat!
02/10/2023Richard Marsh

Really swift delivery, arrived a few days earlier than expected. It is a lovely looking stove, even nicer in real life. My installer was very impressed with it. Very good value for money. Can’t wait to move in a light a fire.
29/09/2023Rosalind Moss

It's a wee stove but it's like the hobbs of hell have opened up in your living room. Very impressed with the heat from such a small stove but it is really for sub 9c... Today is 16C, put two logs on it with some kindling and we were sweating like Garry Glitter in the dock... Oooft!
28/09/2023Neil Turnbull

Very happy with purchase. Good customer support. Looking forward to using it
28/09/2023Ian

It indeed fit my Hampton, ordered and came very fast.
27/09/2023Rory

I downgraded from a 7.5kw due to the regulations of needing air vents in the room. So I brought this stove instead. I am really impressed with the design and overall quality. I was surprised there was a little bit of self build which required installing the legs which overall wasn’t that difficult. It looks perfect in my fireplace and I am looking forward to using it now it’s getting colder.
26/09/2023Daniel Coley

I bought this stove to replace a 40 year old villager that had done it’s time and what a difference it has made. It’s so controllable and efficient that if the few small fires I’ve had are anything to go by then I should half the amount of wood that I previously used. The delivery driver was an absolute star and kept me updated all of the way and he couldn’t do enough to help. My fitter was also very impressed with the stove for ease of fitting and build quality and it was at a great price. Looking forward to the winter now.
26/09/2023Celt

I took delivery of my Hampton 5 Pure Bio Stove today what can I say ,I am so pleased with the look and I was surprised how much heat it gives out ,Well worth the money .
22/09/2023Anthony

Fast delivery, perfect fit and very easy to install....
22/09/2023Brian

Really high quality fireplace that is solid, heavy and finished to a very high level Of workmanship. Delivery to N Ireland was fact and efficient and well worth the shipping cost. I have used the stove once and am very pleased with the flame and heat that it gives out. Huge recommendation to stove world. Project ongoing but pic enclosed!
22/09/2023Robert Feeney

Wow, I have had a few wood burners in my life but this is by far the best. Massive glass panel to view the fire. Easy to install (installed myself). Great air flow control. Really happy, everyone loves it who comes to our place!
21/09/2023Luke hadley

Delivery was very fast had it in 3 days only took 5 minutes to fit to the stove and went together very easily.
21/09/2023Daniel Morgan

Excellent service and very fast response when I had a query..would highly recommend
21/09/2023Dean Field

It looks fantastic. Installed today and tested, A1. We have a large living room and it doesn't look out of place at all - our fear was it would be too small, but with the flue pipe in place it's perfect. Proof will be over the Winter but so far so good - great comms, great delivery, great product.
20/09/2023Chris Wotton

Many thanks to all at stove world UK for your great customer care! Especially as the flueliner arrived damaged from the courier which had been to tightly packed with other pallets being stacked to close to my order, i must stress this was down to the courier and not stove world whom acted promptly to replace it which was very much appreciated! my inset ecosy stove is now in situ and it looks great set back into the chimney breast, I've not yet used it but the arsonist within me is looking forward to doing so soon now that we will be getting into the colder months LOL , the fire is the focus and feature of my living room! A great service from stove work UK and a BIG THANK YOU to you all from myself.
18/09/2023Peter O' Donnell

Delivery was great no hassle. The fire is fabulous. Looks stunning and works perfectly. Thank You.
18/09/2023Carolyn

Stove arrived securely and was packed with care, superb first impression!! Only used the stove once to see what it was like, as we are getting its ‘forever home’ built. Simple to use and gives out a great deal of heat, looking forward to the winter.
16/09/2023John

Rams head companion set compact and easy to use,
09/09/2023William Ella

Very pleased with the Newburn Wide 5 stove. Weighs a ton, so if you are doing the fitting yourself, you will need a second pair of (strong) hands. I cannot fault the item itself, really well made and creates a nice centrepiece for the fireplace. One gripe however, Messrs Stove World - please provide an instruction manual with text in a sensibly sized font, the text in the manual supplied is absolutely tiny and really not at all easy to read!
07/09/2023Simon

Great kit, included everything required and a few extras were ordered for personal choice too. Quality materials, arrived on time with good service from stove world. Would recommend.
06/09/2023Chris Evans

Great looking boiler stove, appears well made and a quality product. Installing at the weekend so looking forward to the first fire up. So far very happy with the product and good service today from Stove World. I have already recommended to a friend who has ordered a log burner and awaiting delivery.
06/09/2023Chris Evans